Joshua Freedman - At the Heart of Leadership: How To Get Results with Emotional Intelligence (3rd Edition, Revised & Updated)

At the Heart of Leadership is a breath of fresh air a hands on, practical approach to becoming a better leader. Josh provides common sense techniques that I use every day to gain clear insight and improve performance. Very enjoyable and it really works: A must read for every leader.

- Jimmy Daniel, Global Leadership Institute, FedEx Express, USA

Ive worked with hundreds of leaders from around the world over the last 20 years. This experience has shown me that Emotional Intelligence can make the difference between a good and an extraordinary leader. At the Heart of Leadership shows clearly and precisely why that is true. This book is easy to read, understand and apply in everyday business, even for a non-English native speaker. It is written in a very engaging way and motivates one to learn about leadership at its best.

- Martina Mathis, Leadership Development Manager, Siemens AG Munich/Germany

Assuming that all leaders today get that relationships are the pathways to progress and ultimately success, the information assembled here by Joshua Freedman is an important read for any leader looking to take it higher. The information is clear and intriguing and the examples are relevant and interesting and applicable to all aspects of life. Thanks Joshua for your leadership and devotion to the subject of emotional intelligence.

- Arlene Pfeiff, Vice President, Technologies, American Express, USA

Leadership is about exerting influence, nurturing relationship and willing collaboration between leaders and followers. At the Heart of Leadership by Joshua Freedman touches these in a powerful, simple to understand and easy to apply principles for leaders at every level even at home with your families.. Its a must read leadership book!

- Abd Rahim Matusin, Head, Leadership and Personal Development, Brunei Shell Petroleum

This book is wonderfully practical, Joshs ability to clearly articulate the complex connection between emotions, behavioral patterns and bottom line performance, makes it an inspiring and powerful business tool, easy to read and ready to use thank you Josh for writing it.

- Fabio Grassi, Skills & Education Consultant, IBM Europe, Ireland

Joshua Freedman has come up with an essential book for every leader seeking to make a difference - At the Heart of Leadership. It is a very well written and researched book that is packed with useful information, that if read by every leader, would transform the leadership of organisations everywhere. It takes its stand among the must read list of books for every leader and ranks as one of the best books ever written on emotional intelligence.

- Boey Mun-Leong, VP, UOB (United Overseas Bank), Malaysia

Freedman writes, Great leaders move us ignite passion, and inspire the best in us and thats just what this book does! At the Heart of Leadership provides a deep insight and guidance to leaders who want to bring their company to the higher level. Based on my experience, leaders who endorse EQ achieve greater productivity, higher employee satisfaction and less turnover. This well-written, approachable, and stimulating book gives you the tools to make it happen.

- Simoneta Vargova, Senior Manager Learning & Development, Emaar Hospitality, UAE

The concepts in this book give leaders the tactical edge they need to handle the complexities of change. This is a practical approach to leading with emotional intelligence that can help leaders stay on course to accomplish their mission.

Captain Tierian Cash, CHC, USN, Commanding Officer, Naval Chaplains School, USA

Across cultures, leading with heart is one of the oldest concepts in management, but its all too rare in practice. In the complexity of business in China today, its even more important than ever. However, this is the only book I know that tackles this difficult form of art by putting practical tools in the hands of business leaders. In the past six years, we have been loyally using this model to empower business leaders and it creates measurable impact.

- Wendy Wu, CEO, New Leaders Group, China

In many graduate management programs students are taught that professionalism means leaving your emotions out of the workplace. This book points out the costly errors of this position, while reinforcing the viewpoint that emotions actually drive people, and that people drive performance. Mr. Freedman provides us with a useful EQ framework and a rich language, enabling a more precise diagnosis of ones level of effectiveness in engaging emotionally and constructively with others. I consider this book a primary professional development companion text, providing sufficient examples and exercises to support the development of a more mature and productive workplace climate.

- Christopher L. Washington, Ph.D. - Provost and Senior Vice President, Franklin University, USA

At the heart of Leadership is a high impact must read for all leaders. Its a practical guide that has great concepts for all leaders to adopt and key messages that really hit home! I love the moments in the book where you, as a leader can stop and pause to reflect and gain insight into your own methods and behaviours. It is so good that I often share the little nuggets of wisdom found in this book with the leaders in my organization which creates some great AHA! moments.

- Abi White, Director of Performance, Talent and Training, TECOM Investments, UAE

Ive worked with hundreds of leaders over the last 40 years. The few who exemplify a high emotional intelligence stand head and shoulders above others in their performance, quality of life, and the lasting value they create for all stakeholders. In At the Heart of Leadership Freedman shows why thats true and he offers us an opportunity to grow to become the leaders weve always meant to be. Highly recommended.

- George McCown, President and CEO, McCown De Leeuw & Co, USA

After three decades of combat service, Ive seen first hand that effective leaders have a special gift to keep people together and stable under intense pressure. Real leaders have emotional intelligence to connect. In todays high stress and high tension environment, be at home or at the job, the situation is getting more explosive by the day: Emotional intelligence is a God sent solution. But how do we actually develop these skills? Heart of Leadership fills this gap to make Emotional Intelligence a resource for the day to day life of every manager. Blessings to Josh for this beautiful work, and with gratitude to God giving the power of EQ to all of us.

- Colonel MGS Nagi, Retd, India Country Manager, Engee Enterprises UK Ltd

If I have to describe in one sentence what the six seconds EQ model has done for me, I would say: clear self-direction. With the logical flow of the three pursuits, Im now able to connect my true self with my long-term noble goals. I knew where I was, and where I wanted to go. Now I know the path that connects both. In addition, I now possess the knowledge to understand, not only the EQ competencies that have helped me lead teams in the past, but also the ones that I need to focus and develop right away. Last, but not least, I have a clear understanding that the engine that will keep me focused and motivated is within me.

-Gerardo Amaya, Business and Technology Consultant, Canada

A simple and practical guide for leaders to leverage their EQ skills at the critical intersection of self-awareness and the daily challenges within the business environment. It reinforces the potential each leader has to use emotional intelligence to increase effective decision making and organizational performance. This is a must read book for leaders preparing for or in the midst of personal or organizational transformation.

- Timothy J. Gillum, Ph.D., Senior Manager Quality/Training, Baxter Healthcare, USA

Many people in leadership positions get stuck in dealing with the people issues in their organizations. As a leader in the health care system, often what gets in the way of success are issues related to staff attitude and behavior and not the technical skills. I have found and used the skills presented in the book At the Heart of Leadership with great results both personally and with our employees. Josh has really hit the nail on the head. Every leader who desires progress and customer satisfaction should go grab this book and thoroughly digest it, and seek to empower his people with the skills of Emotional Intelligence. It is the difference maker!