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Ed Wallace - The Relationship Engine: Connecting with the People Who Power Your Business

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Dont fall into the trap of prioritizing potential relationships over established ones. Your success depends not on who you dont yet know, but on who you already know.

As it has been said, no man is an island, and this applies to the business world too. Relationships hold companies together and fuel future growth. From connecting with customers to forging high-performing teams, success depends on everyone working well together.

In The Relationship Engine, author and business consultant Ed Wallace has provided the tools you need to become an intentional, masterful relationship-builder. Whether you are working with employees or associates, vendors or customers, you will learn how to:

  • Establish common ground
  • Focus on collaboration instead of command
  • Put people before process
  • Demonstrate worthy intent
  • Make every interaction matter
  • This insightful and practical guide also includes: a powerful RQ Assessment designed to measure and evaluate business relationships; a Relational Agility Action Planner; lateral and vertical strategy templates; and other simple yet effective exercises to help you get started strengthening your relationships.

    Learn how to make caring, real-life connections with those you do business with, and let those relationships expand your networking opportunities for you!

    Ed Wallace: author's other books


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    Praise for The Relationship Engine Ed Wallace provides a critical reminder - photo 1

    Praise for The Relationship Engine

    Ed Wallace provides a critical reminder that for successful business relationships we must clearly demonstrate our value proposition and cut through increasingly complex challenges by remembering the power of 1 to 1 relationships to get things done. The Relationship Engine provides actionable insight into the art and science of being a relational leader and helps you transform your Colleague relationships into Advocates.

    Kristin M. Risi, assistant dean, Corporate Relations and Executive Education, LeBow College of Business, Drexel University

    The Relationship Engine provides compelling thinking about the impact of strong business relationships. The great news is that Ed Wallace actually walks us through how to launch new relationships and turn them into advocates.

    Jennifer DeMello-Johnson, AVP, Amerisure Insurance Company

    In The Relationship Engine, Ed Wallace shares advanced insights into the power of business relationships and how this underutilized asset is the key to the meaningful achievement of any organizations mission. I recommend this book to everyone from C- Suite to shop floor.

    Jeff Westphal, CEO, Vertex Inc.

    If youre in business, youre in the people business and the people business is about relationships, whether internal or external. This book is a great tool for leaders at all levels to apply their relationship skills.

    Tom Feeney, president and CEO, Safelite AutoGlass

    Whatever our professional endeavors, our success in large part rests on the success of our relationships. Are we properly communicating with our coworkers? Are we inspiring each other to do great work? There is a connection between the status of our relationships and said greatness. In The Relationship Engine, Ed Wallace shows detailed examples of these connections and how to make every interaction matter.

    Michael Barkann, Comcast/NBC sports anchor

    The Principle of Making Every Interaction Matter that Ed so eloquently lays out is one that should resonate with every business leader who reads this book. Practice it daily!

    William R. Carteaux, president and CEO, Plastics Industry Association

    Ed Wallaces Principle of Worthy Intent is a simple yet powerful approach to building lasting trust and productive relationships in the workplace.

    Chris Malone, co-author of The HUMAN Brand: How We Relate to People, Products and Companies

    Ed Wallace has been championing Relational Capital for years, helping individuals and organizations be more effective with amazing results. With his new book, Ed directs his purpose towards leadership with astonishing clarity and accessibility. The New Value Prop for leaders is timely, needed, and an irrefutable must-read, both simple and powerful... to help build and sustain leadership.

    David Henkin, author of Conversation Innovation: A Corporate Fable on Leadership Coaching and the Power of Conversations

    In an age where all business is global, with new competitors and new ways of doing business opening up constantly, and every product or service being commoditized and reduced to price-based competition, the only way to compete will be through developing relationships that add value and meaning to people and their business. Ed Wallaces book is a breath of fresh air in this otherwise bleak outlook. The principles and ideas outlined in this book are groundbreaking and create more than a competitive advantage. If you are serious about your business and competing well into the future this book is a must read!

    Corey Sigvaldason, PhD, consultant, trainer, speaker, author, coach

    Nobody cares what you know until they know that you care. Ed Wallace shows you how to be the best person you can be in every business setting and sincerely connect. Through his process, relationships are formed and a foundation to transact business is created.

    Jim Reichwein, SVP, Sales and Marketing, Logicalis, Inc.

    I continue to be extremely impressed by Ed Wallaces simple yet powerful messages on the importance of strong business relationships. This book adds tremendous value for its audiences, in particular newer generations entering the business world. Buy it, read it, and apply it to your pipeline of early talent!

    Eric D. Taylor, director, Global Talent Management, Arthur J. Gallagher and Co.

    Ed Wallace captures the simple truth that your intentions, your desires for the good of the other party, your overall integrity toward the other serve to develop and foster powerful, long-term relationships. Ed is clear on the fact that it is not manipulation, but how you serve others through worthy intentions that builds great relationships. This work is refreshing and especially important in todays business environment.

    Jose Palomino, CEO ValueProp Interactive

    Ed Wallace breaks the inclusion code by helping everyone understand how to build lasting relationships across generations. Millennials especially will benefit from this book!

    Kevin Luing, chairman, Berkeley College

    Spot on! From a sales perspective, how can we ask front-line sellers to embrace worthy intent with prospects and customers if we dont practice it throughout the organization? Walk the walk!

    John McLeod, vice president, Sales, The Savo Group

    THE
    RELATIONSHIP
    ENGINE

    THE
    RELATIONSHIP
    ENGINE

    CONNECTING WITH
    THE PEOPLE WHO POWER
    YOUR BUSINESS

    ED WALLACE

    For Laurie Brett Grant Dylan and Hannah my all-time great relationships - photo 2

    For Laurie, Brett, Grant, Dylan and Hannah,
    my all-time great relationships

    Success comes through
    the experience we create
    for others!

    Acknowledgments

    THIS BOOK WOULD NOT exist if it were not for the incredible Relational Leaders that I have been blessed to know and work with throughout my life. These wonderful human beings are not people who just put words up on the walls of their companies and workstations; they truly live, succeed and help others through the power of Worthy Intent. Like them, I believe that our success in life and business is the sum set of everyone we have known and the experiences we have created and shared together. I am honored to acknowledge them here.

    To Connie and Jennifer, your strength and commitment continues to inspire

    Lynn DiBonaventura, for your incredible knowledge and friendship

    Curtis Skowronek, the most challenging expert on earth

    Paul Wesman, youre four for four with our books

    Chris Malone, you truly understand the human brand

    Corey Sigvaldason, thank you for your wisdom and support from north of the border

    Tom Feeney, Natalie Crede and Melina Metzger, thank you for your Caring Hearts

    Jennifer DeMello-Johnson, you are a true force of nature

    Bill Carteaux and Jane Mott-Palmer, thank you for helping me understand the true beauty and value of plastic

    Cam Hicks and Chris Brady, thank you for your trust

    John Romer, Lynn Robinson and Tyler Tuttle, your village continues to grow

    Jeff Westphal, Advocate for life

    John McLeod, thank you for believing in the Relational Capital concepts

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