David Meister - Human Factors in System Design, Development, and Testing

Cover

Page i

Page ii

Human Factors and Ergonomics
Gavriel Salvendy, Series Editor

Bullinger, H.-J., and Ziegler, J. (Eds.) : HumanComputer Interaction: Ergonomics and User Interfaces, Volume 1 of the Proceedings of the 8th International Conference on HumanComputer Interaction

Bullinger, H.-J., and Ziegler, J. (Eds.) : HumanComputer Interaction: Communication, Cooperation, and Application Design, Volume 2 of the Proceedings of the 8th International Conference on HumanComputer Interaction

Stephanidis, C. (Ed.) : User Interfaces for All: Concepts, Methods, and Tools

Smith, M. J., Salvendy, F., Harris, D., and Koubeck, R. J. (Eds.) Usability Evaluation and Interface Design: Cognitive engineering, Intelligent Agents and Virtual Reality

Smith, M. J., and Salvendy, G. (Eds.) Systems, Social and Internationalization Design of HumanComputer Interaction

Stephanidis, C. (Ed.) Universal Access in HCI: Towards an Information Society for All

Stanney, K. : Handbook of Virtual Environments Technology: Design, Implementation, and Applications

Page iii

Human Factors in System Design, Development, and Testing

David Meister
Consultant
Thomas P. Enderwick
Space and Naval Warfare System Center

Page iv

Copyright 2002 by Lawrence Erlbaum Associates, Inc.
All rights reserved. No part of this book may be reproduced in any form, by photostat, microform, retrieval system, or any other means, without the prior written permission of the publisher.

Lawrence Erlbaum Associates, Inc., Publishers
10 Industrial Avenue
Mahwah, New Jersey 07430

Library of Congress Cataloging-in-Publication Data
Human factors in system design, development, and testing / David Meister,
Thomas P. Enderwick.
p. cm.
Includes bibliographical references and index.
ISBN 0-8058-3206-8 (alk. paper)
1. Systems engineering. 2. Human engineering. I. Meister, David.
II. Enderwick, Thomas P.
TA168.H859 2001
620.82dc21 00-051380
CIP

Books published by Lawrence Erlbaum Associates are printed on acid-free paper, and their bindings are chosen for strength and durability.

Printed in the United States of America
10 9 8 7 6 5 4 3 2 1

Page v

This book is dedicated to the memory of
Shirley Davis Meister
and to
the often unappreciated HF specialist.

Page vi

This page intentionally left blank.

Page vii

Page viii

Page ix

With the rapid introduction of highly sophisticated computers, telecommunication, and service and manufacturing systems, a major shift has occurred in the way people use and work with technology. The objective of this book series on Human Factors and Ergonomics is to provide researchers and practitioners alike with a platform where important issues related to these changes can be discussed, and methods and recommendations can be presented for ensuring that emerging technologies provide increased productivity, quality, satisfaction, safety, and health in the context of the information society.