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Rushi Faldu - Microsoft System Center: Configuration Manager Field Experience

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Part of a series of specialized guides on System Center - this book shares real-world expertise for using Configuration Manager capabilities to deliver more effective IT services. Series editor Mitch Tulloch and a team of System Center experts provide concise technical guidance as they step you through key deployment and management scenarios.

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PUBLISHED BY
Microsoft Press
A Division of Microsoft Corporation
One Microsoft Way
Redmond, Washington 98052-6399

Copyright 2013 by Microsoft Corporation (All)

All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the written permission of the publisher.

Library of Congress Control Number: 2013950970
ISBN: 978-0-7356-8304-4

Printed and bound in the United States of America.

First Printing

Microsoft Press books are available through booksellers and distributors worldwide. If you need support related to this book, email Microsoft Press Book Support at mspinput@microsoft.com. Please tell us what you think of this book at http://www.microsoft.com/learning/booksurvey.

Microsoft and the trademarks listed at http://www.microsoft.com/en-us/legal/intellectualproperty/Trademarks/EN-US.aspx are trademarks of the Microsoft group of companies. All other marks are property of their respective owners.

The example companies, organizations, products, domain names, email addresses, logos, people, places, and events depicted herein are fictitious. No association with any real company, organization, product, domain name, email address, logo, person, place, or event is intended or should be inferred.

This book expresses the authors views and opinions. The information contained in this book is provided without any express, statutory, or implied warranties. Neither the authors, Microsoft Corporation, nor its resellers, or distributors will be held liable for any damages caused or alleged to be caused either directly or indirectly by this book.

Acquisitions Editor: Anne Hamilton
Developmental Editor: Karen Szall
Project Editor:Karen Szall
Editorial Production: Megan Smith-Creed
Copyeditor: Megan Smith-Creed
Cover Illustration: Twist Creative, Seattle
Cover Design: Microsoft Press Brand Team

Contents

What do you think of this book? We want to hear from you!

Microsoft is interested in hearing your feedback so we can continually improve our books and learning resources for you. To participate in a brief online survey, please visit:

microsoft.com/learning/booksurvey

Foreword

Ever since the client-server computing architecture became mainstream, IT pros around the world have been challenged and required to manage these servers and clients. As more client computers were introduced in IT environments and started playing a critical role in performing day-to-day tasks, the need to manage them became even more urgent. More importantly, these clients became an integral part of any businesss productivity and started to perform more mission-critical tasks.

Today, the clients are becoming more powerful, smarter, and increasingly mobile. They have now become assets. As these assets grow in number, become more portable, and store critical business data, the risk to organizations increases. Now, more than ever before, there is a need for IT pros to manage, monitor, and secure these assets.

Windows Active Directory and Group Policy were the starting points for IT pros to secure some aspects of these assets. However, they werent sufficient and didnt give IT pros the ability to manage the lifecycle of these assets.

In 1994, Microsoft introduced Systems Management Server (SMS) 1.0. It was the beginning of client management solution, but more in the non-Active Directory era. SMS 2003 truly ushered in an era of advanced client management that leveraged Active Directory and all of its functionality. The adoption and popularity of SMS has continued to grow since SMS 2003, and Microsoft has pushed the limits of the solution and its ability over time.

Microsoft System Center Configuration Manager 2007 changed the game with the vision of an integrated solution along with other System Center products. Microsoft introduced many new features and firsts with Configuration Manager 2007 and took client management to a whole new level with System Center 2012 Configuration Manager. Now, Configuration Manager (both 2007 and 2012) is now an integral part of the IT infrastructure of many companies, and expertise with Configuration Manager has become one of the most sought after IT skills around the globe.

Microsoft Press and the authors of this ebook have a passion for helping IT pros working with Configuration Manager enhance their knowledge and make the most of the solution. The authors of this ebook are Microsoft Consultants from Microsoft Consulting Services (MCS) and Premier Field Engineers (PFE) from Microsoft Global Business Support (GBS) organizations with real field experience. The authors have come together to share their collective knowledge and experiences from both consulting and support in the field.

The authors have identified and chosen topics that are used on a daily basis by all Configuration Manager 2012 administrators around the world irrespective of the size and complexity of the solution or the industry it is deployed in. The authors have made an attempt to cover topics that are usually pain points for most Configuration Manager administrators. The authors have broken these into two ebooks: System Center: Configuration Manager Field Experience and System Center: Troubleshooting Configuration Manager.

We hope you enjoy this ebook and the other one as much as the authors have enjoyed writing them, and that these resources help make the most of your System Center 2012 Configuration Manager solution.

Manish Raval

Consultant, Microsoft Consulting Services (MCS)

Introduction

The purpose of this book is to provide System Center 2012 Configuration Manager administrators with helpful and tested real-world guidance from consultants and product experts at Microsoft. We want you to get the most out of using Configuration Manager in your environment regardless of whether the task at hand is querying the Configuration Manager database for system information, creating and customizing reports, or deploying operating system images to client machines.

The book is divided into the following three parts:

Picture 1 is designed to familiarize you with basic WMI concepts and tools, show you how to use WMI classes to create Configuration Manager queries, and help you understand the underlying database design of Configuration Manager so you can create custom reports for querying the information you need.

Picture 2 is designed to familiarize you with SSRS and show you how to integrate SSRS with Configuration Manager 2012 and to customize and create new reports using SSRS.

Picture 3 provides tips that cover a wide variety of different scenarios to help you ensure the success of your deployments.

The target audience for this book is administrators who have at least three years experienced working with previous versions of Configuration Manager and who have begun deploying and using Configuration Manager 2012 in their environment.

About the companion content

The companion content for this book can be downloaded from the following page:

http://aka.ms/SCconfigFE/files

The companion content includes the following:

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