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Michael W. Mercer - Hire the best-- and avoid the rest

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This pragmatic guide provides a three-pronged approach that helps employees choose the most promising candidates - and eliminate hiring risks. The book shows readers how to: interview effectively using such specific tools as a job analysis checksheet; use pre-employment tests to evaluate behaviour, mental abilities, character and technical skills; make the most of references to reveal useful information about a candidate. A multitude of tips and tools enable employers to ask the right questions, interpret answers, and co-ordinate the information theyve gathered. The books testing section contains numerous test samples. Michael W. Mercer is the author of Turning Your Human Resources Department Into a Profit Center.

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title Hire the Best-- and Avoid the Rest author Mercer Michael W - photo 1

title:Hire the Best-- and Avoid the Rest
author:Mercer, Michael W.
publisher:AMACOM Books
isbn10 | asin:0814402070
print isbn13:9780814402078
ebook isbn13:9780585040509
language:English
subjectEmployee selection, Personality and occupation, Prediction of occupational success.
publication date:1993
lcc:HF5549.5.S38M47 1993eb
ddc:658.3/112
subject:Employee selection, Personality and occupation, Prediction of occupational success.
Hire The Best
...and Avoid the Rest
MICHAEL W. MERCER
amacom
American Management Association
New York Atlanta Boston Chicago Kansas City San Francisco Washington, D.C,
Brussels Toronto Mexico City
This book is available at a special discount when ordered in bulk quantities. For information, contact Special Sales Department, AMACOM, an imprint of AMA Publications, a division of American Management Association, 1601 Broadway, New York, NY 10019-7606..
This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.
Library of Congress Cataloging-in-Publication Data
Mercer, Michael W., 1950
Hire the best ... and avoid the rest / Michael W. Mercer.
p. cm.
Includes bibliographical references and index.
ISBN 0-8144-0207-0:
1. Employee selection. 2. Personality and occupation.
3. Prediction of occupational success. I. Title.
HF5549.5.S38M47 1993
658.3'112 dc20Picture 2Picture 3Picture 4Picture 593-2512
Picture 6Picture 7Picture 8Picture 9Picture 10Picture 11CIP
1993 Michael W. Mercer.
All rights reserved.
Printed in the United States of America.
This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019-7606.
Printing number
10
To the memory of my wonderful friend
Vincent J. McNamara
Page vii
Contents
Preface
ix
Acknowledgments
xv
1. Introducing How to Hire the Best... and Avoid the Rest
1
2. Interviews for Forecasting a Candidate's Success on the Job-Part I: How to Quickly Pinpoint Candidate Talents to Look for and Simplify Note Taking
11
3. Interviews for Forecasting a Candidate's Success on the JobPart II: How to Conduct Interviews and Evaluate Job Candidates
38
4. Tests for Predicting Applicants' Job SuccessPart I: Tests That Forecast Candidates' On-the-Job Behavior, Mental Abilities, and Character
67
5. Tests for Predicting Applicants' Job SuccessPart II: Technical Skills Tests, Work Simulations and Assessment Centers, and Evaluations of Executive Candidates
99
6. Reference Checks to Forecast Candidates' Performance
120
7. Profit Improvement When You Hire the Best: How to Measure Your Hiring Successes in Dollars and Cents
131
8. Summary: Your Action Plan to Hire the Bestand Avoid the Rest
143

viii
Appendixes
149
Index
155

Page ix
Preface
A captivating, though unverified, quotation goes like this:
Picture 12Picture 13
"Every single day, millions of workers are idle. Fortunately, almost all of them have jobs!"
Did you ever hire any of those people? Unfortunately, all too many managers, executives, and business owners have not only hired such unproductive and undependable people, but they often still have some on the payroll!
Profits derive from a work force composed of productive, dependable, and honest employees. You can get this kind of work force by hiring people who possess the required
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