Steven T. Hunt - Common Sense Talent Management: Using Strategic Human Resources to Improve Company Performance

CONTENTS

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Library of Congress Cataloging-in-Publication Data has been applied for and is on file with the Library of Congress.

ISBN 978-0-470-44241-8 (pbk); ISBN 978-1-118-23392-4 (ebk); ISBN 978-1-118-22023-8 (ebk)

This book is dedicated to the memory of Alan James Hunt

If I have seen further it is by standing on the shoulders of giants.

Isaac Newton

TABLES, FIGURES, AND DISCUSSIONS

TABLES

FIGURES

DISCUSSIONS

PREFACE

Other than health and family, few things are more important to happiness than having meaningful and fulfilling work. Creating high-quality work environments positively influences the lives of employees, their families, their managers, their customers, and the broader society. Higher-quality work environments create better world environments.

Despite the value of high-quality work environments, our society is plagued by examples of poorly run companies. Workplaces are so frequently mismanaged that there is even a genre of humor solely devoted to making fun of office life ( Dilbert and The Office come readily to mind). I often find this humor enjoyable, but I also find it somewhat sad, and even tragic. It is sad because it is based on real problems that financially and emotionally hurt employees, managers, customers, and their families. It is tragic because we have the knowledge to avoid most of these problems, but many organizations do not use this knowledge.