Syed Mahbubur Rahman - Internet Commerce and Software Agents: Cases, Technologies and Opportunities

Cover

---

title	:	Internet Commerce and Software Agents : Cases, Technologies and Opportunities
author	:	Rahman, Syed Mahbubur; Bignall, Robert J.
publisher	:	IGI Publishing
isbn10 | asin	:	1930708017
print isbn13	:	9781930708013
ebook isbn13	:	9780585376745
language	:	English
subject	Electronic commerce, Business--Data processing.
publication date	:	2001
lcc	:	HF5548.32.I588 2001eb
ddc	:	658.8/4
subject	:	Electronic commerce, Business--Data processing.

Page a

Syed Mahbubur Rahman
Minnesota State University, Mankato, USA
Robert J. Bignall
Monash University, Malaysia Campus

IDEA GROUP PUBLISHING
Hershey London Melbourne Singapore

Page b

Aquisitions Editor:	Mehdi Khosrowpour
Managing Editor:	Jan Travers
Development Editor:	Michele Rossi
Copy Editor:	Maria Boyer
Typesetter:	Tamara Gillis
Cover Design:	Deb Andree
Printed at:	Sheridan Books

Published in the United States of America by

Idea Group Publishing
1331 E. Chocolate Avenue
Hershey PA 17033-1117
Tel: 717-533-8845
Fax: 717-533-8661
E-mail: cust@idea-group.com
Web site: www.idea-group.com

and in the United Kingdom by

Idea Group Publishing
3 Henrietta Street
Covent Garden
London WC2E 8LU
Tel: 44 20 7240 0856
Fax: 44 20 7379 3313
Web site: http://www.eurospan.co.uk

Copyright 2001 by Idea Group Publishing. All rights reserved. No part of this book may be reproduced in any form or by any means, electronic or mechanical, including photocopying, without written permission from the publisher.

Library of Congress Cataloging-in-Publication Data

Rahman, Syed Mahbubur, 1952
Internet commerce and software agents / Syed Mahbubur Rahman, Robert J. Bignall.
p. cm.
Includes bibliographical references and index.
ISBN 1-930708-01-7 (paper)
1. Electronic commerce. 2. Business--Data processing. I. Bignall, Robert J. II. Title.
HF5548.32 .R34 2000
658.8'4--dc21 00-050545

British Cataloguing in Publication Data
A Cataloguing in Publication record for this book is available from the British Library.

Page c

NEW from Idea Group Publishing

Developing Quality Complex Database Systems: Practices, Techniques and Technologies/ Shirley Becker, Florida Institute of Technology/ 1-878289-88-8 Human Computer Interaction: Issues and Challenges/Qiyang Chen, Montclair State University/ 1-878289-91-8 Our Virtual World: The Transformation of Work, Play and Life via Technology/Laku Chidambaram, Indiana University and Ilze Igurs/1-878289-92-6 Text Databases and Document Management in Modern Organizations/Amita Goyal Chin, Virginia Commonwealth University/1-878289-93-4 Computer-Aided Method Engineering: Designing CASE Repositories for the 21st Century/Ajantha Dahanayake, Delft University/ 1-878289-94-2 Managing Internet and Intranet Technologies in Organizations: Challenges and Opportunities/Subhasish Dasgupta, George Washington University/1-878289-95-0 Information Security Management: Global Challenges in the New Millennium/Gurpreet Dhillon, University of Nevada Las Vegas/1-878289-78-0 Telecommuting and Virtual Offices: Issues & Opportunities/Nancy J. Johnson, Metropolitan State University/1-878289-79-9 Managing Telecommunications and Networking Technologies in the 21st Century: Issues and Trends/Gerald Grant, Carleton University/-878289-96-9 Pitfalls and Triumphs of Information Technology Management/Mehdi Khosrowpour/1-878289-61-6 Data Mining and Business Intelligence: A Guide to Productivity/Stephan Kudyba and Richard Hoptroff/1-930708-03-3 Internet Marketing Research: Theory and Practice/Ook Lee, North Carolina A&T State University/1-878289-97-7 Knowledge Management & Business Model Innovation/Yogesh Malhotra/1-878289-98-5 Strategic Information Technology: Opportunities for Competitive Advantage/Raymond Papp, Central Connecticut State University/1-878289-87-X Design and Management of Multimedia Information Systems: Opportunities and Challenges/ Syed Mahbubur Rahman, North Dakota State University/1-930708-00-9 Internet Commerce and Software Agents: Cases, Technologies and Opportunities/Syed Mahbubur Rahman, North Dakota State University, & Robert J. Bignall, Monash University/1-930708-01-7 Environmental Information Systems in Industry and Public Administration/ Claus Rautenstrauch and Susanne Patig, Otto-von-Guericke University Magdeburg/ 1-930708-02-5 Strategies for Managing Computer Software Upgrades/Neal G. Shaw, University of Texas Arlington/1-930708-04-1 Unified Modeling Language: Systems Analysis, Design and Development Issues/ Keng Siau, University of Nebraska-Lincoln and Terry Halpin, Microsoft Corporation/ 1-930708-05-X Information Modeling in the New Millennium/Keng Siau, University of Nebraska-Lincoln and Matti Rossi, Erasmus University Rotterdam/ 1-878289-77-2 Strategies for Healthcare Information Systems/Robert Stegwee, Ernst & Young and Ton Spil, University of Twente/ 1-878289-89-6 Qualitative Research in IS: Issues and Trends/ Eileen M. Trauth, Northeastern University/1-930708-06-8 Information Technology Evaluation Methods and Management/Wim Van Grembergen, University of Antwerp/1-878289-90-X Managing Information Technology in a Global Economy (2001 Proceedings)/Mehdi Khosrowpour/1-930708-07-6

Excellent additions to your library!

Receive the Idea Group Publishing catalog with descriptions of these books by
calling, toll free 1/800-345-4332
of visit the IGP Web site at: www.idea-group.com!

Page d

Internet Commerce and Software Agents: Cases, Technologies and Opportunities

Preface

i

SECTION ONE:Introducing Internet Commerce and Software Agents Chapter 1.Engineering Issues in Internet CommerceXue Li, University of New South Wales, Australia1Chapter 2.Internet Commerce and Exporting : Strategies for Electronic Market EntryMunib Karavdic, Macquarie Bank, AustraliaGary D. Gregory, University of Wollongong, Australia24Chapter 3.Consumer Trust and Confidence in Internet CommerceShahul Hameed, Kolej Tafe Seremban, Malaysia43Chapter 4.Deploying Internet Commerce in Lottery Businesses: An Executive GuidelineNansi Shi, Singapore Pools (Pte) Ltd, SingaporeDavid Bennett, Aston University, UK58SECTION TWO:Agents in E-Commerce: Introduction and Impact Chapter 5.Software Agents in Electronic Commerce: An OverviewMaria Indrawan, Monash University, Australia75Chapter 6. Software Agents in Today's Digital Economy: Transition to the Knowledge SocietyMahesh S. Raisinghani, University of Dallas, USA88Chapter 7.Intelligent Agents for E-Commerce: Trends and Future Impact on Business Models and MarketsMerrill Warkentin, Northeastern University, USAVijayan Sugumaran, Oakland University, USARavi Bapna, Northeastern University, USA101Next page