Nancy Borkowski - Organizational Behavior, Theory, and Design in Health Care, Third Edition

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Library of Congress Cataloging-in-Publication Data

Names: Borkowski, Nancy, author. | Meese, Katherine A., author.

Title: Organizational behavior, theory, and design in health care / Nancy Borkowski, Katherine A. Meese. Description: Third edition. | Burlington, MA : Jones & Bartlett Learning, [2022] | Includes bibliographical references and index. | Summary: Organizational behavior is the study of individual and group dynamics within an organization setting (micro level of analysis), whereas, organization theory is the study of the organization as a whole (macro level of analysis). In other words, organizational behavior is the psychology of organizations and organizational theory is the sociology of organizations (Daft, 2004)Provided by publisher.

Identifiers: LCCN 2020043290 | ISBN 9781284194180 (paperback)

Subjects: MESH: Health Services Administration | Health Personnelpsychology | Group Processes | Personnel Management | Organizational Culture

Classification: LCC RA971 | NLM W 84.1 | DDC 362.1068dc23

LC record available at https://lccn.loc.gov/2020043290

6048

Printed in the United States of America

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Valex/Shutterstock

Valex/Shutterstock

Valex/Shutterstock

of the first edition of this book, published in 2005, stated that the U.S. health care industry has grown and changed dramatically over the past twenty-five years. That was an understatement! Since that time, the industry has experienced some of the most dynamic changes that health care managers have seen. In the coming years, more system-wide changes will occur as we continue our push forward to achieve patient-centered, value-based health care. Health care managers are quickly learning that what worked in the past might not work in the future. This was the compelling reason to write an organizational behavior book specifically for health care managers who are on the front lines every day, motivating and leading others in a constantly changing, complex environment. This is not an easy task, as we know firsthand!

The purpose of this book is to provide health care managers and other professionals with an in-depth analysis of the theories and concepts of organizational behavior while embracing the uniqueness and complexity of the industry. Although health care is similar to other industries, it is also very different. As the nations largest industry, health care employs more than 16 million people in numerous interrelated and interdependent segments.

Using an applied focus, this book provides a clear and concise overview of the essential topics in organizational behavior from the health care managers perspective. It is our goal to give you a greater understanding of why and how people and groups behave as they do in the workplace. With this knowledge, you will be able to predict and effectively influence the behavior of the people you lead. Please let me know if we accomplish our goal! You can reach us at nborkows@uab.edu or kameese@uab.edu.

We have tried to ensure that we referenced all the individuals whose work contributed to the development of this book. However, if by chance we failed to give credit to someone along the way, please contact us so that we can make the necessary correction.

At this time, we wish to thank our families for their patience, understanding, and support over the years. Finally, we wish to thank the many wonderful and caring people employed throughout the health care industry with whom we have had and will continue to have the opportunity to work with. Our lives continue to be blessed by these dedicated individuals!