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Kolko - Thoughts on interaction design: a collection of reflections

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Kolko Thoughts on interaction design: a collection of reflections
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    Thoughts on interaction design: a collection of reflections
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Front matter
A collection of reflections written by Jon Kolko
Thoughts on Interaction Design
Second Edition
Copyright 2011 Elsevier Inc All rights reserved Copyright Acquiring Editor - photo 1
Copyright 2011 Elsevier Inc.. All rights reserved.
Copyright
Acquiring Editor: Rachel Roumeliotis
Development Editor: David Bevans
Project Manager: Heather Tighe
Designer: Paul Burke, Thinktiv.
Morgan Kaufmann is an imprint of Elsevier
30 Corporate Drive, Suite 400, Burlington, MA 01803, USA
2011 Elsevier, Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or any information storage and retrieval system, without permission in writing from the publisher. Details on how to seek permission, further information about the Publisher's permissions policies and our arrangements with organizations such as the Copyright Clearance Center and the Copyright Licensing Agency, can be found at our website: www.elsevier.com/permissions.
This book and the individual contributions contained in it are protected under copyright by the Publisher (other than as may be noted herein).
Notices
Knowledge and best practice in this field are constantly changing. As new research and experience broaden our understanding, changes in research methods or professional practices, may become necessary. Practitioners and researchers must always rely on their own experience and knowledge in evaluating and using any information or methods described herein. In using such information or methods they should be mindful of their own safety and the safety of others, including parties for whom they have a professional responsibility.
To the fullest extent of the law, neither the Publisher nor the authors, contributors, or editors, assume any liability for any injury and/or damage to persons or property as a matter of products liability, negligence or otherwise, or from any use or operation of any methods, products, instructions, or ideas contained in the material herein.
Library of Congress Cataloging-in-Publication Data
Kolko, Jon.
Thoughts on interaction design: a collection of reflections / written and compiled by Jon Kolko
p. cm.
ISBN 978-0-12-380930-8
1. Industrial designPsychological aspects. 2. Product design. 3. Human-machine systems. 4. Human-computer interaction. 5. Engineering design.
TS171.4.K65 2011
745.2--dc22
2010034708
British Library Cataloguing-in-Publication Data
A catalogue record for this book is available from the British Library.
ISBN: 978-0-12-380930-8
Printed in Canada
11 12 13 14 15 10 9 8 7 6 5 4 3 2 1
For information on all MK publications visit our website at wwwmkpcom - photo 2
For information on all MK publications visit our website at www.mkp.com
Dedication
This book is dedicated to Jess, for being there through good and bad.
Copyright 2011 Elsevier Inc All rights reserved Introduction This text - photo 3
Copyright 2011 Elsevier Inc.. All rights reserved.
Introduction
This text contemplates and contributes to the theory of Interaction Design. There exist a number of texts that have already explored Interaction Design. Some of these consider the role of design in Human-Computer Interaction, a field bounded by Cognitive Psychology and Computer Science. These texts usually describe the nature of design as related to a user interface design on a screenemphasizing the specific elements that show up in an interface or examining examples of best practices, heuristics, or guidelines for creating interfaces. This type of text is frequently found in schools of computer science and may actually be used as a textbook for engineering students interested in understanding the human-level repercussions of their actions.
Other texts explore the nature of design as related to the creation of two-, three-, or fourdimensional forms. These texts look at aesthetic and emotional value provided by various shapes, compositions, or arrangements of elements. The mechanism for explaining formal choices is usually by exampleshowing a physical product or demonstrating a particular interactive pieceillustrating the result of design work in a graphical way that emphasizes beauty and elegance. This type of text is often found in schools of design or fine arts and may be used to illustrate a historical precedence for a particular stylistic movement.
There are, however, few texts that explore the semantic connections that live between technology and form that are brought to life when someone uses a product. These connections may be thought of as interactionsinteractions that, in aggregate, make up behaviorand are beginning to hint that a field known as design is a legitimately separate area of study alongside science or art. This text describes Interaction Design and considers and reflects on the more theoretical and conceptual aspects of the discipline.
I'm fully aware that practicing Interaction Designers may find the contents of this text to be high level, academic, or seemingly void of pragmatic or immediately applicable use. This book will not provide immediate things one can do in the context of his or her job, and the book does not describe methods to use, ways to financially rationalize your work, or ways to code interactive simulations. Other books do this quite well.
Instead, it is my primary goal to better explain what Interaction Design is and why it is important: to provide a definition that encompasses the intellectual facets of the field, the conceptual underpinnings of Interaction Design as a legitimate human-centered discipline, and the particular methods used by practitioners in their day-to-day experiences.
A second goal is to provide Interaction Designers with the vocabulary necessary to intellectualize their work and communicate it to others: to other disciplines, to the popular media, to politicians, and ultimately, to decision makers. Without this justification, our advocations for the humane manifestation of technology may fall on deaf ears in the face of technological advancement.
A final goal is to highlight the potential for Interaction Design to exist outside of the confines of business and to assure fellow Interaction Designers that our work is instrumental in shaping and refining cultureand is as instrumental as other intellectually robust fields, like medicine, policy, or law. We need to possess a great intellectual capacity for complicated problem solving, for dynamic inquiry relating to technology, and for substantial empathy of the human experience. This intellectual insight is ideal for solving the difficult societal problems plaguing humanity and for humanizing technology, and the creation of pretty interfaces is perhaps the most blatant (and unfortunately prevalent) misuse of this critical resource.
Designers of all breeds bemoan their lack of representation in industrywe claim to be misunderstood, underpaid, and relegated to stylist or pixel pusher. If we are, in fact, stylists, then we deserve to be paid to style: to create a temporary visual feeling that is transient and cheap. But Interaction Design is not about a fleeting aesthetic. A cool Flash interface defines Interaction Design in the same way that accounting defines strategic business developmentnot at all. Interaction Designers are trained to observe humanity and to balance complicated ideas and are used to thinking in opposites: large and small, conceptual and pragmatic, human and technical. We are the shapers of behavior. Behavior is a large idea and may, at first blush, seem too large to warrant a single profession. But a profession has emerged nonetheless. As applied in business, the professional category includes the complexity of information architecture, the anthropological desire to understand humanity, the altruistic nature of usability engineering, and the creation of dialogue.
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