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Stuart Slatter - Corporate Turnaround

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Stuart Slatter Corporate Turnaround
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When firms are on the brink of failure, only turnaround management can restore performance and profitability. The key is to provide stability and create cash (and a breathing space) for building long-term success. This fully revised edition provides practical advice on restoring confidence through effective leadership and planning. It highlights the importance of communication with stakeholders, staff, customers and suppliers, and how best to structure the capital base of an organization in order to fund recovery and future growth. Essential reading for chief executives, consultants and merchant bankers (as well as investors tracking the progress of ailing businesses), this book offers a definitive set of tools and techniques.

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PENGUIN BUSINESS CORPORATE TURNAROUND Stuart Slatter is a founding partner of - photo 1

PENGUIN BUSINESS

CORPORATE TURNAROUND

Stuart Slatter is a founding partner of Slatter Timperley, Chairman of Stuart Slatter Training, and a Visiting Professor at the London Business School (LBS). Previously Dean of Executive Education and Chairman of the Strategic and International Management area at the LBS, he has more than twenty-five years' experience of providing strategic consultancy advice and management education to large corporations around the world. He is the author of several management books including Corporate Recovery (Penguin, 1984) and Gambling on Growth (1992).

He is a graduate of Cambridge University, and has an MBA from Stanford Business School and a PhD from London University.

David Lovett, a business graduate, is a Fellow of the Institute of Chartered Accountants of England and Wales. He is currently the senior partner specializing in financial restructuring in the London-based Arthur Andersen Global Corporate Finance practice.

During the last twenty-five years David has advised all the various classes of stakeholders in troubled companies, and has been associated with many turnarounds. His current focus is to advise those with an equity interest or management responsibility. He is a Founding Director of the Thames Fund Ltd, an investment fund established through a joint venture between Arthur Andersen and HSBC Investment Bank to provide innovative debt funding for companies in turnaround.

Corporate Turnaround

Stuart Slatter and David Lovett

Picture 2

PENGUIN BOOKS

PENGUIN BOOKS

Published by the Penguin Group

Penguin Books Ltd, 80 Strand, London WC2R 0RL, England

Penguin Putnam Inc., 375 Hudson Street, New York, New York 10014, USA

Penguin Books Australia Ltd, 250 Camberwell Road, Camberwell, Victoria 3124, Australia

Penguin Books Canada Ltd, 10 Alcorn Avenue, Toronto, Ontario, Canada M4V 3B2

Penguin Books India (P) Ltd, 11 Community Centre, Panchsheel Park, New Delhi 110 017, India

Penguin Books (NZ) Ltd, Cnr Rosedale and Airborne Roads, Albany, Auckland, New Zealand

Penguin Books (South Africa) (Pty) Ltd, 24 Sturdee Avenue, Rosebank 2196, South Africa

Penguin Books Ltd, Registered Offices: 80 Strand, London WC2R 0RL, England

www.penguin.com

First edition published as Corporate Recovery in Penguin Books 1984

Revised edition published under the present title 1999

Copyright Stuart Slatter, 1984

Copyright Stuart Slatter and David Lovett, 1999

All rights reserved

The moral right of the authors has been asserted

Except in the United States of America, this book is sold subject to the condition that it shall not, by way of trade or otherwise, be lent, re-sold, hired out, or otherwise circulated without the publisher's prior consent in any form of binding or cover other than that in which it is published and without a similar condition including this condition being imposed on the subsequent purchaser

ISBN: 978-0-14-192700-8

To Clare and Sue

Contents
List of Figures
Acknowledgements

This book started as a project to revise an earlier book on turnaround management written by one of us in the early 1980s. The book, Corporate Recovery A Guide to Turnaround Management by Stuart Slatter has been widely used by managers and students of management, both in the UK and overseas. Once we started on the project to update the book we realized that while the basic concepts and approach of the earlier book are as applicable today as they were fifteen years ago, we wanted to include a lot of new ideas and material that we have developed in recent years. Only have much in common with Corporate Recovery, and so very quickly the project became a new book with a new title.

We would like to acknowledge a number of people who have contributed substantially to the production of this book. In particular we would like to thank Julian Cooper, an Arthur Andersen partner who is now based in Bangkok. His very analytical and structured approach enabled us to clearly communicate our thoughts and concepts. We would also like to thank Laura Barlow, who did much of the work towards capturing our views on the critical areas of developing turnaround plans and signposting the way out of the maze. Adrian Wolsterhome captured much of the importance of tight working capital and cash management, and Derek Elliott project-managed the input from these and other members of the Arthur Andersen turnaround team. This is not an easy task, and we are grateful to Derek for applying his usual unflappable style to a project that could on occasions be like herding cats. We would particularly like to thank Julian Gething, who is a Director in the Arthur Andersen Global Corporate Finance practice. He took an unpaid year out to obtain an MBA at London Business School, during which he researched the key success factors in achieving turnaround. Many other Arthur Andersen staff contributed to this book, including Wolf Waschkuhn, John Leahy, Greg Tate, Russell Pope, Chris Lawton, and David Turver. We are grateful to them all; but the views expressed in this book are the views of the authors alone.

Many business practitioners have reviewed this book and shared with us their insights on implementing turnaround plans. We are very grateful for the time freely given and hope that we have adequately reflected their observations in our book.

The development of any book takes a great deal of commitment and support, and since both authors have a pretty hectic professional life, three secretaries have had to take the brunt of our often extreme demands. We are both fortunate in having these excellent allies and we would like to thank Nancy Earl, Jenny Drew, and Carol Goodall who patiently kept us to the task in hand.

Preface

Turnaround is big business. Consider just some of the financial headlines from around the world on one day in September 1997:

Ssangyong: renewed rumours of serious cashflow and other financial problems at South Korea's sixth largest conglomerate. This follows persistent rumours about the possible collapse of the Kia Motor Group and the insolvency earlier this year of three other large conglomerates, including the collapse of Hanbo Steel.

Sears: UK retailing group tumbled 98 million into the red as newly appointed company doctor David James commences turnaround with 80 million provision against future restructuring costs.

Philippines: rumours of serious cash-flow problems at Philippines' largest food producer sent stock plummeting.

Laura Ashley: troubled UK retailer warns of further losses more than two and a half years after the appointment of company doctor, Anne Iverson.

Other main stories in 1997 included the financial crisis in Thailand which resulted in the suspension of fifty-four troubled financial institutions; the IMF rescue package for South Korea and Indonesia; and the Communist Party of China's three-year initiative to sort out inefficient or loss-making state enterprises. Whereas turnaround management was a relatively obscure subject when this book's predecessor, Corporate Recovery, was published, today it represents a global phenomenon.

This book is written for those directly involved in turnaround situations. It is particularly relevant for chief executives who find themselves having to lead a turnaround, but will also be useful for any other member of the management team (chairman, non-executive director, etc.) of a troubled enterprise. Investors are the second major group for whom the book is written. Venture capitalists, bankers and other finance providers who are involved with troubled companies may find it helpful as a checklist against which they can evaluate the rescue plans of the management teams they are being asked to back. And finally we hope it will help advisors of troubled companies merchant bankers, management consultants, and others.

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