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Jean Greaves - Team Emotional Intelligence 2.0: The Four Essential Skills of High Performing Teams

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As organizations shift to depend more on team-based structures,the pressure to develop high-performing teams is more critical than ever. Inthe modern work environment, teams are expected to embrace change, navigatecomplexity, and collaborate well under pressure all while deliveringexceptional results and forming productive relationships.

While it is crucial to have talented, bright people within ateam, there is a dynamic that is even more essential to overall teameffectiveness. This dynamic is Team Emotional Intelligence (Team EQ). Whilemost people are familiar with emotional intelligence (EQ) when it comes toindividuals, the power of how EQ relates to the entire team has not beenwell-understood until now.

Insights from the latest research on team emotional intelligenceand TalentSmartEQs research trends from working with over 200 teams (with2000+ team members) combine to bring EQ know-how to the team level. TeamEmotional Intelligence 2.0 delivers practical strategies and showcases how anemotionally intelligent team is far more than the sum of its parts. This bookfocuses on the four key skill areas of Team EQ: Team Emotion Awareness, TeamEmotion Management, Internal Team Relationships, and External TeamRelationships, and it delivers 55 strategies and a step-by-step process forincreasing team EQ skills so team leaders and anyone whos a member of a teamcan achieve peak performance and reach their goals.

Dr. Greaves, Evan Watkins, andtheir contributing team of experts begin with a life and death story of teamfailure that illustrates how emotions can drive team decisions and lead todisaster. They share a proven approach to helping teams understand Team EQskills, build these skills into strengths, and use them to sustain positivemomentum and achieve peak performance. Strategies for remote and hybrid teamsworking virtually offer targeted approaches to bonding, communicating, toughconversations, and decision making as modern workplaces transform. Like she didwith the best-selling Emotional Intelligence 2.0 (at 2 million copies sold andcounting), Dr. Greaves and her team take complex concepts and translate theminto easy-to-understand skills that can be used immediately and developedfurther over time. As organizations increasingly rely on getting work donethrough teams, the understanding and development of team EQ skills is morerelevant and impactful than ever.

Jean Greaves: author's other books


Who wrote Team Emotional Intelligence 2.0: The Four Essential Skills of High Performing Teams? Find out the surname, the name of the author of the book and a list of all author's works by series.

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PRAISE FOR Team Emotional Intelligence 20 Increasing team emotional - photo 1

PRAISE FOR

Team Emotional Intelligence 2.0

Increasing team emotional intelligence is a must for any group that wants to realize their full potential. This brilliant book provides everything you need to take you and your team to the next level.

Dr. Travis Bradberry, Chief People Scientist at LEADx and coauthor of Emotional Intelligence 2.0

Dr. Jean Greaves and Evan Watkins show that team emotional intelligence is just as important as strategy and efficiency in making a team great. In this well-researched, highly readable book, youll learn what it looks like when team EQ is lowand what can be accomplished when team EQ is high. Buy Team Emotional Intelligence 2.0, put its action plan to use, and watch your team soar!

Ken Blanchard, coauthor of The New One Minute Manager and High Five! The Magic of Working Together

Team Emotional Intelligence 2.0 is loaded with powerful insights and practical strategies for anyone looking to build stronger emotional intelligence capabilities. The authors have charted a clear path to building awareness, creating connection, and fostering collaboration in ways that help the sum add up to more than the parts. For leaders seeking to learn more about how a group becomes a teamfrom the neuroscience behind how those relationships come together to regular practices to drive new behaviorsthis book is a must read.

Bryan Power, Chief People Officer, Nextdoor

Theres nothing like learning from an expertand thats an understatement when it comes to Jean Greaves. Team Emotional Intelligence 2.0 is packed with examples, strategies, and an action plan that show you how to harness the maximum power of your teams potential.

Elaine Beich, author of Skills for Career Success and The New Business of Consulting

In our highly interdependent world, having high team EQ is essential for getting collaborative work done and achieving great results. Individual EQ served us well in the past, but team EQ is required for performance breakthroughs in the future. Dr. Greaves insightful book gives us the roadmap on how to do it.

David Covey, CEO of SMCOVEY, LLC and coauthor of the bestseller Trap Tales: Outsmarting the 7 Hidden Obstacles to Success

Team Emotional Intelligence 2.0s simple, elegant, research-based model and strategies enable leaders to accelerate team connection, unleash innovation, and leverage the gift of people succeeding through deep, meaningful, focused relationships. Set your teams up for success: Give them this framework for insightful conversations that drive excellence and help teams and organizations achieve their desired goals.

Vicki Halsey, author of Brilliance by Design

As a film and TV producer for over 30 years, I have learned that emotional intelligence is a very important tool for leaders building cohesive and emotionally aware production teams. Team Emotional Intelligence 2.0 offers invaluable strategies to better understand how to quickly identify EQ issues and fix them. It should be essential reading for all producers, directors, and studio executives as they embark on their productions. It offers invaluable concepts and strategies for those in our field who must take diverse people and content, and then quickly build a cohesive culture and teams for short-term work periods.

Gary Foster, Film / TV Producer and co-founder of Humanity on Set

If you think youve read everything on team development, think again. These authors offer powerful and memorable tips that can help any team and any team leader at any phase.

Dr. Beverly Kaye, CEO, BevK & Company and best-selling author of Love Em or Lose Em: How to Get Good People to Stay

11526 Sorrento Valley Road Suite A-2 San Diego CA 92121 For information - photo 2

11526 Sorrento Valley Road, Suite A-2

San Diego, CA 92121

For information regarding special discounts for bulk purchases, please contact TalentSmartEQ at:

888-818-SMART (toll free, US & Canada callers) or 858-509-0582

Visit us online at www.TalentSmartEQ.com

Copyright 2021 by TalentSmart, Inc.

All rights reserved, including the right of reproduction in whole or in part in any form.

ISBN 978-0-9747193-4-4

First Printing: 2021

TalentSmartEQ, Emotional Intelligence AppraisalTeam Edition, Team Emotional Intelligence 2.0, and the TalentSmartEQ logo are trademarks of TalentSmart, Inc., San Diego, CA. All Rights Reserved.

Printed and assembled in the United States of America.

OTHER WORKS

Explore these other works about emotional intelligence by Dr. Jean Greaves and the TalentSmartEQ team:

Emotional Intelligence 2.0

Co-authored by TalentSmartEQ founders Dr. Jean Greaves and Dr. Travis Bradberry, this #1 best-selling book has one purpose: increasing your EQ.

The authors provide a step-by-step program for increasing your emotional intelligence via 66 proven strategies that target self-awareness, self-management, social awareness, and relationship management. Includes access to the Emotional Intelligence AppraisalSelf Assessment to measure your own emotional intelligence and jump-start your EQ journey.

Leadership 2.0

Co-authored by TalentSmartEQ founders Dr. Jean Greaves and Dr. Travis Bradberry, this groundbreaking book redefines leadership. Leadership 2.0 identifies the leadership skills that get results in the workplace.

Includes access to the Leadership 2.0 assessment to measure 22 critical leadership skills, including emotional intelligence.

For everyone who has ever worked on a team.

Your journeys are the inspiration for this book.

CONTRIBUTORS

Writing this book was also a team effort.The following subject matter experts made significant contributions to this book.

Susan DeLazaro, M.S.

Joshua Rosenthal, M.Sc., M.A.

David Brzozowski, B.A.

Howard Farfel, M.B.A.

Sheri Duchock, Ph.D.

Amy Miller, M.S.

CONTENTS
PEAK PERFORMANCE

A fter months of computer screens and keyboards, Alicia, her younger brother Rob, and their friend Amir could almost smell the pine-fueled mountain air of Yosemite National Park. The three climbers were driving over from San Francisco, their car filled with music, chatter, and jokes. The team of climbers was set to ascend Cathedral Peak the next day, a 10,587-foot mountain named for its granite versions of a sanctuary, turrets, pinnacles, and a spire. Free from final exams at last, they were already charged with spirited emotionscamaraderie, excitement, and anticipation. Alicia, six years older and a seasoned climber, was practically buzzing with confidence and passion, and this rubbed off on Rob and Amir, who were each less experienced than she was.

Getting out of the bay area took hours, so they stopped to treat themselves to burgers at Rush Creek Lodge. Stopping for dinner broke up the drive and made it so they wouldnt need to cook as they arrived at dusk and pitched their tents. During dinner, Alicia told stories of previous successful climbs in Yosemite.

In step with the plan this team had spent months putting together, they woke up at four in the morning and unzipped their tents only to find that Amirs pack had no food in it. As Amir had rushed to leave his apartment, hed left the bear canisters he packed sitting on the counter. Being the most inexperienced climber, he had spent quite a bit of time preparing and packing their meals. It was his main contribution to the plan. Of course, the team could go get more food, but this hitch in their plan was inconvenient and subtly changed the tone of their climb from smooth sailing to bumpier waters. A slight sense of pressure and discouragement filled in.

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