Kuebler - Technical impact : making your information technology effective, and keeping it that way; make your IT career last. Make it count

BOOK MAP

Where can I take you?

Use this list to get directly to your IT area of interest.

Aligning Expectations

If you want an IT position dealing with strategic issues

See )

If you always want more IT career opportunities

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Attraction Strategy

If you want to create an attraction strategy for your corporate IT function

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If you want to avoid the most important risk facing you as you build out your business relationship management team

See )

Best Practices

If you want to know how your IT function can continuously improve

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If you want your IT organization to adopt and keep a best practices program

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If you want to see IT quality inherently part of your teams results

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Buy-in

If you want your suggested IT investments to be understood

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If your business leaders dont understand the value of IT

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If you want to commercialize your IT function

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Careers

If you want to know what hiring managers are looking for and why technical proficiency will never be enough

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Collaboration

If you want to avoid a career limiting position in IT management

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If you think all IT expertise is at corporate and not in the business units

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If you want your IT function to actually create and increase revenue

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Communication

If you want to be certain that the value of IT is understood by the business and each member of your IT team

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If you never want to take an IT customer survey again

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If you want to communicate IT in simple business terms

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If you want to get an initial handle on your IT services function in business-relevant terms

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Empowerment

If you want to build a creative IT organization

See , Leading by Letting Go(p.115)

Initiative

If you want IT to be an active contributor to the business

See , Reactive Bystander, or Proactive Partner(p.21)

Innovation

If you want to target IT to develop new ways to satisfy clients wants and needs, profitably

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No Surprises

If you dont want IT surprises after an acquisition

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Political Games

If you want to outperform politics

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Research

If you want to remain current on emerging tools, techniques and technologies to improve ITs productivity

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Strategic Integration

If you want to know what ITs value proposition is

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If you need a framework to strategically integrate your IT management function

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If you want to be certain that your IT investment program will improve strategic performance

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If you want to ensure that the strategic engine of your enterprise is heading in the right direction

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Team Focus

If you want simple ways to keep your focus on strategy and your teams development

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Vendor Management

If you want your IT vendors to be as concerned about your success as you are

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PRAISE FOR "TECHNICAL IMPACT"

Al Kueblers book, Technical Impact will help you keep IT relevant and make your career count. The book is brief andperhaps as an illustration of its effectivenessuses flowcharts and a book map. The map allows you to jump right to the page that covers what you want to do at your companysay, commercialize an IT function.

CIO Magazine

Al Kuebler shows IT managers at all levels how to communicate the benefits of IT in business terms. He also shows business leaders what they can expect from an effective IT management function. If you want to save money while growing your enterprise with IT, youll want to get and use the knowledge in this book.

Bob Boor
Chief Technology Officer
Royal Bank of Scotland Group

This tremendously useful guide illustrates how customer satisfaction and bottom-line results are enhanced through effective leveraging of the IT function. Al Kuebler provides a roadmap that fosters company-wide collaboration while empowering IT professionals to actively contribute to overall business strategy and leadership.

Abe Eshkenazi CSCP, CPA, CAE
Chief Executive Officer, APICS
The Association for Operations Management

If you read only one chapter, make it, What Are You Doing for Me and Why Dont I Know It? Its right on the money. As Kuebler puts it, our primary function in IT is to directly understand what the business does and needs and communicate what IT is doing for it.

Ray Crescenzi
Senior Vice President, Technical Services
ABNAMRO

Al Kuebler makes a strong case for the importance of life-long learning, and then offers the reader a high-impact short course to becoming the IT business partner organizations need and the leader people deserve, as well as finding the route to a successful IT career. Here is the means to shorten your learning curve and drive top-level outcomes for you, your team and your business.

Gayle Magee
Senior Faculty,
The Center for Creative Leadership

An easy-to-read, invaluable guide to highly effective strategic, proactive IT leadership. A critical tool for the career growth and development, and the career longevity, of IT managers and leaders.

Walter Polsky
President
Cambridge Human Resource Group,
A leadership development and coaching firm