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Gomez Rafael Cross John Money Kevin - Little Black Book for Managers, The: How to Maximize Your Key Management Moments of Power

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Gomez Rafael Cross John Money Kevin Little Black Book for Managers, The: How to Maximize Your Key Management Moments of Power

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Table of Contents An utterly engaging book that offers practical advice for - photo 1

Table of Contents

An utterly engaging book that offers practical advice for managers at all levels. If you want to be a better manager keep this little book handy and refer to it often.

Ranulph Fiennes, Expedition Leader and Writer

With this little black book on their desk, managers' confidence should be restored.

Major General Patrick Cordingley, Commander of the Desert Rats in the first Gulf War

Practical examples and thoughtful analysis this book is what it says on the cover: a handbook, to be kept at your side and referred to often.

Steve Maine, TMT Chief Executive

The Little Black Book for Managers is written in a delightful style which encompasses the authors' wide experience, practical approach, assertive manner, and above all their original and inspirational style. It should be required reading for aspiring or ambitious managers in every field.

Lt-Gen Sir Robin Ross KCB, OBE, former Commandant-General, Royal Marines

Bridges academic research, experience and knowledge into something that truly provides managers and leaders with useful, tangible advice, converting the complex into the simple. Brilliant.

Richard Knight OBE, Operations Director, Newcastle International Airport

I would challenge anyone who has been a manager not to have a wry smile when reading and recognising themselves in these situations.

Caroline Evans, Learning & Development Manager, Marshall Aerospace

At last! This great little no-nonsense new book fills the yawning gap that, in my opinion, has existed for decades within the management training armoury.

Malcolm Diamond MBE, Chairman, Trifast plc

Management is more art than science. This Little Black Book invites the reader to develop their own management art through observation, experience, openness and personal authenticity. Dip in here and there, or dive in for total immersion. Either way, use it again and again to hone your management performance.

Paul Burfitt, former Global CIO, AstraZeneca plc

Every senior manager at Fugro has had the benefit of training by John and his team. The core of John's message is well captured in The Little Black Book for Managers. Uncluttered and easy to follow, the material is readily accessible and effective for use by managers in their daily life.

Paul van Riel, Chairman, Fugro nv

A very worthwhile book that will benefit every management student, as well as providing straightforward and valuable advice to managers facing real challenges in their demanding roles both now and in the future.

John Steele, former Group Personnel Director, BT plc

A remarkable book about managing people and objectives. I loved it.

Sir Peter Bonfield, CBE, FREng

This is not like most management books you will have read or have on your shelves. There's at least one challenge, two interesting management stories, and three options to think about on every page. Not always comfortable seeing how often I could have done something better but a lot of gems in one concise volume.

Clive Ansell, CEO, Systems & Applications, Tribal Group plc

Like the yucca plant, this book is such a joy that I suspect it will soon be seen in every manager's office!

Geoff Burch, Writer and Conference Speaker

Smashingly insightful John, Rafael and Kevin have captured in these few pages what many of us have taken four decades to learn through experience and trial and error.

Phil Stutes, Regional Manager Americas, Fugro Survey

Whether you are just starting your managerial career, in the middle or at the top of your profession, The Little Black Book for Managers is an essential reference for all.

Stewart Davies, Managing Partner MLC50LLP

An influential and valuable work that combines management theory with practical experiences.

Ray Wood CEng, MBA, Executive Vice President

Valuable advice on how to inspire your staff and manage more successfully.

Steve Morgan OBE, Chairman, Redrow plc

Managers at all levels looking for ways to improve performance will find here a wealth of accessible nuggets drawn from practical experience across many companies and sectors.

Sir Peter Norriss, KBE, CB, AFC, former Air Force Board member, Chairman and Non-executive Director

Some intriguing and powerful ideas. Easy to recall advice and the stories it contains makes it fun to read.

Martin Hess, Vice President, HP Enterprise Services

A guide and resource for creative managers who want to achieve more.

Pieter van Oord, CEO Van Oord b.v., Dredging and Marine Contractors

2013 John Cross, Rafael Gomez and Kevin Money

Moments of power is a registered trademark owned by John Cross

Registered office

John Wiley and Sons Ltd, The Atrium, Southern Gate, Chichester, West Sussex, PO19 8SQ, United Kingdom

For details of our global editorial offices, for customer services and for information about how to apply for permission to reuse the copyright material in this book please see our website at www.wiley.com.

The right of the authors to be identified as the authors of this work has been asserted in accordance with the Copyright, Designs and Patents Act 1988.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, except as permitted by the UK Copyright, Designs and Patents Act 1988, without the prior permission of the publisher.

Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com.

Designations used by companies to distinguish their products are often claimed as trademarks. All brand names and product names used in this book and on its cover are trade names, service marks, trademarks or registered trademarks of their respective owners. The publisher and the book are not associated with any product or vendor mentioned in this book. None of the companies referenced within the book have endorsed the book.

Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. It is sold on the understanding that the publisher is not engaged in rendering professional services and neither the publisher nor the author shall be liable for damages arising herefrom. If professional advice or other expert assistance is required, the services of a competent professional should be sought.

Library of Congress Cataloging-in-Publication Data

Cross, John, 1947

The little black book for managers: how to maximize your key management moments of power / John Cross, Rafael Gomez, Kevin Money.

pages cm

Includes bibliographical references and index.

ISBN 978-1-118-74423-9 (hardback) ISBN 978-1-118-74422-2 (ebk) ISBN 978-1-118-74419-2 (ebk) 1. Decision making. 2. Management. I. Gomez, Rafael, 1972 II. Money, Kevin, 1972 III. Title.

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