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Steven Babitsky - The Street Smart MBA: 10 Proven Strategies for Driving Business Success

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Steven Babitsky The Street Smart MBA: 10 Proven Strategies for Driving Business Success
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Business schools have long enticed students into their MBA programs with the promise that, after a short stint spent studying the ins and outs of the business world, they will be able to step right into the upper echelons of management or launch a business that soon has them flitting about the world in a private jet. Sounds great, you say. Sign me up!
Not so fast. Sure, business school might prove a necessary prerequisite for those aiming to gain employment at a large financial institution, land a job with a consultancy, or accelerate their journey to managerial superstardom at a Fortune 500 company. But for aspiring entrepreneurs and established business owners alike, the truth of the matter is this: The ability to get a business off the ground and running successfully is not the byproduct of toiling away in a classroom, learning esoteric subjects like the economics of competition. Rather, all it takes to start and run a truly successful business are a few sensible, time-proven techniques that have been needlessly forgotten in business innovators haste to reinvent the wheel. Thats why, in The Street Smart MBA, Steve Babitsky and James J. Mangraviti, Jr., encourage you to ditch classor, better yet, ditch b-school altogetherand go back to the business basics with a series of ten simple steps that will do more for your company than the letters M, B, and A ever will.
There are no forays into game theory in The Street Smart MBA, no parables, and no intellectualizing. Instead what you will find is a practical, easy-to-understand, step-by-step business strategy guide that encourages you to revive a handful of basic yet essential practices that many business owners have lost sight of, such as:

  • Building a brand that is so synonymous with quality that youll be able to maximize your companys profits in no time;
  • Turning your companys products and services into profits by finding your company a niche, working with deadlines, and honoring your companys image above all else;
  • Dealing with customer complaints head-on so that you can turn gripes into opportunities;
  • Doing favors, mentoring, and sending gifts, in order to grow your business network;
  • And much more.

With its emphasis on ten simple yet time-honored principles that lead to business success, The Street Smart MBA is all the business education that entrepreneurs with great ideas and business owners with the drive to succeed will ever need.

What youll learn
  • Practical, proven advice on building a brand that maximizes your companys profits
  • How to get people to help your company out and give you invaluable information (for free)
  • Simple steps and checklists for developing products and services your company can profit from
  • Marketing techniques that will turn your companys services and products into profits
  • Money-saving tactics that will save your companys bottom line
  • Practical pointers for minimizing your pain and maximizing your gain when managing people
Who this book is for

The Street Smart MBA is geared toward the tens of millions of businesspeople who own or run small, medium, and large businesses or are planning to do so in the future. Additionally, the book will appeal to college students and young professionals who are contemplating whether or not to attend business school; novice and seasoned entrepreneurs alike who want to position their new venture for business success; and even current undergraduate and MBA students who are thinking about starting up a company and have begun searching for an alternative business education that will help them do so.

Table of Contents
  1. Step 1: Build a Superb Brand
  2. Step 2: Grow and Tap Your Network
  3. Step 3: Develop Products Customers Love
  4. Step 4: Sell Your Companys Products and Services in a Cost-Effective Manner
  5. Step 5: Control Your Costs and Increase Your Productivity
  6. Step 6: Take Charge
  7. Recruit, Motivate, and Retain a Superior Workforce
  8. Deal with Customer Complaints Head-On
  9. Manage Yourself
  10. Become a Better Negotiator

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The Street Smart MBA 10 Proven Strategies for Driving Success Copyright 2013 - photo 1

The Street Smart MBA: 10 Proven Strategies for Driving Success

Copyright 2013 by Steve Babitsky and James J. Mangraviti, Jr.

This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. Exempted from this legal reservation are brief excerpts in connection with reviews or scholarly analysis or material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Duplication of this publication or parts thereof is permitted only under the provisions of the Copyright Law of the Publishers location, in its current version, and permission for use must always be obtained from Springer. Permissions for use may be obtained through RightsLink at the Copyright Clearance Center. Violations are liable to prosecution under the respective Copyright Law.

ISBN-13 (pbk): 978-1-4302-4767-8

ISBN-13 (electronic): 978-1-4302-4768-5

Trademarked names, logos, and images may appear in this book. Rather than use a trademark symbol with every occurrence of a trademarked name, logo, or image we use the names, logos, and images only in an editorial fashion and to the benefit of the trademark owner, with no intention of infringement of the trademark.

The use in this publication of trade names, trademarks, service marks, and similar terms, even if they are not identified as such, is not to be taken as an expression of opinion as to whether or not they are subject to proprietary rights.

While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, express or implied, with respect to the material contained herein.

President and Publisher: Paul Manning
Acquisitions Editor: Morgan Ertel
Editorial Board: Steve Anglin, Mark Beckner, Ewan Buckingham, Gary Cornell, Louise Corrigan, Morgan
Ertel, Jonathan Gennick, Jonathan Hassell, Robert Hutchinson, Michelle Lowman, James
Markham, Matthew Moodie, Jeff Olson, Jeffrey Pepper, Douglas Pundick, Ben Renow-Clarke,
Dominic Shakeshaft, Gwenan Spearing, Matt Wade, Tom Welsh
Coordinating Editor: Rita Fernando
Copy Editor: Judy Levine
Compositor: Bytheway Publishing Services
Indexer: SPi Global
Cover Designer: Anna Ischenko

Distributed to the book trade worldwide by Springer Science+Business Media New York, 233 Spring Street, 6th Floor, New York, NY 10013. Phone 1-800-SPRINGER, fax (201) 348-4505, e-mail . Apress Media, LLC is a California LLC and the sole member (owner) is Springer Science + Business Media Finance Inc (SSBM Finance Inc). SSBM Finance Inc is a Delaware corporation.

For information on translations, please e-mail .

Apress and friends of ED books may be purchased in bulk for academic, corporate, or promotional use. eBook versions and licenses are also available for most titles. For more information, reference our Special Bulk SaleseBook Licensing web page at www.apress.com/bulk-sales.

Any source code or other supplementary materials referenced by the author in this text is available to readers at www.apress.com. For detailed information about how to locate your books source code, go to www.apress.com/source-code/.

Contents
About the Authors

Steve Babitsky is the Founder and President of SEAK Inc a professional - photo 2Steve Babitsky is the Founder and President of SEAK, Inc., a professional education, training, consulting, and publishing company. Under Mr. Babitskys leadership, SEAK has grown into a multi-million dollar national enterprise that caters to physicians, engineers, accountants, lawyers, and other professionals. Prior to his involvement with SEAK, Mr. Babitksy was a personal injury litigator and the managing partner of the law firm of Kistin, Babitsky, Latimer, and Beitman, which he grew into the most successful personal injury firm on Cape Cod. During this time, Mr. Babitsky also founded the National Organization for Social Security Claimants Representatives, an association of over 4,000 attorneys and other advocates who represent Social Security and Supplemental Security Income claimants. Throughout his career, Mr. Babitsky has been a successful serial entrepreneur. He has co-authored over twenty books with James J. Mangraviti, Jr., including Never Lose Again: Become a Top Negotiator by Asking the Right Questions.

James J Mangraviti Jr is Principal of SEAK Inc a professional education - photo 3James J. Mangraviti, Jr., is Principal of SEAK, Inc., a professional education, training, consulting, and publishing company. In that capacity, he trains hundreds of expert witnesses each year through SEAKs scheduled programs for expert witnesses, invited presentations, and customized expert witness training programs presented to corporations, associations, and governmental agencies. A former litigator with experience in defense and plaintiff personal injury law and insurance law, Mr. Mangraviti is a prolific writer and has co-authored more than twenty books with Steve Babitsky, including Never Lose Again: Become a Top Negotiator by Asking the Right Questions.

Introduction

When I was eight years old, my family and I moved from a tenement that we shared with extended family members to a low-income housing project in the Lower East Side of New York City. To give you a sense of the place, every day I came home I had to make a potential life or death decision: how to get to my familys apartment on the twelfth floor. The problem with taking the elevator was that you never knew which drug addict, robber, or homicidal maniac was going to jump on at the last minute, giving you no chance of escape. I could take the stairs and have a better chance of escape, but I would still have to run the gauntlet of homeless people, cat-sized rats, heroin addicts, and assorted violent criminals to get home.

Let me give more of a flavor. One day when I was 11 or 12 years old, I was mugged at knifepoint. I handed over all my money and the muggers left. Being mugged was such a common occurrence in my neighborhood that I did not even bother to tell my parents.

I resolved early on in my life that I was going to work hard not only to escape the poverty of my childhood but later to be able to offer my own kids a better life than I had growing up. I wanted to control my own destiny and that of my family, so I left the projects and went to law school. After a few years spent working for other lawyers, I decided that the best way for me to succeed was to start and run my own law firm. Then, while I was still running my law firm, I resolved to diversify my income and do something different, so I started SEAK, Inc. (www.seak.com). SEAK is a continuing education, training, consulting, and publishing business that I founded in 1980 and continue to run with my family. Despite my lack of formal business training or business degrees, the two successful businesses I started and run have provided independence and financial security for me and my family for more than 30 years.

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