Irvine Lapsley - Managing Public Services: Making Informed Choices

Deborah Agostino is Associate Professor of Management Accounting at Politecnico di Milano. She is a core faculty member of MIP Graduate School of Business, where she teaches financial and management accounting in executive and post-graduate courses. She is a member of the scientific committee of the EIASM Public Sector Conference. She published over 50 contributions in academic journals and conference proceedings on the subject of performance measurement and management in public sector and cultural institutions.

Anders Anell is professor in Business Administration at Lund University School of Economics and Management. Anells research focus on governance and management in health care services, with a particular interest in incentives and motivation, payment systems, performance measurement and management, person-centeredness and primary care. He has published several books, reports and articles in scientific journals. He has worked as a consultant and advisor for a number of Swedish and international organizations.

Michela Arnaboldi, Ph.D., is Full Professor of Accounting Finance and Control at Politecnico di Milano. She is Director of the PhD Programme in Management Economics and Industrial Engineering. She is coordinator of Urbanscope, the interdepartmental Lab of Politecnico di Milano on the use of analytics for decision making. She is author of over 70 papers published on national and international journals and conference proceedings.

Jon Bertilsson, Ph.D. and senior lecturer in marketing, is a brand and consumer researcher at the Department of Business Administration, Lund University, Sweden. He conducts consumer cultural research of consumption practices, with a particular focus on brands. With Katie Sullivan and Jens Rennstam, he is working in a project on brand orientation in public sector organizations.

Mikael Hellstrm is Senior Lecturer at Department of Business Administration, Lund University School of Economics and Management. As a member of a local research unit at the School (KEFU), he is engaged in and has completed many different research projects and is the author of many books and articles on management. He specializes in organization, leadership and management control in public organizations.

Jrgen Hettne is Professor of Business Law and Head of Department at the Department of Business Law, Lund University School of Economics and Management. He is also Director of the Centre for European Studies at Lund University. His research interests are mainly in the field of European Unions constitutional law and issues relating to the internal market and competition policy, in particular state monopolies, public procurement and state aid law.

Stein Kleppest is Senior Lecturer at Department of Business Administration, Lund University School of Economics and Management. He is currently focusing on exploring what Strategic thinking might mean in an increasingly more complex and uncertain world and how the ability to deal with complexity can be developed in management students and managers.

Hans Knutsson is a senior lecturer at the School of Economics and Management, Lund University. He has published articles on strategic management, benchmarking and competitive tendering, all relating to the public sector. Empirical issues of interest span social welfare reforms and public procurement with a special focus on local government and municipalities.

Irvine Lapsley is Professor of Accounting Emeritus and Director of the Institute of Public Sector Accounting Research at the University of Edinburgh Business School. He is an Honorary Professor at Queens University Belfast and a Visiting Professor at NTNU Trondheim. He is a Joint Editor of Financial Accountability & Management and Chair of the EIASM Public Sector Conference.

Jonas Ledendal is a senior lecturer in business law at the School of Economics and Management at Lund University. The main focus of his research is law and digital transformation, especially automated decision-making, and access to data and privacy in the public sector.