Weber - Conversational capacity : the secret to building successful teams that perform when the pressure is on

Conversational Capacity is one of those rare books that will forever change how you see yourself and the people with whom you work. Read it. Recommend it to your boss, your team, and your friends.

Jan Wilmott, Director of Leadership Development at the Royal Bank of Canada

This book provides a practical roadmap to learning the single most important skill that any leader can and should master. Conversational Capacity will change the way you lead and transform your relationshipsat work and at home.

Andy Restivo, President and CEO of Creative Channel Services, an Omnicom Group Company

Conversational Capacity shows leadership teams how to think actively and adapt quickly. Better yet, the simplicity of the book enables the reader to apply the concepts and ideas in any leadership position.

Mark Milliner, CEO of Personal Insurance at Suncorp

Craig Weber has a gift for connecting what it means to build healthy relationships with the nuts and bolts of running an organization. In Conversational Capacity he brings a refreshing combination of practical tools, personal examples, and wisdom from having worked with hundreds of leaders over the years. If you are a leader or someone interested in getting better at what you do, Conversational Capacity is a must-read.

Rob McKenna, PhD, Executive Director of the Center for Leadership
Research and Development and author of Dying to Lead

Craig Weber challenges us to think differently about the way we talk to each other. Not since the seminal work of Chris Argyris have I read a book that so well documents the promise and the peril of dialogue. Readers will learn to develop conversational competence with team members and with leaders at all levels. You will learn to become more mindful in difficult situations, appreciate the power of curiosity, and develop ways to experiment, compare, reframe, and reengage with renewed commitment. We need this book, now more than ever. Once you read it, you will want to share it as soon as possible!

Frank J. Barrett, PhD, Professor of Management and Organizational Behavior, Global Public Policy, at the Graduate School of Business and Public Policy, Naval Postgraduate School, and the author of Yes to the Mess

This book has transformed the way I lead, teach, and facilitate. Weber captures the essence of team effectiveness and provides a well-researched and -tested model that supports the other building blocks of leadership.

Dr. Tony Herrera, Direct of Partner Development at Schreiber Foods

Required reading! Improving the conversational capacity of your team and organization is invaluable. These same skills are needed to address the broader issues we face as a society. Get this book! Share it with your colleagues, friends, and family.

Chris Soderquist, President of Pontifex Consulting and author of The Strategic Forum

Craig Webers Conversational Capacity works. It works to build an internal culture that allows our organization to focus on the work at handwithout the drama, emotions, and egos that often get in the way of creating a high-functioning organization. It also works when building relationships with funders, stakeholders, and other clients, allowing our team to listen for commonalities and to find areas of true agreement.

Michele Lueck, President and CEO of the Colorado Health Institute

Those who aspire to use a conversational process to facilitate and deliver highimpact team results have come to the right place. Having worked with Craig Weber to design training programs for colleagues, I can personally attest to his brilliance in using narratives to capture our attention and emotional intelligence with evidencebased methods to build our conversational skills. With clarity, practicality, and case examples, this book will help you find the sweet spot in any conversation while ensuring a productive outcome.

Dr. Kathleen Keil, Senior Manager of Learning and Development at Pfizer Animal Health

Craig Webers Conversational Capacity reduces organizational fear through a simple, effective technique that increases trust and maximizes creativity. It will help any organization realize new levels of confidence, creativity, and success. The tools within these pages may very well be the most important keys to both change and growth in the twenty-first century.

Scott Eck, President of Leadership Masters

We often see the need for collaboration but do not have the tools and skills required to make it happen. Using Craig Webers techniques to build conversational capacity is exactly what we need in both our professional and personal lives.

Karen Minyard, PhD, Director of the Georgia Health Policy Center at the Andrew Young School of Public Policy, Georgia State University

The ideas in these pages are profound, life changing, and applicable to every area of life. My nonprofit team acquired a new set of skills that increased our capacity to tackle governance, interpersonal relationships, and the future in a dynamic and changing economy. Dont miss this opportunity to learn from a master the tools required to elevate awareness, skill, and discipline to achieve desiredand amazingresults.

Jane Soderquist, Board Chair of the Upper Valley Waldorf School

Copyright 2013 by Craig Weber. Inc. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher.

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