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Leslie Poston - Social Media Metrics for Dummies

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Leslie Poston Social Media Metrics for Dummies
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Discover how to gauge your online success based on social media metrics

With so many social media monitoring and measurement tools available, it can be overwhelming to figure out which tool is right for you when it comes to calculating the success of your social media marketing efforts. This fun and friendly guide helps you determine which tool will serve you best for understanding your online audience.

Youll learn to sift through all the information available about social media monitoring and metrics so that you can listen to what is being said about your business, read your analytic dashboard, understand what metrics mean for you, calculate your return on investment (ROI), and apply your findings to future social media marketing campaigns.

  • Helps you wade through the plethora of social media monitoring and metrics to discover what elements are most applicable to your needs
  • Explains the meaning behind the social media metrics tools so that you can understand how to make those results work for you
  • Shares examples of how to calculate both the financial and non-financial return on investment of your social media efforts
  • Includes real-world case studies that demonstrate how small and large businesses are using social media metrics

With this helpful book by your side, you will learn how to understand the information you acquire regarding your social media marketing efforts and then put that information to work for your business.

Leslie Poston: author's other books


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Social Media Metrics For Dummies by Leslie Poston Social Media Metrics For - photo 1

Social Media Metrics For Dummies

by Leslie Poston

Social Media Metrics For Dummies Published by John Wiley Sons Inc 111 River - photo 2

Social Media Metrics For Dummies

Published by John Wiley & Sons, Inc. 111 River Street Hoboken, NJ 07030-5774

www.wiley.com

Copyright 2012 by John Wiley & Sons, Inc., Hoboken, New Jersey

Published by John Wiley & Sons, Inc., Hoboken, New Jersey

Published simultaneously in Canada

No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/permissions .

Trademarks: Wiley, the Wiley logo, For Dummies, the Dummies Man logo, A Reference for the Rest of Us!, The Dummies Way, Dummies Daily, The Fun and Easy Way, Dummies.com, Making Everything Easier, and related trade dress are trademarks or registered trademarks of John Wiley & Sons, Inc. and/or its affiliates in the United States and other countries, and may not be used without written permission. All other trademarks are the property of their respective owners. John Wiley & Sons, Inc. is not associated with any product or vendor mentioned in this book.

Limit of Liability/Disclaimer of Warranty: The publisher and the author make no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation warranties of fitness for a particular purpose. No warranty may be created or extended by sales or promotional materials. The advice and strategies contained herein may not be suitable for every situation. This work is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. If professional assistance is required, the services of a competent professional person should be sought. Neither the publisher nor the author shall be liable for damages arising herefrom. The fact that an organization or Website is referred to in this work as a citation and/or a potential source of further information does not mean that the author or the publisher endorses the information the organization or Website may provide or recommendations it may make. Further, readers should be aware that Internet Websites listed in this work may have changed or disappeared between when this work was written and when it is read.

For general information on our other products and services, please contact our Customer Care Department within the U.S. at 877-762-2974, outside the U.S. at 317-572-3993, or fax 317-572-4002.

For technical support, please visit www.wiley.com/techsupport .

Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com . For more information about Wiley products, visit www.wiley.com .

Library of Congress Control Number is available from the publisher

ISBN 978-1-118-02775-2 (pbk); ISBN 978-1-118-23602-4 (ebk); ISBN 978-1-118-22212-6 (ebk); ISBN 978-1-118-26084-5 (ebk)

Manufactured in the United States of America

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About the Author

Leslie Poston co-authored Twitter For Dummies, contributed to the Social Media ProBook, wrote The Grande Guide to Social Media Advertising, and has written many other books, magazine articles, ebooks, and blog articles for companies like John Wiley & Sons, Inc., Eloqua, Jess3, Media Bullseye, Mashable, TechnoBuffalo, TechBlorge, MacBlorge, and Profy.

Leslie is the Founder and CEO of Magnitude Media, an emerging media and business consultancy. She works with businesses of all shapes and sizes as your emerging media specialist and business growth source. Whatever your size, from individual or SMB to international corporation, she can help you.

Leslies worked with a variety of companies, including, but by no means limited to: Hewlett-Packard, Left Bank Films, Fight It Out, LIM College, Hatchling Studios, Indian Head Resort, Hayward & Company, Company C, boutique wineries, exciting restaurants, musicians of all sizes, regulated industry businesses, and much, much more.

Leslie is also a sought-after speaker, headlining at MIDEM in Cannes, France as well as leading talks and workshops at events such as Book Expo America.

A firm believer in translating online relationships and successes into the offline world, Leslie has also founded Social Media Breakfast New Hampshire, PodCamp NH, and the nationwide Strong Women in Tech initiative. She has served on several boards of directors, including Portsmouth Public Media. She lives a stones throw from Boston in the beautiful seacoast city of Portsmouth, NH. When Leslie isnt writing or consulting, she enjoys playing piano, singing, listening to live music, and cooking or seeking out great whiskies, wines and fantastic food.

Dedication

To my social media friends and colleagues, thank you for your support in writing this book and for sharing your case studies variety breeds authenticity.

To John, Dave and Max Barber a special thank you. Youve made so much possible with your support over the years.

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Authors Acknowledgments

Id like to thank everyone who allowed me to use any case studies, screen shots, or anecdotes in the making of this book. I know so many smart and kind people, and I couldnt have made such a rich book without the addition of your perspectives.

Publishers Acknowledgments

Were proud of this book; please send us your comments at http://dummies.custhelp.com. For other comments, please contact our Customer Care Department within the U.S. at 877-762-2974, outside the U.S. at 317-572-3993, or fax 317-572-4002.

Some of the people who helped bring this book to market include the following:

Acquisitions and Editorial

Project Editor: Kelly Ewing

Acquisitions Editor: Amy Fandrei

Technical Editor: Michelle Wolverton

Editorial Manager: Jodi Jensen

Editorial Assistant: Leslie Saxman

Sr. Editorial Assistant: Cherie Case

Cover Photo: iStockphoto.com / Alex Slobodkin

Cartoons: Rich Tennant (www.the5thwave.com)

Composition Services

Project Coordinator: Katherine Crocker

Layout and Graphics: Jennifer Creasey, Joyce Haughey

Proofreader: The Well-Chosen Word

Indexer: Valerie Haynes Perry

Publishing and Editorial for Technology Dummies

Richard Swadley, Vice President and Executive Group Publisher

Andy Cummings, Vice President and Publisher

Mary Bednarek, Executive Acquisitions Director

Mary C. Corder, Editorial Director

Publishing for Consumer Dummies

Kathleen Nebenhaus, Vice President and Executive Publisher

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