Paul Nash - Positive About Inspection

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Positive About Inspection

Positive About Inspection

Mike Tilling
and
Paul Nash

First published 2000 by Gower Publishing

Reissued 2018 by Routledge
2 Park Square, Milton Park, Abingdon, Oxon OX14 4RN
711 Third Avenue, New York, NY 10017, USA

Routledge is an imprint of the Taylor & Francis Group, an informa business

Copyright Mike Tilling and Paul Nash 2000

Mike Tilling and Paul Nash have asserted their right under the Copyright, Designs and Patents Act 1988 to be identified as the authors of this work.

All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers.

Notice:
Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe.

Publisher's Note
The publisher has gone to great lengths to ensure the quality of this reprint but points out that some imperfections in the original copies may be apparent.

Disclaimer
The publisher has made every effort to trace copyright holders and welcomes correspondence from those they have been unable to contact.

Typeset in Plantin Light

ISBN 13: 978-1-138-72526-3 (hbk)

ISBN 13: 978-1-315-19197-3 (ebk)

Contents

The material in Positive About Inspection should be read in conjunction with the publications of the Training Standards Council and the companion volume Standards-based Training and Development , also by Mike Tilling and Paul Nash (published by Gower Publishing Limited).

Guide

We would like to thank all those who have been so generous in giving their time in helping with the preparation of this manual. Any omissions or errors in the text are entirely the responsibility of the authors.

In particular we thank the following:

• From the Training Standards Council:
• David Sherlock and Helen Peggs and inspectors from the expert reading group:
• Colin Ashton
• Matthew Coffey
• Lesley Davies
• John Grimmer
• Philip Howard
• Barbara Hughes
• Jane Riddell
• Jane Robinson
• From York Business College:
• Margaret Taylor
• From City Centre Training (Northern) Ltd:
• John Weir
• Annie Weir
• Keith Tweddle
• Jackie Adams and the Business
• Admin, team
• Tanya deQuincey and all the team in Cumbria
• From York Consulting Ltd:
• Jo Cutter
• From Access Training Ltd:
• Julie Reay

Chapter 1
Introduction

The publication of Raising the Standard in 1998 established, for the first time, a rigorous framework for judging the quality of provision delivered by organisations responsible for government-funded training programmes. In addition, the framework is designed to enhance public confidence in government-funded training and promote a number of desirable outcomes, such as the achievement of national training targets and lifelong learning.

The Training Standards Council is responsible for overseeing the development and maintenance of the self-assessment and inspection framework, and acts as the guardian of the standards. The Council is an independent body and complements other organisations which have responsibility for inspecting provision in schools, colleges and higher education.

Training providers will be inspected once during each four-year cycle. The inspections will be led by a full-time inspector supported by a team of associate inspectors who will each take responsibility for one occupational area. If the number of trainees in an occupational area is large, there may be more than one associate inspector allocated. In addition, associate inspectors will be nominated to deal with each of the four generic aspects, although all inspectors will be expected to contribute to them. The lead inspector may inspect an occupational area and will do some of the generic aspects. There is no hard and fast rule specifying the role of lead inspectors, but they will inspect some aspect of provision, unless the inspection is very large.

Raising the Standard considers training under seven aspects of provision. The three for each occupational area are:

• training and assessment
• trainees' achievements
• resources.

The four generic aspects are:

• equal opportunities
• trainer support
• management of training
• quality assurance.

The inclusion of equal opportunities as a generic aspect is currently a unique feature of the Council's inspections and reflects the importance attached to it by the government. Work-based learning is viewed as the last safety net for some people and a final opportunity to acquire the skills needed to secure a job.

The detection of fraud is one aspect of the Council's work, though by far the greater proportion of inspection time is spent examining the legitimate work of reputable organisations.

Positive About Inspection is concerned with self-assessment and offers guidance on how to respond to development needs identified as part of that process. This book, in considering the process of inspection, complements, and is a companion volume to, Standards-based Training and Development. It considers the process of inspection. The two are quite clearly linked, but only those providers with government-funded training contracts will be subjected to inspection once every four years. Other providers will want to use only the self-assessment and development materials in Standards-based Training and Development.

This book approaches inspection using two distinct perspectives. The first of these is a linear account of an inspection presented through the 'journal' entries of an inspector and a trainer working in an organisation undergoing inspection. The 'Provider's commentary' and the 'Inspector's commentary' are fictionalised accounts, but based on observations made by trainers and inspectors in the course of an inspection. There is a space for you to comment on the diary entries as they unfold.

The second element is a description of ten typical encounters which may occur in the course of an inspection. Each encounter is analysed from the point of view of what the inspector wants to get out of it, and adds some typical questions which may be asked. The encounters attempt to reflect the detailed nature of the inspection process.

Chapter 2
Preparing for inspection

When asked what inspectors will be examining, one recently inspected training provider replied, 'If you do it, they'll inspect it'. The inspection process is exceptionally thorough and those providers who have been through it have been astonished by the detailed examination of every aspect of their provision. The process is, without doubt, intensive and disruptive, but also highly informative and useful. The criticisms the inspectors make may be compared to depth charges which force the submarines of strength and weakness to the surface. You may have always known they were there, but now you have to deal with them.

Inspection teams have to process a great deal of information in a short space of time. However, they are specialists in their fields: they know the subject, the systems and how to judge the quality of provision. Their presence on your premises gives you an opportunity to look with a fresh pair of eyes at what you do: you may be too close to be objective.

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