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Tony Boobier - Analytics for Insurance

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Analytics for Insurance: summary, description and annotation

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The business guide to Big Data in insurance, with practical application insight

Big Data and Analytics for Insurers is the industry-specific guide to creating operational effectiveness, managing risk, improving financials, and retaining customers. Written from a non-IT perspective, this book focusses less on the architecture and technical details, instead providing practical guidance on translating analytics into target delivery. The discussion examines implementation, interpretation, and application to show you what Big Data can do for your business, with insights and examples targeted specifically to the insurance industry. From fraud analytics in claims management, to customer analytics, to risk analytics in Solvency 2, comprehensive coverage presented in accessible language makes this guide an invaluable resource for any insurance professional.

The insurance industry is heavily dependent on data, and the advent of Big Data and analytics represents a major...

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The Wiley Finance series contains books written specifically for finance and - photo 1

The Wiley Finance series contains books written specifically for finance and investment professionals as well as sophisticated individual investors and their financial advisors. Book topics range from portfolio management to e-commerce, risk management, financial engineering, valuation and financial instrument analysis, as well as much more. For a list of available titles, visit our Web site at www.WileyFinance.com.

Founded in 1807, John Wiley & Sons is the oldest independent publishing company in the United States. With offices in North America, Europe, Australia and Asia, Wiley is globally committed to developing and marketing print and electronic products and services for our customers' professional and personal knowledge and understanding.

This edition first published 2016
2016 Wiley

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For details of our global editorial offices, for customer services and for information about how to apply for permission to reuse the copyright material in this book please see our website at www.wiley.com.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, except as permitted by the UK Copyright, Designs and Patents Act 1988, without the prior permission of the publisher.

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Library of Congress Cataloging-in-Publication Data is available

A catalogue record for this book is available from the British Library.

ISBN 978-1-119-14107-5 (hbk) ISBN 978-1-119-14109-9 (ebk)
ISBN 978-1-119-14108-2 (ebk) ISBN 978-1-119-31624-4 (ebk)

Cover Design: Wiley Background image: polygraphus/Shutterstock; Lightning image: Ase/Shutterstock; Road image: Alexlky/Shutterstock; Chart image: adempercem/Shutterstock

Insurance was one of the first industries to use analytics, but now the game has changed. There are new types of analytics, new forms of data, and new business models based on them. Insurers need only read this book if they wish to remain in business.

Thomas H. Davenport, Distinguished Professor, Babson College; Research Fellow, MIT; Author, Competing on Analytics, Big Data at Work, and Only Humans Need Apply

If you want to understand how analytics is applied in insurance then this is THE book to read. Tony has succeeded in writing not just an authoritative and comprehensive review of the insurance industry and analytics but one that is actually enjoyable to read. He covers a range of topics that extends way beyond the core areas of underwriting, risk modeling and actuarial science for which the industry is known but delves into marketing, people and implementation too. This book brings together the author's extensive knowledge of both insurance and technology and presents it in a form that makes it essential reading for market practitioners and technologists alike.

Gary Nuttall, Head of Business Intelligence (20122016), Chaucer Syndicates

In this paradigm-shifting book, Tony Boobier provides us with the foundation to explore and rethink the future of the insurance industry. Visions of the future, a review of key processes and implementation concepts all combine to provide the essential guide to help you take your organization into the next decade.

Robert W Davies, Consultant; Author, The Era of Global Transition; Senior Visiting Fellow, Cass Business School, London

This book is a valuable read for any professional in the Insurance field who wishes to understand how spatial information and GIS can apply to their field. It introduces the first principals of location theory and goes on to illustrate how they can be applied practically. I would recommend it fully.

Jack Dangermond, President, Environmental Systems Research Institute (ESRI)

The number-one ranked finding from all recent buyer and customer research is that sales professionals today must be able to educate their buyers with new ideas and perspectives and have a real in-depth knowledge of their customers' burning issues. Tony Boobier explains clearly these key issues within insurers today. He goes further by explaining how insurers themselves can take full advantage of the dramatic advances in Analytics and new technologies. For those insurers seeking to optimize their own sales process and sales performance by using the power of Analytics to successfully target and capitalize on their customers' critical issues, this book is required reading. For those sales professionals seeking to successfully sell to the insurance industry, this book really does hit the mark of providing key insights and new perspectives that will enable a deep understanding of the issues affecting the insurance industry today.

Tom Cairns, Founder and Managing Director, SalesTechnique Limited

This book is very insightful and shows the author is again thinking ahead of everyone else. Analytics has a major part to play in the supply chain. More information received at FNOL will help provide the right solution to the problem and speed up the process.

Greg Beech, CEO, Service Solutions Group

This extensive and comprehensive text draws on the author's extended experience of working in the insurance sector in a variety of roles and levels over many years, whilst drawing on his unique insight gained in working in other spheres and disciplines, to provide a highly insightful and relevant account of the application and future application of analytics in insurance in the context of the emergence of Big Data. The text covers an extensive and impressive range of contemporary applications within insurance, including financial risk, finance, underwriting, claims, marketing, property insurance and flood risk, liability insurance, life and pensions, people and talent management. The text goes further in boldly providing a practical account and guidance on the approaches to the implementation of analytics.

Tony Boobier adopts a pragmatic and confident account that is useful to practitioners involved in insurance, and more widely in the use and application of Big Data. The text is also useful and accessible to those studying in the areas of finance, investment and analytics in providing an exhaustive account of the profession from the lens of a highly experienced and proven practitioner. I have no hesitation in recommending this text to practitioners and students of insurance and Big Data alike and I am sure it will become a highly valuable contribution to the art of insurance.

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