James Sale - Mapping Motivation for Engagement

Employee engagement is undeniably a crucial focus point for organisations in the twenty-first century, with motivation comprising the often missing, but vital, component of the developmental mix. Mapping Motivation for Engagement advocates a new paradigm for the twenty-first century: away from hierarchies and command-and-control management styles, towards a bottom-up approach in which the needs and motivators of the employees take centre stage.

Co-written with Steve Jones, this is the third in a series of books that are all linked to the author James Sales Motivational Map diagnostic tool. Each book builds on a different aspect of personal, team and organisational development. This book is a practical guide to the complexities of understanding and dealing with engagement in modern organisational life. Along with clear diagrams, reflective points, activities and a comprehensive index, the book provides free access to the online Motivational Map tool to facilitate a greater understanding of the contents. Drawing on copious amounts of the latest research, as well as models like the MacLeod Report for the UK government, this book shows how Mapping Motivation can play a significant and crucial role in making engagement a reality, instead of a dream.

Mapping Motivation for Engagement is a stimulating and thought-provoking read for a wide audience including, but not limited to, trainers and coaches working in management and motivation, experts in human resources, internal learning and development and organisational development as well as change and engagement consultants and specialists.

James Sale is the Creative Director of Motivational Maps Ltd, a training company which he co-founded in 2006, and the creator of the Motivational Maps online diagnostic tool used by over 400 consultants across 14 countries.

Steve Jones is MD of Skills for Business Training Ltd and as a result of over 20 years experience in management and business, was invited in 2010 to serve on the Government Task Force Team looking at employee engagement, Engage for Success, which he also co-chaired for a while.

The Complete Guide to Mapping Motivation

Motivation is the fuel that powers all our endeavours, whether they be individual, team or organisational.Without motivation we are bound to achieve far less than we really could, and without motivation we will fall short of what we are truly capable of. Motivation, before the creation by James Sale of Motivational Maps, has always been a flaky, subjective and impressionistic topic, and so-called motivational speakers are perhaps rightly not considered entirely credible. But the Motivational Map has provided both language and metrics by which motivation can now be fully understood, described and utilised effectively. The Complete Guide to Mapping Motivation provides a total overview of how motivation informs all the critical activities that we and teams and organisations undertake at work. This includes how motivation is vital to the individual on a personal level if they want to be happy and fulfilled; it includes its applications in the domains of coaching, engagement, leadership, performance appraisal, team building and organisational development and change. So much has been written in the last 30 years about behaviours that often the literature has missed the crucial point: what drives the behaviours? This new model, then, instead of trying to control behaviours, seeks to understand motivators so that everyone can reach their full potential, not via command and control, but through bottom-up collaboration and appropriate reward strategies.

The Complete Guide to Mapping Motivation is a ground-breaking, innovative and new approach to managing motivation in the workplace. As such it is an essential series of books for all leaders, managers and key personnel engaged in improving how individuals, teams and whole organisations can be more effective, productive and engaged and how they can want all of these things too.

Mapping Motivation for Coaching

James Sale and Bevis Moynan

Mapping Motivation for Engagement

James Sale and Steve Jones

For more information about this series, please visit: www.routledge.com/The-Complete-Guide-to-Mapping-Motivation/book-series/MAPMOTIVAT

First published 2019

by Routledge

2 Park Square, Milton Park, Abingdon, Oxon OX14 4RN

and by Routledge

711 Third Avenue, New York, NY 10017

Routledge is an imprint of the Taylor & Francis Group, an informa business

2019 James Sale and Steve Jones

The right of James Sale and Steve Jones to be identified as authors of this work has been asserted by them in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988.

All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers.

Cover image Meeting of Minds by Linda E Sale Photo courtesy of the artist. Used with the artist's permission

Trademark notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe.

British Library Cataloguing-in-Publication Data

A catalogue record for this book is available from the British Library

Library of Congress Cataloging-in-Publication Data

A catalog record has been requested for this book

ISBN: 978-0-815-36755-0 (hbk)

ISBN: 978-1-351-25708-4 (ebk)

Dedicated to

Mark Terrell from IiP to BP and your motivational journey

and

Kim Keogh for her unswerving support without which such achievements would not have been possible. Also to James and Linda Sale for showing faith in me on my journey. Lastly, to all my family, colleagues and friends who have contributed without realising it. Thank you all!

Mapping Motivation for Engagement is the third volume in the series, The Complete Guide to Mapping Motivation. Devotees of the series may perhaps get a sense of dj vu in that the first book was called Mapping Motivation but with the subtitle Unlocking the Key to Employee Energy and Engagement. Havent we, therefore, already dealt with engagement in the initial work? Gladly, not! It is true that Mapping Motivation does cover some aspects of the relationship between leadership, engagement and motivation, specifically in , but the coverage is a more general, though useful, outline of the field. Indeed, leadership alone is a wide, wide sea that needs its own separate map to show how it and motivation are even more deeply connected than is commonly suspected or imagined; the next and fourth book in this series, then, will be Mapping Motivation for Leadership. Which leaves us now to re-consider the huge ocean of engagement; and ocean it is.

Whereas it has always been obvious that leadership is of critical importance that had held sway in the USA and UK for at least a century.

It is to be hoped, then, that with the advent of the new twenty-first century, there will also be a new paradigm, or perhaps shift in paradigm, away from what can only be called old-school thinking and behaving, towards a more necessary and effective methodology. In one sense the creation of Motivational Maps is one aspect of this newness. Our own view would be that the personality tests and tools that arose after World War 2 were generation one of the serious attempts to get inside what makes an employee tick, but they had limitations. So subsequently, generation two, a wave a psychometric tools developed that enabled a wider sweep (but which still included personality) of qualities to be assessed. But the advantage of the psychometric was its arduous validation process whereby its measures were compared to a representative sample of the population at least twice.