Table of Contents
An utterly engaging book that offers practical advice for managers at all levels. If you want to be a better manager keep this little book handy and refer to it often.
Ranulph Fiennes, Expedition Leader and Writer
With this little black book on their desk, managers' confidence should be restored.
Major General Patrick Cordingley, Commander of the Desert Rats in the first Gulf War
Practical examples and thoughtful analysis this book is what it says on the cover: a handbook, to be kept at your side and referred to often.
Steve Maine, TMT Chief Executive
The Little Black Book for Managers is written in a delightful style which encompasses the authors' wide experience, practical approach, assertive manner, and above all their original and inspirational style. It should be required reading for aspiring or ambitious managers in every field.
Lt-Gen Sir Robin Ross KCB, OBE, former Commandant-General, Royal Marines
Bridges academic research, experience and knowledge into something that truly provides managers and leaders with useful, tangible advice, converting the complex into the simple. Brilliant.
Richard Knight OBE, Operations Director, Newcastle International Airport
I would challenge anyone who has been a manager not to have a wry smile when reading and recognising themselves in these situations.
Caroline Evans, Learning & Development Manager, Marshall Aerospace
At last! This great little no-nonsense new book fills the yawning gap that, in my opinion, has existed for decades within the management training armoury.
Malcolm Diamond MBE, Chairman, Trifast plc
Management is more art than science. This Little Black Book invites the reader to develop their own management art through observation, experience, openness and personal authenticity. Dip in here and there, or dive in for total immersion. Either way, use it again and again to hone your management performance.
Paul Burfitt, former Global CIO, AstraZeneca plc
Every senior manager at Fugro has had the benefit of training by John and his team. The core of John's message is well captured in The Little Black Book for Managers. Uncluttered and easy to follow, the material is readily accessible and effective for use by managers in their daily life.
Paul van Riel, Chairman, Fugro nv
A very worthwhile book that will benefit every management student, as well as providing straightforward and valuable advice to managers facing real challenges in their demanding roles both now and in the future.
John Steele, former Group Personnel Director, BT plc
A remarkable book about managing people and objectives. I loved it.
Sir Peter Bonfield, CBE, FREng
This is not like most management books you will have read or have on your shelves. There's at least one challenge, two interesting management stories, and three options to think about on every page. Not always comfortable seeing how often I could have done something better but a lot of gems in one concise volume.
Clive Ansell, CEO, Systems & Applications, Tribal Group plc
Like the yucca plant, this book is such a joy that I suspect it will soon be seen in every manager's office!
Geoff Burch, Writer and Conference Speaker
Smashingly insightful John, Rafael and Kevin have captured in these few pages what many of us have taken four decades to learn through experience and trial and error.
Phil Stutes, Regional Manager Americas, Fugro Survey
Whether you are just starting your managerial career, in the middle or at the top of your profession, The Little Black Book for Managers is an essential reference for all.
Stewart Davies, Managing Partner MLC50LLP
An influential and valuable work that combines management theory with practical experiences.
Ray Wood CEng, MBA, Executive Vice President
Valuable advice on how to inspire your staff and manage more successfully.
Steve Morgan OBE, Chairman, Redrow plc
Managers at all levels looking for ways to improve performance will find here a wealth of accessible nuggets drawn from practical experience across many companies and sectors.
Sir Peter Norriss, KBE, CB, AFC, former Air Force Board member, Chairman and Non-executive Director
Some intriguing and powerful ideas. Easy to recall advice and the stories it contains makes it fun to read.
Martin Hess, Vice President, HP Enterprise Services
A guide and resource for creative managers who want to achieve more.
Pieter van Oord, CEO Van Oord b.v., Dredging and Marine Contractors
2013 John Cross, Rafael Gomez and Kevin Money
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Library of Congress Cataloging-in-Publication Data
Cross, John, 1947
The little black book for managers: how to maximize your key management moments of power / John Cross, Rafael Gomez, Kevin Money.
pages cm
Includes bibliographical references and index.
ISBN 978-1-118-74423-9 (hardback) ISBN 978-1-118-74422-2 (ebk) ISBN 978-1-118-74419-2 (ebk) 1. Decision making. 2. Management. I. Gomez, Rafael, 1972 II. Money, Kevin, 1972 III. Title.
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