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Human Resource Management
GAINING A COMPETITIVE ADVANTAGE 13e
RAYMOND A. NOE
The Ohio State University
JOHN R. HOLLENBECK
Michigan State University
BARRY GERHART
University of WisconsinMadison
PATRICK M. WRIGHT
University of South Carolina
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HUMAN RESOURCE MANAGEMENT
Published by McGraw Hill LLC, 1325 Avenue of the Americas, New York, NY 10019. Copyright 2023 by McGraw Hill LLC. All rights reserved. Printed in the United States of America. No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written consent of McGraw Hill LLC, including, but not limited to, in any network or other electronic storage or transmission, or broadcast for distance learning.
Some ancillaries, including electronic and print components, may not be available to customers outside the United States.
This book is printed on acid-free paper.
1 2 3 4 5 6 7 8 9 LWI 27 26 25 24 23 22
ISBN 978-1-265-06401-3
MHID 1-265-06401-6
Cover Image: Djomas/Shutterstock
All credits appearing on page or at the end of the book are considered to be an extension of the copyright page.
The Internet addresses listed in the text were accurate at the time of publication. The inclusion of a website does not indicate an endorsement by the authors or McGraw Hill LLC, and McGraw Hill LLC does not guarantee the accuracy of the information presented at these sites.
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To my wife, Caroline, my children, Ray, Tim, and Melissa, and fifirst grandchild, Callie Rae.
R. A. N.
To my parents, Harold and Elizabeth, my wife, Patty, and my children, Jennifer, Marie, Timothy, and Jeffffrey. And to the best plus ones everJonathan, Mariano, Sabrina, and Kelsey.
J. R. H.
To my parents, Robert and Shirley, my wife, Heather, and my children, Chris and Annie.
B. G.
To my wife Mary and son Matthew, looking forward to the days ahead, and to my son Michael, who is beginning Chapter One of the Great Story which no one on earth has read: which goes on for ever: in which every chapter is better than the one before.
P. M. W.
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ABOUT THE AUTHORS
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RAYMOND A. NOE is the Robert and Anne Hoyt Designated Professor of Management at The Ohio State University. He received his BS in psychology from The Ohio State University and his MA and PhD in psychology from Michigan State University. Professor Noe conducts research and teaches undergraduates as well as MHR, MBA and PhD students in human resource management, training and development, and performance management. He has published over 70 articles and invited chapters and authored, co-authored, or edited seven books covering a variety of topics in training and development (training needs, trainee motivation, informal learning, autonomous learning, mentoring), human resource management (recruiting), and organizational behavior (psychological contracts, teams, work and family). Professor Noe has received awards for his teaching and research excellence, including the Ernest J. McCormick Award for Distinguished Early Career Contribution from the Society for Industrial and Organizational Psychology. He is also a fellow of the Society of Industrial and Organizational Psychology and American Psychological Association.
JOHN R. HOLLENBECK holds the positions of University Distinguished Professor at Michigan State University and Eli Broad Professor of Management at the Eli Broad Graduate School of Business Administration. Dr. Hollenbeck received his PhD in Management from New York University in 1984. He served as the acting editor at Organizational Behavior and Human Decision Processes in 1995, the associate editor of Decision Sciences from 1999 to 2004, and the editor of Personnel Psychology from 1996 to 2002. He has published over 100 articles and book chapters on the topics of team decision making and work motivation. According to Google, this body of work has been cited over 30,000 times. Dr. Hollenbeck has been awarded fellowship status in both the Academy of Management and the American Psychological Association. He was also recognized with the Career Achievement Award by the HR Division of the Academy of Management (2011), the Society of Industrial and Organizational Psychologys Distinguished Service Contributions Award (2014) and Early Career Award (1992), as well as the Joseph E. McGrath Award for Lifetime Achievement in the Study of Groups by INGroup. At Michigan State, Dr. Hollenbeck has won several teaching awards including the Michigan State Distinguished Faculty Award, the Michigan State Teacher-Scholar Award, and the Broad MBA Most Outstanding Faculty Member.
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BARRY GERHART is Professor of Management and Human Resources and the Bruce R. Ellig Distinguished Chair in Pay and Organizational Effectiveness, Wisconsin School of Business, University of WisconsinMadison. He has served as department chair at Cornell and Vanderbilt, as well as department chair, senior associate dean, and interim Albert O. Nicholas Dean at Wisconsin. His research interests include compensation, human resource/human capital strategy, international human resources, and employee retention. Professor Gerhart received his BS in psychology from Bowling Green State University and his PhD in Industrial Relations from the University of WisconsinMadison. He has co-authored two books and co-edited a third in the area of compensation. Professor Gerhart is a past recipient of the Heneman Career Achievement Award, the Thomas A. Mahoney Mentoring Award, the Scholarly Achievement Award, and (twice) the International Human Resource Management Scholarly Research Award, all from the Human Resources Division, Academy of Management. He has also received the Michael R. Losey Excellence in Human Resource Research Award, a career achievement award from the Society for Human Resource Management. Professor Gerhart has been elected as a Fellow of the Academy of Management, the American Psychological Association, and the Society for Industrial and Organizational Psychology.
PATRICK M. WRIGHT is Thomas C. Vandiver Bicentennial Chair and the Director of the Center for Executive Succession in the Darla Moore School of Business at the University of South Carolina. Prior to joining USC, he served on the faculties at Cornell University, Texas A&M University, and the University of Notre Dame. Professor Wright teaches, conducts research, and consults in the area of strategic human resource management (SHRM), particularly focusing on how firms use people as a source of competitive advantage, the changing nature of the chief HR officer (CHRO) role, and CEO succession. He served as the lead editor on The Chief HR Officer: Defining the New Role of Human Resource Leaders, published by Wiley, and View from the Top: Leveraging Organizational and Human Capital to Create Value, published by SHRM. Professor Wright has published more than 60 research articles in journals as well as more than 20 chapters in books and edited volumes. He recently served as the editor at the Journal of Management