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Deborah M. Kolb - Negotiating at Work: Turn Small Wins into Big Gains

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Deborah M. Kolb Negotiating at Work: Turn Small Wins into Big Gains

Negotiating at Work: Turn Small Wins into Big Gains: summary, description and annotation

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Understand the context of negotiations to achieve better results

Negotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever. What has been missed in much of the literature of the past 30 years is that negotiations in organizations always take place within a context of organizational culture, of prior negotiations, of power relationships that dictates which issues are negotiable and by whom. When we negotiate for new opportunities or increased flexibility, we never do it in a vacuum. We challenge the status quo and we build out the path for others to negotiate those issues after us. In this way, negotiating for ourselves at work can create small wins that can grow into something bigger, for ourselves and our organizations. Seen in this way, negotiation becomes a tool for addressing ineffective practices and outdated assumptions, and for creating change.

Negotiating at Work offers practical advice for managing your own workplace negotiations: how to get opportunities, promotions, flexibility, buy-in, support, and credit for your work. It does so within the context of organizational dynamics, recognizing that to negotiate with someone who has more power adds a level of complexity. The is true when we negotiate with our superiors, and also true for individuals currently under represented in senior leadership roles, whose managers may not recognize certain issues as barriers or obstacles.

Negotiating at Work is rooted in real-life cases of professionals from a wide range of industries and organizations, both national and international. * Strategies to get the other person to the table and engage in creative problem solving, even when they are reluctant to do so * Tips on how to recognize opportunities to negotiate, bolster your confidence prior to the negotiation, turn asks into a negotiation, and advance negotiations that get stuck * A rich examination of research on negotiation, conflict management, and gender

By using these strategies, you can negotiate successfully for your job and your career; in a larger field, you can also alter organizational practices and policies that impact others.

Deborah M. Kolb: author's other books


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More Praise for Negotiating at Work Talent is the bedrock of every successful - photo 1

More Praise for Negotiating at Work

Talent is the bedrock of every successful organization. As the workplace shifts from corporate ladder to corporate lattice principles, companies need to create environments where top talent can thrive. This book shows what individuals and organizations alike can do to make this happen now.

Cathy Benko, vice chairman and managing principal, Deloitte LLP

Negotiating at Work is for leaders and organizations looking to bridge the gap between wanting to improve the diversity of senior leadership and actually doing it. It is an invaluable guide to creating a culture that enables all of our most talented leaders to succeed. A very worthy read!

David A. Thomas, PhD, dean, William R. Berkley Professor, McDonough School of Business, Georgetown University; coauthor, Breaking Through: The Making of Minority Executives in Corporate America

If it were only about having the right experience, we wouldn't have the lack of women in senior leadership we do today. There are still barriersseen and unseenthat block women from the top. Learning how to negotiate these is a must for women and the organizations that need them to succeed. This book shows you how. I highly recommend it!

Herminia Ibarra, the Cora Chaired Professor of Leadership and Learning, INSEAD

The fact is that the world is not a level playing fieldespecially for women. Deborah Kolb's latest book will challenge the status quo: it argues that negotiation is a litmus test for advancement. That we all overlook daily opportunities to turn small wins into much bigger gains. And that those bigger gains are powerful game-changers for us as individuals, and for our organizations that desperately need to help pave the way for a more diversified pool of leaders. Adopt Kolb's new approach and practices, and you will help create a better world in which progressive, modern leadership approaches pervade.

John Gerzema, chairman, CEO, WPP Group's BAV Consulting; New York Times best-selling author, including The Athena Doctrine: How Women (and the Men Who Think Like Them) Will Rule the Future

Big change starts small. When we learn how to advocate and negotiate for the things that help us succeed at work, it can have a profoundly positive effect on others, in all parts of our lives. Deborah Kolb's contribution of bringing this idea into clear, practical focus is awesome!

Stew Friedman, author, Leading the Life You Want and Total Leadership

Tremendously resonant for women everywhereacross cultures, professions, or career stage. Deborah Kolb helps women see they can choose this and that instead of this or that in a way that brings meaningful change for them and those that follow.

Vicki Wilde, founder, former director, African Women in Agricultural Research and Development (AWARD)

My daughter Allison is a VP of Intuit, and I've told her that Negotiating at Work is a must-read for every woman executive. Building on Kolb's earlier seminal work, this book provides practical advice for executives whose critical negotiations typically take place within organizations and in the context of ongoing relationships. By providing a conceptual framework for thinking about how negotiations play out in organizations, the book suggests how small wins can be used to change an organization's culture and accumulate to big gains.

Robert H. Mnookin, Williston Professor of Law; director of the Harvard Negotiation Research Project; chair, Program on Negotiation, Harvard Law School

There is nobody better placed than Deborah Kolb to write the book on negotiating positive change for women in the workplace. From decades of advising some of the country's most successful women, Dr. Kolb shares her knowledge on how to frame and negotiate issues that can impede a woman's careersteps that can have a profoundly positive effect on others and on the organization as a whole. Simply a must-read!

Robin Ely, Diane Doerge Wilson Professor of Business Administration, Senior Associate Dean for Culture and Community, Harvard Business School

Are you trying to hammer out agreements on budgets, hiring lines, priority for your projects, or buy-in from senior management? Let Deborah Kolb's new book be your trustworthy guide to solving these and the host of other tricky negotiations every leader faces at the office. Research-based, easy-to-read, and actionable, Negotiating at Work will show you how to get great deals even as you enhance your organizational credibility.

G. Richard Shell, author, Bargaining for Advantage; director, Wharton School's Executive Negotiation Workshop

This is a must-read for all women negotiating at workand for those who are supporting their careers. It goes beyond the common perceptions and the academic research to advocate, but provides proven and highly practical negotiating strategies and tactics. Debbie Kolb has made another essential and insightful contribution to winning in the workplacefor yourself and your organization.

Sheila Penrose, chairman, JLL; cochairman, Corporate Leadership Center

Debbie Kolb has the unique ability to integrate respected research and personal stories of accomplished executives into lessons we can all benefit from as we negotiate for career success. Negotiating at Work captures her years of experience working with executives generally, and women in particular, to provide examples that anyone can adapt to change the game within their organization. The big lesson is that by negotiating on our own behalf, we can improve the odds of success for others and for the organization as a whole. Negotiating at Work is a compelling read because each of us can put its practical advice to work, at work and at home, as soon as we put the book down.

Cheryl A. Francis, cochairman, Corporate Leadership Center

Negotiating at Work provides vital new insights that strengthen our understanding of negotiation as a tool for individual gain, while expanding its potential for organizational change. Deborah Kolb and Jessica Porter reveal how negotiations occur in organizational contexts, which in turn shape what is legitimate to negotiate and how negotiations are received. By focusing on negotiations around everyday issues in the workplace, such as work schedules and resources to do one's job, the authors broaden our conception of what can be negotiated and how individual negotiations can both lead to small wins for the individual and change organizational practices for the betterment of others. This framework illuminates how challenging the status quo can create opportunities to examine assumptions, norms, and practices that may be holding individuals and organizations back.

Shelley J. Correll, professor of sociology, the Barbara D. Finberg Director of the Clayman Institute for Gender Research, Stanford University

Deborah Kolb, one of the foremost experts in women and leadership, has created an extraordinary guide. It presents the best research, compelling and instructive case studies, and the most practical solutions you will find anywhere to help womenand mennegotiate small wins that create big gains for themselves and their organizations. A not-to-be-missed book!

Ellen Galinsky, president, Families and Work Institute

This deeply researched and case studydriven book does an exceptional job of laying out the subtle, yet very real, challenges women face in the workplace that can derail careers and offers the precise strategies and tools needed to negotiate them well. This book will drive immediate change for women and the organizations that need them.

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