Martin Klubeck - Metrics: How to Improve Key Business Results

Metrics: How to Improve Key Business Results

Copyright 2011 by Martin Klubeck

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ISBN-13 (pbk): 978-1-4302-3726-6

ISBN-13 (electronic): 978-1-4302-3727-3

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To all those struggling to improve their
organizations, their processes, or themselves.
Spend your time chasing your dreams, not data.

To my father: I miss you greatly. My major hope
through my writing is to make you proud.