Lynda Gratton - Redesigning Work: How to Transform Your Organization and Make Hybrid Work for Everyone

1. Introduction
2. Chapter 1
3. Chapter 2
4. Chapter 3
5. Chapter 4

An intelligent, deeply thoughtful book that will walk you through the choices that will be critical to your people's future happiness and well-being, and by extension, to your organization's performance. Lynda Gratton's sharp new book gives us a practical approach to parsing out the choices that will work in our unique situations.

Rita McGrath, Professor, Columbia Business School

We are going through a period of extraordinary change. Technology, climate and social. Working practices will change profoundly and the impact on working habits will be significant, affecting every employee and employer. This is a must-read for both, as Lynda's book helps us think through the implications.

Lord Mervyn Davies of Abersoch, former CEO and Chairman of Standard Chartered

I have always been struck by Lynda's vast thinking about the future of work. Lynda's broad approach to researching the many ways we live and work (beyond the tech paradigm of remote work) is now the likely key to stabilizing our path to the future. Redesigning Work will be a hit.

John Maeda, American executive, designer and technologist

Lynda's book couldn't come at a better time as every CEO and their senior team grapple with the future of work. It's unlikely that companies will immediately know the best way to change which is why Lynda's practical advice will be highly valued by the business world. I am very excited by the possibility of a better working world and I think this book provides excellent advice as we attempt to build it!

Ann Cairns, Vice Chairman, Mastercard

Redesigning Work seizes the once-in-a-lifetime opportunity to rethink not only where work takes place (virtual, hybrid), but also who works (changing demographics), what we do (evolving tasks), how we work (collaboration), and why we work (purpose and impact). Gratton draws on her extensive experience and expertise to create a well-honed field guide and four-step process that will guide you and your teams to thrive in the future as it rapidly emerges and morphs around. Redesigning Work is the ultimate guide for those of us championing team human.

Heather E. McGowan, future of work strategist, keynote speaker, and author of TheAdaptationAdvantage

Lynda Gratton uses the insight that the pandemic has already shaken us out of our old ways of working to show us how to use this opportunity to fix many problems with the way we work now. An extremely timely and useful book.

Peter Cappelli, author of TheFutureoftheOffice:WorkfromHome,RemoteWork,andtheHardChoicesWeAllFace

Lynda Gratton has increasingly set herself apart from the pack, and she is now the lead thinker helping us interpret the changing face of business. This is a book that has helped summarize the changed world we face, and also to make sense of it.

Bruce Daisley, best-selling author and former Vice President of Twitter

A book the future of work has been waiting for. Lynda Gratton's Redesigning Work is not only chock full of astute insights and crystal-clear realities, it contains a purposeful playbook to right so much of what has gone wrong in our workplaces.

Dan Pontefract, leadership strategist and best-selling author of Lead.Care.Win.and FlatArmy

A remarkably thoughtful and practical guide to rethinking how work gets done. Perhaps the only thing we know for sure is that the workplace of the future is a moving target that will continue to come into focus in the coming years, influenced by many voices and many factors. With Gratton's help, this journey can be far more systematic and rewarding than it would otherwise be.

Amy C. Edmondson, Professor, Harvard Business School; author of TheFearlessOrganization

This is a hugely insightful and timely guide for everyone challenged about how to redesign work in a thoroughly reimagined future. The strong focus on people, talent and potential is particularly valuable. This overall rigorous approach can work for organisations of any operational size, scale or sector.

Dame Mary Marsh, non-executive director of HSBC Bank and member of the governing body at London Business School

Redesigning work is complex and extremely challenging. Drawing on decades of research and practice, and very timely current case studies, Gratton provides a tour de force treatment of a mission-critical issue for organizations everywhere.

Alec Levenson, Senior Research Scientist, Center for Effective Organizations, Marshall School of Business, University of Southern California

Redesigning Work is an invaluable guidebook for every leader and organization, with its practical frameworks and can-do examples of how to apply bold thinking on where and when work gets done. The author shows how we will increase human potential at work, reimagining a future of work that attracts the workers of the future. This is a must-read for every leader interested in seizing post-pandemic opportunities by unleashing their human capital in new ways!

Jonas Prising, Chairman and CEO of ManpowerGroup

Immediately applicable recommendations for organizations and more importantly, people, to re-design a better way of working together. A must-read.

Selina Millstam, VP & Global Head of Talent Management, Ericsson

The future of work is an active and crucial discussion in organizations around the world. Lynda's book is a brilliant provocation to help challenge perceptions, habits, and priorities, and help us all create workplaces that provide good work that benefits individuals, businesses and the economy.

Andy Briggs, Group CEO of Phoenix Group and former chair of the ABI

Everyone is talking about the future of work. This book provides practical insight on how to respond to challenges such as automation and working from home with examples from organizations around the world. Indispensable reading for everyone interested in how we will work in future.

Minouche Shafik, Director, London School of Economics, author of WhatWeOweEachOther

Thought-provoking, deeply researched and invaluable, this fascinating book will help you build, lead and guide your organization through this time of extraordinary change.

Gary Hamel, founder of Strategos and management expert

Wow! Lynda Gratton has done it again! With extraordinary insights, captivating stories and relevant tools, she has characterized the future of work. Her four-step logic and sixteen actions will be a blueprint for any individual and organization folding the future into the present.

Dave Ulrich, Rensis Likert Professor, Ross School of Business, University of Michigan Partner, The RBL Group

Lynda Gratton is one of the foremost global thought-leaders on the future of work, named by Business Thinkers 50 as one of the top fifteen business thinkers and described as a rock star teacher. Lynda is Professor of Management Practice at London Business School, where she received the teacher of the year award and designed and directs the future of work elective, one of the school's most popular electives. Her research on hybrid work was featured as the cover article for