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Names: Deel, Bruce, author. | Grace, Sara, author.
Title: Trust first : a true story about the power of giving people second chances / Bruce Deel with Sara Grace.
Description: New York : Optimism Press, [2019] | Description based on print version record and CIP data provided by publisher; resource not viewed.
Identifiers: LCCN 2019002109 (print) | LCCN 2019004723 (ebook) | ISBN 9780525538189 (ebook) | ISBN 9780525538172 (hardcover)
Subjects: LCSH: City of Refuge (Nonprofit organization) | Poor--Services for--Georgia--Atlanta. | Church work with the poor--Georgia--Atlanta. | Community development--Georgia--Atlanta.
Classification: LCC HV99.A72 (ebook) | LCC HV99.A72 C5834 2019 (print) | DDC 362.5/57509758231--dc23
Dedicated to the memory of Rev. Cecil B. Deel, my giant of a father
A Letter from Simon Sinek
The vision is clear: to build a world in which the vast majority of people wake up every single morning inspired, feel safe at work, and return home fulfilled at the end of the day. I believe the best way to build this world is with leaders. Good leaders. Great leaders. And so, Ive devoted my professional life to help find, build, and support the leaders who are committed to leading in a way that will more likely bring that vision to life.
Unfortunately, the practice of leadership is so misunderstood. It has nothing to do with rank. It has nothing to do with authority. Those things may come with a leadership position and they may help a leader operate with greater efficiency and at greater scale, but those things do not a leader make. Leadership is not about being in charge, its about taking care of those in our charge. It is about creating an environment in which people can rise to their natural best. It is a distinctly human endeavor. None of us is an expert in leadership. The practice of leadership is a journey and we are all students. It is therefore our collective responsibility to share the lessons, tools, and ideas that are helping each of us to become the leaders we wish we had so that others may benefit. Trust First is one of those ideas.
When I first heard Bruce Deels story, I was left speechless. He has an ability to trust in a way that I have never seen before. He is willing to extend trust to people who most of society has deemed untrustworthy. Bruce and his wife let drug addicts into their home. They let prostitutes babysit his children. For any parent reading this, simply reading those words likely sends shivers down your spine. However, by learning to trusting first, Bruce has been able to help transform peoples lives in ways few could have imagined.
This was the reason I wanted to share Bruces story with as many people as possible. Though I do not expect many people to extend trust in the extreme way in which Bruce does, his story proves the transformative power of trust and how we can all do better at trusting the people in our lives.
Too many of us treat trust like a valuable asset that must be guarded. That we can give it away only after someone has proved themselves worthy. Bruce shatters that assumption. If we can all learn to take the risk to trust first, it gives those around us permission to believe in themselves and their abilities in the most remarkable way. And if people can learn to trust in themselves, they will also learn to trust others in a deeper way. The result of which helps build stronger, more powerful and, indeed, more trusting teams.
Enjoy Bruces story for what it is: remarkable. And as you read, take notes on the underlying lessons we can all learn about the transformative power of trust.
Trust first and inspire on!
Simon Sinek
CHAPTER 1
A Gentle Downward Pressure
The aberration is not the good person. It is the bad person. We are made for goodness.
ARCHBISHOP DESMOND TUTU
Twenty years ago, I showed up on a dilapidated corner of Bankhead Highway, in one of Atlantas roughest corridors, with a van full of food. I had just formed a nonprofit called City of Refuge, and this was my first attempt to go out into the community to serve people in crisis, people who for whatever reason had not found a safe, comfortable path through the wilderness of life.
Maybe youll be surprised to hear this, or maybe you wont: My first meal did not go smoothly. In fact, in the narrow window of three terrifying minutes, it made me wonder if I should go home and throw in the towel for good.
My first meal service was well underway that day, with a crowd of fifty or so people gathered for the best hot chili my wife Rhonda, a few volunteers, and I could put together. I was filling my umpteenth plastic bowl when I heard screaming. First a female voice, then a male one, in a jumbled string of obscenities. I scanned for the noise and saw a woman reach into her jacket pocket and pull out a gun.
My worries about what might go wrong that evening had been things like, What if we run out of cheese? What if we cant plate food fast enough? I hadnt once thought, What if someone pulls out a .45-caliber pistol? I was a white Christian pastor from rural Virginia who now lived in the Atlanta suburbsin other words, an interloper with no real knowledge of the streets. Nevertheless, I had shown up believing I could do some good by serving a desperate need.
People nearby immediately scattered into shadows and around corners. I then had a clear line of sight to the object of this womans fury: a rail-thin man in baggy, dirty sweatpants. His face showed hints of worn-away rouge and kohl that I wasnt sure what to make of. He was as aggressive as someone with a gun pointed in his face could possibly be, hurling insults that seemed to dare her to pull the trigger. Catcalls rang out from the shadows, excited fanfare that contrasted wildly with my own anxiety.
Over the next months, years, and eventually decades, I would come to know these two angry combatants intimately. But that day, I had no idea who they were or how they had arrived there. I didnt know if they knew each other. I didnt know whether the gun had bullets or if Gloria (a name I would learn later) had ever pulled the trigger before. I didnt know exactly why they were so angry, so volatile, so seemingly bent on destruction at just the moment when a hot meal was coming their way. I knew only that they were matching each other stare for stare, threat for threat. My breath caught in my throat as sweat beaded my brow.