Annie Hyman Pratt - The People Part

Praise for
THE PEPLE PART

The first time I heard Annie speak about leadership and team building was a near-mystical experience for me. I immediately knew that I needed her help to grow the functionality of my team. That was nearly a decade ago, and since then Annie has had a profound positive impact on my business. Now shes finally put her wisdom and practical approach into a book, and The People Part delivers. It starts with the first principles that most every other leadership book glosses over. This is a nutrient-dense book that will show you how to build a responsive and productive team.

Jeff Walker, #1 New York Times best-selling author of Launch

The productivity of your business, the effectiveness of your algorithms, your businesss ability to growit comes back to how well youre able to get effective teamwork driving results. And Annie Hyman Pratt knows how to build teams that drive results. From having a visionary master plan that creates powerful team alignment, to helping your people reach their highest performance potential, this book can help you become the type of leader who attracts a growth-focused dream team. The people part of business is arguably the most important part... and with Annies help, you can have an amazing team working together to achieve the results you want.

Joe Polish, founder of Genius Network

Annies groundbreaking work in the area of team and leadership development helped our business undergo a remarkable transformation from one that Jim Collins would describe as A genius with a thousand helpers to one led by a highly collaborative, incredibly cohesive team of senior leaders. Simply put: If you are an entrepreneur, small business owner, or leader in your company, read this book. It will transform your businessand possibly even change your lifeforever.

Ryan Levesque, five-time Inc. 5000 CEO of The ASK Method Company and #1 national best-selling author

Ive relied on Annie Hyman Pratts guidance every step of the way to build my business. The tools and methodologies captured in this book allowed me to step away from day-to-day operations and focus on high-level strategy, while empowering my team to play at their best and get recognized for it. We are now both a thriving organization and a successful company and we have Annie to thank.

Susan Peirce Thompson, Ph.D., founder and CEO of Bright Line Eating

Annies approach to managing people has transformed our business here at Hay House and my life as the CEO. Let her help you and your business too.

Reid Tracy, CEO of Hay House, Inc.

Copyright 2022 by Annie Hyman Pratt

Published in the United States by: Hay House, Inc.: www.hayhouse.com

Published in Australia by: Hay House Australia Pty. Ltd.: www.hayhouse.com.au

Published in the United Kingdom by: Hay House UK, Ltd.: www.hayhouse.co.uk

Published in India by: Hay House Publishers India: www.hayhouse.co.in

Cover design: theBookDesigners Interior design: Karim J. Garcia

Interior illustrations: Jim McGonigal III Indexer: Joan Shapiro

All rights reserved. No part of this book may be reproduced by any mechanical, photographic, or electronic process, or in the form of a phonographic recording; nor may it be stored in a retrieval system, transmitted, or otherwise copied for public or private useother than for fair use as brief quotations embodied in articles and reviewswithout prior written permission of the publisher.

The author of this book does not dispense business advice, only offers information of a general nature to help you in your quest for business success. This book is not designed to be a definitive guide or to take the place of advice from a qualified professional, and there is no guarantee that the methods suggested in this book will be successful, owing to the risk that is involved in business of almost any kind. Thus, neither the publisher nor the author assume liability for any losses that may be sustained by the use of the methods described in this book, and any such liability is hereby expressly disclaimed. In the event you use any of the information in this book for yourself, the author and the publisher assume no responsibility for your actions.

Some names and identifying details have been changed to protect the privacy of individuals.

Cataloging-in-Publication Data is on file at the Library of Congress

Hardcover ISBN: 978-1-4019-5857-2

E-book ISBN: 978-1-4019-5858-9

Audiobook ISBN: 978-1-4019-5860-2

For those brave enough to answer the call of leadershipevery challenge is an opportunity to have a positive impact.

Youre working on all the wrong things! If youd prioritize better, Im sure you could get it all done!

My good friend Carol, an entrepreneur with a big heart and even bigger ambition, had reached her boiling point. Her successful health coaching company was in the midst of a rapid growth spurt. Her team was working hard to deliver consistently great service and to keep customers from being affected by the companys growing painsbut mistakes were being made and Carols confidence in her team was starting to wane.

Feeling frustrated with the tumult in the business operations, Carol had decided to attend a business productivity conference that focused on metrics and dashboards. She had just returned and was fired up to make change happen, NOW. Shed always known she should track important numbers, but the team never seemed to have time to get the numbers together. The information at the conference was excellent, and Carol became convinced that these tools would not only enable her to directly manage the businesss growth but also make her team significantly more productive and effective.

For more than a year, she had felt almost powerless to make changes in her business, because her team was always stuck in overwhelm and running behind. It seemed that every time she brought forward a new idea or improvement that she wanted implemented, she was met with an impenetrable wall of resistance. Sometimes it felt like she was just watching her team fail, because she didnt have the courage to confront them with stronger demands. She had to do something different or eventually her whole business would fail. And truth be told, she was flat-out angry that her business wasnt performing better. On the drive home from the conference, she decided that she would demand that the metrics be put in place and not allow the team to put her off again. If they couldnt accomplish her request, maybe it would provide the clarity she needed to definitively decide whether she had the wrong team. So she called an immediate team meeting and shared the conference information and materials.

From the start, the meeting was tense. But Carol, anticipating pushback from her team, was ready to fight for what she wanted. She shored up her inner resolve and insisted, Weve got to have metrics. I must be able to see how our business is performing at all times. Im flying blind right now and this must stop! In fact, if we had a working dashboard, wed be way ahead of where we are now. Andrew, Carols operations leader, raised his hand to speak, but she pushed ahead, Weve got to do it now, and by now I mean this week. And dont tell me that youre all too busy; you can easily prioritize better, because this is far too important to put off.