Raghu Varma Tirumalaraju - Troubleshooting NetScaler

Raghu Varma Tirumalaraju has been in the networking industry for around 10 years, with a good part of this time at Citrix working with NetScaler in various support roles. As someone who thoroughly enjoys packet analysis, he finds that NetScaler lends itself perfectly to troubleshooting if you just know where to look, and he would like to share some of the techniques he's picked up over the years.

Writing a book for the first time is a daunting experience regardless of the subject. I would like to thank the solid team at Packt PublishingRiddhi Tuljapurkar for managing to keep us moving forward with endless patience as I struggled for time on several occasions and her thorough inputs on presentation, Shaon Basu for his initial guidance and encouragement, and Mohita Vyas for ensuring that the book is at the standard it should be. I would also like to thank the reviewers especially Craig Tolley, Anton Van Pelt, Dennis Van Remortel, Travis Scotto, and Neil Spellings, whose insightful inputs have helped turn this book from its original amateurish form into something (hopefully!) much more readable.

Being given the opportunity to write a book while being employed is also a matter of trust. I would like to thank my current and previous managers, Bal Garcha and Nicholas Ibourk, for their support and for resisting the worry that working on a book could impact the quality of my work.

Finally, as I learnt, a book doesn't get written in a day. I would like to thank my wife, Fanny, for understanding my ambitions and willing to forego our countless weekends and a fair share of evenings that we could have done something else with, and our families for their support during this time.

Naval Khanna is a diligent and seasoned trainer as well as an experienced Network Security professional. He has more than 10 years of experience in the industry and is mainly focused on niche skills such as data center technologies, virtualization, cloud computing, and application delivery controller environments. He has been providing training online, as well as classroom sessions to individuals and corporates and has successfully trained more than 500 IT personnel.

He has been associated with organizations such as F5, Oracle, Citrix, Cisco, and Microsoft. He has also worked on various projects of implementation and designing large data centers. Currently, he is working with some education/training organizations Networkers Zone and Bitzone technologies (http://www.bitzonetechnologies.com/, http://www.bitzoneindia.com/, and http://networkerszone.com/).

He has most of the industry leading certifications such as CCIE.

I would like to thank my family and my brother for supporting me in taking out time for this accomplishment and my dear friends who all cooperated with their valuable inputs.

Anton van Pelt is an enterprise mobility consultant with over 10 years of Citrix experience. Anton's focus is primarily on Enterprise Mobility solutions such as Citrix XenMobile, ShareFile, and NetScaler. He has a broad knowledge in complex IT environments.

Anton is active in presenting his technical knowledge throughout the community (Citrix IRC channel, Citrix Support Forums, NetScaler KB, and so on) and as a speaker at various international conferences. He is also the co-author of Enterprise Mobility Management Smackdown , PQR and User Environment Management Smackdown , PQR.

Anton has been awarded the Citrix CTP (Citrix Technology Professional) and RSVP (RES Software Valued Professional) titles.

You can contact Anton at ape@pqr.nl, follow his Twitter handle at @AntonvanPelt, or follow his blog at https://www.antonvanpelt.com/.

Dennis van Remortel is a senior consultant at ilionx. ilionx is an ICT service provider which aims to make your organization more successful using its services and solutions.

In this position, Dennis is responsible for designing and implementing both cloud and on-premise infrastructures. Furthermore, he has 14 years' experience with Lotus Notes/Domino. He is a Certified NetScaler Administrator and has been working with NetScaler for the past 8 years.

He previously reviewed Lotus Quickr 8.5 for Domino Administration.