Lynn Lively - Managing information overload

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MANAGING INFORMATION OVERLOAD

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title	:	Managing Information Overload WorkSmart Series
author	:	Lively, Lynn.
publisher	:	AMACOM Books
isbn10 | asin	:	0814478425
print isbn13	:	9780814478424
ebook isbn13	:	9780585026725
language	:	English
subject	Personal information management, Information resources management, Information technology--Management.
publication date	:	1996
lcc	:	HD69.T54L588 1996eb
ddc	:	650.1
subject	:	Personal information management, Information resources management, Information technology--Management.

The WorkSmart Series Balancing Work and Family The Basics of Business Writing Commonsense Time Management Effective Employee Orientation Essentials of Business Budgting Essentials of Total Quality Management Fundamentals of Project Management Goal Setting Great Customer Service on the Telephone How to Become a Better Negotiator How to Become a Skillful Interviewer How to Give a Terrific Presentation How to Manage Stress for Succes How to Recognize & Reward Employees How to Speak and Listen Effectively Managing Information Overload The Power of Self-Esteem Productive Performance Appraisals Resolving Conflicts on the Job The Successful New Manager Successful Team Building Working With Difficult People

MANAGING INFORMATION OVERLOAD Lynn Lively amacom AMERICAN MANAGEMENT ASSOCIATION THE WORKSMART SERIES New York Atlanta Boston Chicago Kansas City San Francisco Washington, D.C. Brussels Toronto Mexico City

This book is available at a special discount when ordered in bulk quantities. For information, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. This publication is designed to provide accurate and authoritative infor mation in regard to the subject matter covered. It is sold with the under standing that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. Library of Congress Cataloging-in-Publication Data Lively, Lynn. Managing information overload / Lynn Lively. p. cm (The WorkSmart series) ISBN 0-8144-7842-5 1. Personal information management. 2. Information resources management. 3. Information technologyManagement. I. Title. II. Series. HD69.T54L588 1996 650.1dc20 96-18552 CIP 1996 AMACOM, a division of American Management Association, New York. All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Printing number 10 9 8 7 6 5 4 3 2

Page v CONTENTS PREFACE vii PART I. MANAGING YOURSELF CHAPTER 1 Getting Organized: The Reverse Approach 3 CHAPTER 2 Solving a Puzzle: What's Important to You? 11 CHAPTER 3 Digging Out Important Information 21 CHAPTER 4 Cleaning Up Leftover Piles, Files, and Stacks 28 PART II. MANAGING INFORMATION CHAPTER 5 Channeling the Deluge of Hard Copy 45 CHAPTER 6 The Spoken Word: Organizing Invisible Information 53

Page vi CHAPTER 7 Electronic Information: Incoming Beeps, Bits, and Bytes 60 CHAPTER 8 Reducing the Glut: Hard Copy 71 CHAPTER 9 Lowering the Babble: Calls, Conversations, and Meetings 79 CHAPTER 10 Slowing Electronic Glut 88 CONGRATULATIONS AND GRADUATION CEREMONY 93

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