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Cane - Red Hat Enterprise Linux Troubleshooting Guide

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Cane Red Hat Enterprise Linux Troubleshooting Guide
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Identify, capture and resolve common issues faced by Red Hat Enterprise Linux administrators using best practices and advanced troubleshooting techniquesAbout This Book- Develop a strong understanding of the base tools available within Red Hat Enterprise Linux (RHEL) and how to utilize these tools to troubleshoot and resolve real-world issues- Gain hidden tips and techniques to help you quickly detect the reason for poor network/storage performance- Troubleshoot your RHEL to isolate problems using this example-oriented guide full of real-world solutionsWho This Book Is ForIf you have a basic knowledge of Linux from administration or consultant experience and wish to add to your Red Hat Enterprise Linux troubleshooting skills, then this book is ideal for you. The ability to navigate and use basic Linux commands is expected.What You Will Learn- Identify issues that need rapid resolution against long term root cause analysis- Discover commands for testing network connectivity such as telnet, netstat, ping, ip and curl- Spot performance issues with commands such as top, ps, free, iostat, and vmstat- Use tcpdump for traffic analysis- Repair a degraded file system and rebuild a software raid- Identify and troubleshoot hardware issues using dmesg- Troubleshoot custom applications with strace and knowledge of Linux resource limitationsIn DetailRed Hat Enterprise Linux is an operating system that allows you to modernize your infrastructure, boost efficiency through virtualization, and finally prepare your data center for an open, hybrid cloud IT architecture. It provides the stability to take on todays challenges and the flexibility to adapt to tomorrows demands.In this book, you begin with simple troubleshooting best practices and get an overview of the Linux commands used for troubleshooting. The book will cover the troubleshooting methods for web applications and services such as Apache and MySQL. Then, you will learn to identify system performance bottlenecks and troubleshoot network issues; all while learning about vital troubleshooting steps such as understanding the problem statement, establishing a hypothesis, and understanding trial, error, and documentation. Next, the book will show you how to capture and analyze network traffic, use advanced system troubleshooting tools such as strace, tcpdump & dmesg, and discover common issues with system defaults.Finally, the book will take you through a detailed root cause analysis of an unexpected reboot where you will learn to recover a downed system.Style and approachThis is an easy-to-follow guide packed with examples of real-world core Linux concepts. All the topics are presented in detail while youre performing the actual troubleshooting steps.

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Red Hat Enterprise Linux Troubleshooting Guide

Table of Contents
Red Hat Enterprise Linux Troubleshooting Guide

Red Hat Enterprise Linux Troubleshooting Guide

Copyright 2015 Packt Publishing

All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written permission of the publisher, except in the case of brief quotations embedded in critical articles or reviews.

Every effort has been made in the preparation of this book to ensure the accuracy of the information presented. However, the information contained in this book is sold without warranty, either express or implied. Neither the author, nor Packt Publishing, and its dealers and distributors will be held liable for any damages caused or alleged to be caused directly or indirectly by this book.

Packt Publishing has endeavored to provide trademark information about all of the companies and products mentioned in this book by the appropriate use of capitals. However, Packt Publishing cannot guarantee the accuracy of this information.

First published: October 2015

Production reference: 1131015

Published by Packt Publishing Ltd.

Livery Place

35 Livery Street

Birmingham B3 2PB, UK.

ISBN 978-1-78528-355-0

www.packtpub.com

Credits

Author

Benjamin Cane

Reviewers

Brian C Galura

Deepak G Kulkarni

Warren Myers

Siddhesh Poyarekar

Commissioning Editor

Nadeem Baghban

Acquisition Editor

Reshma Raman

Content Development Editor

Mamata Walkar

Technical Editor

Ryan Kochery

Copy Editors

Tani Kothari

Merilyn Pereira

Project Coordinator

Shipra Chawhan

Proofreader

Safis Editing

Indexer

Tejal Daruwale Soni

Production Coordinator

Aparna Bhagat

Cover Work

Aparna Bhagat

About the Author

Benjamin Cane has nearly 10 years of experience in Linux systems administration. His first systems administration role was in 2006. At that time, he worked for a web hosting company supporting thousands of FreeBSD and Linux systems.

Afterwards, he joined a managed services company that specialized in managing mission-critical systems. There, he worked his way to the position of a lead systems engineer, providing 24x7 support for highly critical enterprise systems that ran Red Hat Enterprise Linux.

Now, Benjamin is a systems architect. He focuses on building High and Continuous Availability environments within the financial services industry. He is also currently a Red Hat Certified Engineer and Certified Ethical Hacker.

With his experience in mission-critical environments, he has learned to identify and troubleshoot very complex issues quickly, because often these environments have a low tolerance for downtime. Being able to identify the root causes of very complex systems issues quickly is a skill that requires extensive knowledge of Linux and troubleshooting best practices.

In addition to this book, Benjamin writes about Linux systems administration and DevOps topics on his blog at http://bencane.com. He is also the project founder for Runbook (https://github.com/Runbook/runbook), an open source application designed to monitor and automatically resolve infrastructure and application issues.

About the Reviewers

Brian C Galura spent his childhood tinkering with subjects such as Java programming and Linux; his professional experience started with VoIP testing at 3Com in suburban Chicago. He then spent two years studying computer engineering at Purdue University before leaving to pursue freelance consulting in Los Angeles.

Following several years of freelancing, he developed his expertise in enterprise infrastructure and cloud computing by working for a variety of start-ups and large corporations. Later, he completed a bachelor's in IT while working at Citrix. Brian is currently working on Citrix's cloud engineering and systems architecture team in Santa Barbara, California.

Deepak G Kulkarni has around 10 years of experience in software engineering including nine years of strong experience in product development using C/C++/Java.

He has over four years of experience in JUnit, Core JAVA, Web Services, XML, Spring, Spring MVC, and Hibernate. He also has extensive software development experience using C/C++ on UNIX (HP-UX) and Sun-Solaris, shell scripting, and STL (Standard Template Library) and cross-platform development. Deepak also has over two years of experience in the Mac OS using Objective C/C++, Cocoa framework, Xcode, and MetroWorks IDE.

Deepak has a working knowledge of Perl/SNMP/TCP/IP, OS Internals, web services, XML, XSD, database (Oracle)/IPC (inter process communication)/system calls/Pro*C. He has been exposed to UML / use case diagrams / class diagrams / sequence diagrams / activity diagrams / state diagrams, IBM Rational Rose, and Design Patterns (GoF Patterns) / Design Principles. He has hands-on experience with Ant, Maven, JUnit, JProfiler, JProbe, JSON, Servlets, Python, and Ruby on Rails, as well as experience in remote service calls and client server programming.

Warren Myers has been a professional data center and cloud automation architect for over eight years, with exposure to dozens of platforms, scores of customers, and hundreds of interesting problems.

He was a reviewer on Raspberry Pi Server Essentials and wrote the freely-available e-book, Debugging and Supporting Software Systems (http://cnx.org/contents/aa87c3d5-e350-458e-a948-8cd1a9bf8e36@2.4:1/Debugging_and_Supporting_Softw).

Siddhesh Poyarekar has been a free and open source software programmer for over seven years and has worked on a variety of projects beginning with writing his own dialer program for an ISP that did not have a UI-based dialer for Linux. He spent a number of years troubleshooting problems in various domains from the Linux desktop, shell, and the kernel to the core system runtime on Linux systems, that is, the GNU C Library for which he is now a maintainer.

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