Castellino M. - The Five minute coach. Improve performance - rapidly : coaching others to high performance - in as little as five minutes.

The Five-Minute Coach is an excellent introduction to the principles and use of Clean Language. I have been coaching for many years and have known a little about Clean Language, but not enough to feel confident to use it. This book has been immediately useful to me because , but this is refreshingly the case with The Five-Minute Coach. The rest of the book expands upon the coaching skills and personal attributes of the coach that will add depth and power to the technique itself, with stories and case studies along the way to support the authors findings and thoughts. I cant wait to receive my copy of this book as I will definitely be recommending it to all those I work with to develop and enhance their coaching skills.

Clare Smale, Coach and Trainer, Inspired2learn

Quite simply the best coaching book Ive ever read.

In spite of being extremely busy with some major projects at present, I read it from cover to cover. It gives a simple exposition of the process, explaining ideas and techniques that are easy to apply and work extremely well.

I find myself using the ideas set out in this book, not only with the people in my team, but also with colleagues across the company (and with my kids at home, too). I will be recommending this book to both friends and colleagues.

Clive Bach, Assistant Vice President, Midrange manager for Apps dev and test, Bank of America Merrill Lynch

A well written and structured book. I started off thinking this isnt for me because I couldnt imagine myself a) carrying out many formal coaching sessions and b) being able use a clean approach as the temptation is to jump in with advice and words of wisdom! But I have to say, I found much in the book to be extremely useful, and I can see plenty of situations in both my business and private life where applying the approaches set out in this book in an informal way could yield much better results than more traditional methods.

I particularly like all the Five-Minute conversations which give some great examples of how the framework can be used in other situations.

Its a great piece of work and Ill certainly be obtaining a few copies once published to share with some of my colleagues.

David Sleath, Chief Executive, SEGRO

This book should be on every busy managers desk. It introduces us to a technique of coaching thats tailored for busy people who need to get results swiftly. Coaching is fundamentally a non- directive technique empowering people to make their own choices. Many managers find coaching to be an effective way of managing staff but can be put off from using it because it can take too long. With this helpful book, that problem is solved. Now managers can learn a quick and easy procedure to help them support their staff, solve problems, achieve outcomes and stimulate creativity. And you get the best of all worlds - not just a happy workforce but a more productive one.

The Five-Minute Coach is based around two central tenets delegating , so that problems end up with their rightful owners, and revolutionising thinking, so that a manager focuses on outcomes rather than the problem. Five core principles underlie The Five-Minute Coach: stick with the process; the coachee has all the answers; ownership is with the coachee; the manager drives the coaching; and the manager creates and manages the setting.

The chapters in the book are helpfully organised, using a series of structured questions. , the key chapters, lead you through the five stages of the process . To learn the coaching approach youll need to read them in order at least initially.

contain useful guidance on how to handle unexpected responses when coaching. The last chapter includes a list of resources to take your journey of discovery further.

Crucially, the book reminds us that a manager as coach is there to facilitate others to accomplish things in their own way; as opposed to the traditional sense of a manager as the leader, defining others goals, specifying their activity and making them accountable.

A very welcome addition to the library of self-help books for managers.

Gillian Phillips, Director of Editorial Legal Services,
Guardian News & Media Limited

The Five-Minute Coach sets out a technique that focuses on desired outcomes and that has relevance well beyond individual coaching. Lynne and Mariette show how a simple approach, that is fully independent of the coachs personal opinions or knowledge, can enable insights and solutions to emerge. Presented in a refreshingly clear and easily digestible format, the book contains a wealth of practical tips and case studies that guide the reader through. A useful addition to the armoury of any coach from the manager of a team of staff to the parent of teenagers.

Marian Ridley, Joint Director of Strategy,
Guys & St Thomas NHS Foundation Trust

I found The Five Minute Coach an original, simple, yet highly effective approach to achieving change at an individual level or within a group, and in diverse situations. It shows how some very small changes in the coachs language can effect a big change; it makes the power of coaching accessible to all, with clear outcome and action focussed processes and questions.

Michle Moore, Head of People Development, Elior UK

Once you have got your head around the concept of Clean Language The Five-Minute Coach is an essential approach for busy managers and internal coaches who need to make a difference fast. With a little preparation and background reading, the approach can be deployed quickly and effectively in many operational management situations. I particularly liked the way the technique focused on getting the individual to really focus on their own interference and how to unblock it without the coach getting in the way.

The Five-Minute Coach book is full of helpful advice and guidance. I particularly liked the use of case studies, exercises and simple templates to bring Five-Minute coaching to life. As a professional coach, it will certainly be a technique Ill be using personally and sharing with coaching and business colleagues alike.

Mike Corker, Global Lead for Talent and Learning & Development, Capgemini Infrastructure Services

Clean Language is a greatly under-rated technique for coaches and here its explained in a really easy and helpful way.

Anyone who is looking for an easy to remember, structured approach to improving outcomes in their work life, or as a coach, should definitely have this book on their shelf/e-reader.

Sean Finnan, General Manager, IBM Global Technology Services

The temptation to just do it yourself rather than help a team member to learn how to do something is very real for busy managers. TheFive-Minute Coach leaves you with no excuse for doing that. It takes the reader through a helpfully structured approach and offers both effective tools and really useful tips along the way.

Reading this book made me think hard about the way I manage my own staff and reappraise my approach. Its clarity about how to make a real difference through effective coaching makes it a valuable addition to any managers briefcase.

Sir Steve Bullock, Executive Mayor, London Borough of Lewisham

Although coaching is not an approach I currently use, reading The Five-Minute Coach demonstrates clearly how this style of supporting and developing people results in positive change.

Lynne and Mariettes writing quickly establishes the use of Clean Language and clear structures in an easy to follow style. In fact, I am already reflecting on the questions they use as I participate in meetings at work, whether they are with children, parents or colleagues . A refreshing and empowering read, I hope to find someone who would coach me using