Claudio Chaucca - Oracle Hospitality OPERA Property Management System (PMS) Reference Manual - Mastering Hotel Software Training Support and Java JEE AWS Amazon Cloud Development: Reference Manual HANDBOOK

In order to issue a Ballot, we must verify that the client has the "Tax Type" field as a TICKET in the Client's profile. enter the menu "Front Desk" option "In House Guests" to list all clients who are staying at the Hotel. On the In House Guest screen, select the client for whom you want to verify the Tax Type of their profile and select the radio button Profile. The Individual Profile screen shows the most important customer data. On the "More Fields" screen make sure the Tax Type field is marked with the TICKET option and select the OK option button. Upon returning to the Individual Profile screen, select the Save option button to save the changes made, then click on the Ok and Close button. Upon returning to the Individual Profile screen, select the Save option button to save the changes made, then click on the Ok and Close button.

With this we make sure that the client has the Tax Type as TICKET, which will allow us to generate the receipt of payment type Ticket. Enter the menu "Cashiering" option "Billing" to show the clients that are hosted for which it is possible to generate a proof of payment for any concept of stay, consumption or services. Previously, the Login screen will be shown to request the ATM access credentials. On the In House Guest Search screen, filter the Due Outs records, which are the records of clients pending departure, clients who are staying and consume the services that the Hotel offers to which a payment receipt must be generated. , in this case a Ballot. On the "House Guest Search" screen, select the customer record for which you want to generate the payment slip and then click on the "Select" button. , The Billing screen will be displayed. On the "Billing" screen the customer's account details are displayed. On the "Billing" screen the customer's account details are displayed.

It is important to indicate that on this screen you can have up to 8 Windows, windows that will allow us to classify the customer's accounts and generate receipts for each Window. Let's observe that Window (02) has an account of 140.80 USD that is not yet paid and that Window (03) has an account of 32.00 USD that is paid through the VISA payment method. Select Windows (02) and click on the option button "Check Out", the "Payment" screen will be displayed. In the "Payment" screen, select the option "Payment Code" to "Cash Dollars", the Currency option to USD, in the Amount field indicate the amount 140.80 and in the Reference field indicate a description of the account, then click on the option button Post with this the payment is loaded into the system and the account is closed. On the next screen PoPup indicate No, to send the receipt to the digital tax document issuer program in your Country (or Electronic Invoicing of the Central Tax Administration) This process of sending the voucher data to the central tax administration of your country, printing the voucher with the data of the voucher number, QR code.

The closing of day allows updating the business date (Business Date) to the current operation date, in addition the closing process is very important for the generation of hotel management reports. The closing of day allows updating the business date (Business Date) to the current operation date, in addition the closing process is very important for the generation of hotel management reports.

Enter the "End of Day" option menu and select the "Night Audit" menu. The "End of Day Login" form will be displayed and select the "Business Date" that we want to close. The "End of Day Routine" screen will be displayed, which will validate the conclusion of the processes that allow the proper closing of the day. Click the OK button and then click the Start button. Opera shows you the pending arrivals or reservations for Check In not yet registered, which must be registered, this also alerts us about the status of pending arrivals. To continue with the closing of the day, it is important to check in all arrivals on the date that is closing in order to continue with the process.

After assigning the Room and Rate, click on the Check In option button. If the Check In is successful, the registration must leave the check-in pending list. Continue with this process until the check in pending registration tray is left without records. During the validation of the pending Check Out records, the "Guests At Home" screen is displayed, for which the corresponding Check Out must be generated before continuing with the closing process.