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Madarasan D. - Troubleshooting Citrix XenApp

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Madarasan D. Troubleshooting Citrix XenApp

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Packt Publishing, 2015. 118 p. ISBN: 978-1-78528-378-9.
Citrix XenApp is an application virtualization product from Citrix. It allows users to connect to their corporate applications from various computer systems and even mobile devices. XenApp has grown into a complex software with ever-expanding infrastructures in place. Together with tight integrations with other systems such as Terminal Services, Active Directory, and other third-party authentication services, troubleshooting XenApp has become more complicated.This book teaches you how to approach troubleshooting complex issues with XenApp deployments and understand the problem, find a fix or workaround, determine the root cause, and apply corrective steps wherever applicable. The book progresses to give you an idea about the many supportive components that play an important role in XenApps application delivery model and should be considered while troubleshooting XenApp issues. It also shows you standard troubleshooting processes so that you can resolve complex XenApp issues in a mission critical environment.By the end of this book, you will see how and where to use supportive components that help minimize XenApp issues. Also, well explain various tools that can be useful when monitoring and optimizing entire application and desktop delivery model.What You Will Learn:
Get to know about troubleshooting methodologies and perform a root cause analysis of the problem;
Understand the individual components and interactions required for a successful XenApp environments;
Identify and troubleshoot issues around the core Citrix components;
Identify XenApp components and their roles and learn how they interact with the communication channels;
Gain tips and tricks to optimize Citrix deployments;
Monitor and optimize the XenApp environment.Understand the key troubleshooting methodologies when working with XenApp 7.5 version and above
Uncover effective tips and techniques to solve real-world XenApp infrastructure problems
This is a fast-paced guide to developing key troubleshooting and problem resolution skills you can put to use in a Citrix environmentWho This Book Is For:
This book is for Citrix Administrators or Citrix Engineers who are currently managing Citrix XenApp in a production environment and want to learn how to troubleshoot XenApp issues in the shortest possible time. It is assumed that you have a basic understanding of XenApps components and how to implement and manage a XenApp infrastructure. iPAD Amazon Kindle, PC , Cool Reader (EPUB), Calibre (EPUB, MOBI, AZW3), Adobe Digital Editions (EPUB), FBReader (EPUB, MOBI, AZW3).

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Troubleshooting Citrix XenApp

Troubleshooting Citrix XenApp

Copyright 2015 Packt Publishing

All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written permission of the publisher, except in the case of brief quotations embedded in critical articles or reviews.

Every effort has been made in the preparation of this book to ensure the accuracy of the information presented. However, the information contained in this book is sold without warranty, either express or implied. Neither the authors, nor Packt Publishing, and its dealers and distributors will be held liable for any damages caused or alleged to be caused directly or indirectly by this book.

Packt Publishing has endeavored to provide trademark information about all of the companies and products mentioned in this book by the appropriate use of capitals. However, Packt Publishing cannot guarantee the accuracy of this information.

First published: December 2015

Production reference: 1181215

Published by Packt Publishing Ltd.

Livery Place

35 Livery Street

Birmingham B3 2PB, UK.

ISBN 978-1-78528-378-9

www.packtpub.com

Credits

Authors

Dragos Madarasan

Suraj Patil

Reviewers

Mayur Arvind Makwana

Matthew M. Spencer

Commissioning Editor

Kartikey Pandey

Acquisition Editors

Shaon Basu

Prachi Bisht

Content Development Editor

Shali Deeraj

Technical Editor

Vivek Arora

Copy Editor

Merilyn Pereira

Project Coordinator

Sanchita Mandal

Proofreader

Safis Editing

Indexer

Tejal Daruwale Soni

Graphics

Kirk D'Penha

Production Coordinator

Melwyn Dsa

Cover Work

Melwyn Dsa

About the Authors

Dragos Madarasan works as a cloud support engineer for one of the largest IT companies in the world. After previous stints as a freelance IT consultant and working for a managed services provider, he now enjoys tackling complex scenarios and using his knowledge to help clients who have taken their business to the cloud.

Dragos publishes interesting cases on his personal blog and whenever time permits, he enjoys taking part in community-led events as a technical writer and speaker.

When not in front of a laptop, Dragos enjoys running and reading books on his Kindle.

Dragos has previously worked as a technical reviewer for Microsoft SCCM High Availability and Performance Tuning and XenApp 6.5 Cookbook , Packt Publishing .

Acknowledgments

I would like to thank my family for their long-time support and trust in me. I would never have been able to grow and learn as much as I did without your gracious support all these years.

I'd like to thank my closest friends, Ovidiu P, Calin D., and Radu E., who have been true friends, are always helpful, and never ask for anything in return.

I'd like to thank my former colleagues who supported and inspired me throughout my careerTim Miltenberger, Calin Irimies, Sabin Georgescu, Mihai Breana, and everyone else I have worked with over the years.

A big thanks to the team responsible for publishing this bookmy coauthor, Suraj Patil , who I have very much enjoyed working with. I would also like to thank our technical reviewers, Sebastiaan van Kaam and Matthew Spencer, who have kindly reviewed the book and made great suggestions.

I'd also like to thank Shaon Basu, our acquisition manager, who had the idea of putting this book together, and the team behind the book, Prachi Bisht, Shali Deeraj, and Ajinkya Paranjape, who have provided continuous feedback and helped edit this book.

Last but not least, I would like to thank the entire medical staff at the Nova Vita clinic who helped me recover after my accident.

Suraj Patil is an accomplished virtualization consultant with 8 years of experience in the information technology industry. He is a specialist in designing, building, maintaining, and optimizing Citrix, Microsoft, and VMware oriented infrastructures for large enterprises and mid-sized organizations. He holds a bachelor's degree in Information Technology and has many certifications from vendors such as Microsoft, VMware, Citrix, Red Hat, and Cisco.

Suraj is a Citrix Certified ProfessionalMobility (CCP-M), VMware Certified ProfessionalData Center Virtualization (VCP5-DCV), VMware Certified ProfessionalNetwork Virtualization (VCP6-NV), Microsoft Certified Solutions Expert (MCSE)Private Cloud, and Cisco Certified Network Associate (CCNA).

Suraj currently lives in Mumbai and works for a Fortune 500 company as a Citrix consultant.

You can visit his blog at www.v12nsupport.com.

I would like to thank God for giving me the opportunity to write this book and share my knowledge with others.

I want to thank my family for the strength and the support they have always given me.

I want to thank Mr. Iqbal who gave me the opportunity to start working on the Citrix platform.

Special thanks to RK who pushed me to write and complete this book and always encouraged me to keep growing.

Finally, I would like to thank Deepti Thore, Shali Deeraj, Ajinkya Paranjape, Harshal Ved, and the entire staff at Packt Publishing for the support and patience during the writing of my first book.

Thank you all!!!

About the Reviewers

Mayur Arvind Makwana is a software IT specialist who holds a degree in computer engineering from India, and has more than 6 years of experience in the field of information technology, covering the Microsoft, Citrix, and VMware technologies. He is currently working on infrastructure operations for a Citrix (XenApp/XenDesktop) and Windows (WSUS/SCCM) project at one of the leading Fortune 500 companies. He is a huge believer in certification. His current certifications include the following:

  • Citrix Certified Administrator for Citrix XenApp 6.5 (CCA)
  • Microsoft Certified Professional (MCP)
  • Microsoft Specialist (Microsoft Server Virtualization with Windows Server Hyper-V and System Center)
  • VMware Certified Associate Data Center Virtualization (VCA-DCV)
  • ITIL (Information Technology Infrastructure Library) V3 foundation
  • ChangeBase AOK (Application Compatibility Testing and Remediation)
  • Oracle Certified Associate (OCA)

Mayur writes technical blogs and helps troubleshooting issues for infrastructure operations at the Citrix Community as a volunteer. He has attended several courses and conducted training on topics such as the following:

  • Licensing Windows Server
  • Advanced Tools and Scripting with PowerShell 3.0 Jump Start
  • Deploying Windows 8
  • Licensing Windows 8
  • Migrating from Windows XP to Windows 7
  • Networking Fundamentals
  • Introduction to Hyper-V Jump Start

He has also worked on the following books:

  • Microsoft Application Virtualization Cookbook , James Preston
  • Windows PowerShell for .NET Developers , Chendrayan Venkatesan and Sherif Talaat
  • Getting Started with PowerShell , Michael Shepard
  • Troubleshooting Citrix XenDesktop , Gurpinder Singh

I would like to thank my mom, Beena Makwana, who has always encouraged me to utilize my potential and help people by sharing my expertise and knowledge. Thanks to the Packt Publishing team for giving me this opportunity.

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