Malay A. Upadhyay
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Dedicated to
Those who would prefer to prepare for
the future, than wait for it to happen
About the Author
Malay A. Upadhyay is a Customer Journey executive, certified in Machine Learning. Over the course of his role heading the function at a N. American AI SaaS firm in Toronto, Malay trained 150+ N. American managers on the basics of AI and its successful adoption, held executive thought leadership sessions for CEOs and CHROs on AI strategy & IT modernization roadmaps, and worked as the primary liaison to realize AI value on unique customer datasets. It was here that he learnt the growing need for greater knowledge and awareness of how to use AI both responsibly and successfully.
Malay was also one of 25 individuals chosen globally to envision the industrial future for the Marzotto Group, Italy, on its 175th anniversary. He holds an MBA, M.Sc. and B.E., with experiences across India, UAE, Italy and Canada.
A Duke of Edinburgh awardee, Malay has been driving the subject of responsible AI management as an advisor, author, online instructor and member of the European AI Alliance that informed the HLEG on the European Commissions AI policy. At other times, he remains a Fly that loves to travel and blog with Mrs. Fly.
About the Reviewer
Henry Bol AI expert with domain knowledge in E-commerce and Online Marketing.
I feel very fortunate to have been active in Internet Business since the early days (1997): pioneering, learning by doing. In 2007, I started as an independent ecommerce expert: both as an ad interim professional to improve online marketing & sales or as a project manager for supervising internet projects. I am grateful of having had the opportunity to work at quite a few different and renowned companies.
Another important step is in 2017 (these seem to be every 10 years): seeing the big impact and magic of Artificial Intelligence, I started intensively studying AI. I covered the full range: from modelling to business models, from coding to ethics.
AI is bringing new dimensions to business and technology.
Bridging those worlds is the challenge.
Contact details:
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- https://www.linkedin.com/in/henrybol/
What Some Students Have To Say
I took up this course just because of my personal interest but now I feel that it has helped me explore new options and opportunities. I feel that it is a really good, helpful and interesting course for people who are curious to increase their knowledge of AI.
This is a very useful AI course. Unlike several AI courses out there that are tech-heavy or more about coding, this course helps managers and leaders understand AI in an easier way. By the end of this course, I felt more confident about my knowledge of AI, how to understand or use it and how to successfully implement it in my company.
Very informative and example based learning. The quizzes and examples help you retain useful information.
An awesome course explaining complex concepts of AI in simple terms. Really helpful for any management students who want to get a good understanding of AI in the business world.
Acknowledgement
First and foremost, I would like to thank my parents, who had allowed a younger me to temporarily put aside my career as a trained engineer and marketer to pursue one as an author. This book, like others that came before it, is a result of that authorial first step that few parents would risk. I cant thank you enough.
A Thank You must also go out to my wife, Pooja, for supporting every project I undertake, especially since they invariably demand the time that would otherwise be reserved for her.
I would also like to thank the team at BPB Publications, my publisher, for driving this book with inspiring process detail and receptivity, from an obscure Word document to your hands. And Henry Bol, whose feedback has lent this cake, its icing. Its been a pleasure.
Developing a thorough understanding in a field as little understood as AI requires a climate that can nurture knowledge-sharing and experience-gaining. For that, credit goes to my colleagues, our clients, and my instructors who have revealed the different facets and sensitivities of AI journeys along the way.
And of course, no task is ever accomplished without His/Her grace, whether we consider it bestowed upon us by an omnipresent entity or an elevated fragment of ourselves.
Thank you, Sai Baba.
Preface
Welcome to this journey on how to use and manage Artificial Intelligence.