Egerton Peter - Troubleshooting System Center Configuration Manager

Peter Egerton is a senior cloud consultant at Inframon Ltd in the UK. He has been working in IT since 2000, and through IT support roles has progressed into IT consultancy. He is also a Microsoft Certified Trainer. Peter has worked with some of the biggest organizations across Europe and the Middle East in a multitude of markets on their Configuration Manager and wider System Center designs, implementations, and support requirements. In his spare time, Peter is also a Community Leader at Windows Management User Group (WMUG) in the UK.

First and foremost, I would like thank my family for allowing me the time and giving me the support to complete this book. I'd like to thank my wife, Anna, and son, Adam, without whom none of this would be possible. Mum and Dad, Chris and Harry, thanks for all your help over the years, it means a lot. I'd like to thank my coauthor, Gerry Hampson, for helping me with this project; without him, this would not be possible. Thanks to my Inframon and WMUG colleagues for helping me progress and get better at what I do. Finally, I must thank the guys at Packt for all their hard work and patience throughout this project.

For me, this has been a challenging time personally whilst writing parts of this book; as a result, I will be donating all my proceeds to a UK charity for stillbirth, premature birth, and miscarriage. Thank you for buying this book.

Gerry Hampson is a senior consultant engineer with over twenty years of experience as an IT professional. He has worked for Ergo Group, which has been based in Dublin, Ireland, for almost 10 years. Gerry specializes in designing and deploying Microsoft technologies, with a particular interest in System Center Configuration Manager and Intune. He has been awarded Microsoft Most Valuable Professional (MVP) in Enterprise Client Management for 2015.

Gerry has a popular blog where he shares Enterprise Client Management tips with the community at large (http://gerryhampsoncm.blogspot.in/).

This is Gerry's first book. He hopes to author many more in the future.

I'd like to thank my lovely wife, na, for her everlasting support. Without her patience and understanding, I would not be able to engage in so much community activity.

I'd also like to thank Lauren Vivash for her inspiration.

Nicolai Henriksen, Configmgr MVP works as a chief consultant in Norway and has been for the last seventeen years now. He is among the few that have attained the MVP title in the most comprehensive and most used management system in the world, Configmgr.

Nicolai has been working on Configmgr projects for many customers over the past ten years now and has got quite a few skills in setting up and configuring the system, as well as troubleshooting when things go wrong.

Gert Lievens is currently active as a freelance consultant who has had the opportunity to design, implement, and maintain solutions for multiple large enterprises. He has almost 10 years of experience in Wintel environments, with the past years a strong focus on products in the Microsoft System Center suite and SQL Server.

In his spare time, Gert likes to keep busy with his photography, cooking, technology, and multimedia in general.

Nicolas Milbrand has over 12 years experience in IT. He started working with Configuration Manager (SCCM) since the 2003 release known as System Management Server 2003 (SMS 2003).

Nowadays, he works as a freelance consultant and trainer, specializing in System Center products, especially Operations Manager (SCOM) and Configuration Manager (SCCM).

He's also well acquainted with the other products of the System Center suite and other related technologies. He helps his customers to design, implement, and optimize their System Center infrastructures.

He was awarded Microsoft Most Valuable Professional (MVP) 5 times (2009 to 2013).

I want to thank my wife, Tiffany, who supported and encouraged me in spite of all the time it took me away from her to review this book.

Randall Smith is a senior systems administrator for Adams State University. He has been administering Windows, Linux, and BSD systems since 1999.

He has been active in helping other sysadmins solve problems online and off. He has presented at the Colorado Higher Ed Computing Organization and Educause conferences on topics including Linux KVM and the Ceph storage system.

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