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Spencer Rascoff - Zillow Talk: The New Rules of Real Estate

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How do you spot an area poised for gentrification? Is spring or winter the best time to put your house on the market? Will a house on Swamp Road sell for less than one on Gingerbread Lane? The fact is that the rules of real estate have changed drastically over the past five years. To understand real estate in our fast-paced, technology-driven world, we need to toss out all of the outdated truisms and embrace todays brand new information. But how?
Enter Zillow, the nations #1 real estate website and mobile app. Thanks to its treasure trove of proprietary data and army of statisticians and data scientists, led by chief economist Stan Humphries, Zillow has been able to spot the trends and truths of todays housing market while acknowledging that a home is more than an economic asset. In ZILLOW TALK, Humphries and CEO Spencer Rascoff explain the science behind where and how we live now and reveal practical, data-driven insights about buying, selling, renting and financing real estate. Read this book to find out why:
-Its better to remodel your bathroom than your kitchen
-Putting the word cute in your listing could cost you thousands of dollars
-You shouldnt buy the worst house in the best neighborhood
-You should never list your house for $444,000
-You shouldnt list your house for sale before March Madness or after the Masters
Densely packed with entertaining anecdotes and invaluable how-to advice, ZILLOW TALK is poised to be the real estate almanac for the next generation.

Spencer Rascoff: author's other books


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In accordance with the US Copyright Act of 1976 the scanning uploading and - photo 1

In accordance with the U.S. Copyright Act of 1976, the scanning, uploading, and electronic sharing of any part of this book without the permission of the publisher constitute unlawful piracy and theft of the authors intellectual property. If you would like to use material from the book (other than for review purposes), prior written permission must be obtained by contacting the publisher at permissions@hbgusa.com. Thank you for your support of the authors rights.

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This publication is designed to provide competent and reliable information regarding the subject matter covered. However, it is sold with the understanding that the author and publisher are not engaged in rendering real estate or other professional advice. Laws and practices often vary from state to state and if real estate or other expert assistance is required, the services of a professional should be sought. The author and publisher specifically disclaim any liability that is incurred from the use or application of the contents of this book.

Copyright 2015 by Zillow, Inc.

Cover design by Zillow, Inc.

Cover copyright 2015 by Hachette Book Group, Inc.

All rights reserved. In accordance with the U.S. Copyright Act of 1976, the scanning, uploading, and electronic sharing of any part of this book without the permission of the publisher constitute unlawful piracy and theft of the authors intellectual property. If you would like to use material from the book (other than for review purposes), prior written permission must be obtained by contacting the publisher at permissions@hbgusa.com. Thank you for your support of the authors rights.

Photo research and editing by Laura Wyss, Elizabeth Seramur, and Amy Hikida, Wyssphoto, Inc.

Grand Central Publishing

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First ebook edition: January 2015

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The publisher is not responsible for websites (or their content) that are not owned by the publisher.

ISBN 978-1-4555-7476-6

E3

To my wife, Nanci, for loving me even as I Zillow-talked her ear off all these years, and to my late brother Justin, whom I miss every day.

SMR

To my parents, who taught me to be curious and to my wife, who has been game to go where curiosity took me.

SBH

To all the Zillowites, who have built such an amazing product that a book had to be written about it.

SMR & SBH

it might be better to rent than to buy

you shouldnt buy the worst house in the best neighborhood

its better to remodel your bathroom than your kitchen

you shouldnt list your house for sale before March Madness or after the Masters

Starbucks is making some housing markets as frothy as their lattes

putting the word cute in your listing could cost you thousands of dollars

you should never list your house for $444,000

Exterior of the Bradys home from the TV show The Brady Bunch ABCPhotofest - photo 2

Exterior of the Bradys home from the TV show The Brady Bunch (ABC/Photofest)

THERE ONCE WAS A MAN FROM BENIN

In 1990, when I (Stan) was a Peace Corps volunteer in Benin, an Ohio-sized nation in Sub-Saharan Africa, my housing accommodations were not exactly what you would call luxurious. For a while, I lived in what was essentially a construction site. The house I stayed in had a roof and parts of walls but it clearly was a work in progress. Every time Mr. Sana, the owner, had a few extra dollars, he would buy another batch of bricks and build a little more. By the time I left Benin, the house was mostly finished. The walls literally had gone up around me.

At first, I wondered why Mr. Sana hadnt waited until he could afford enough bricks to build the whole thing at once. But as I got to know more about West African culture, his reasoning finally dawned on me. Like many people in West Africa, Mr. Sana didnt like his cash lying around. Thats because, in this society of close-knit families and tribes, people arent shy about asking for loans and gifts, and local custom makes it very difficult to say no. If Mr. Sana had put his money into a savings account, his family and friends likely would have depleted it. It was safer to convert his cash into bricks and start building, even if he didnt initially have the funds to complete the house.

Homes are certainly an important economic asset but theyre also a highly personal one. Mr. Sana taught me that. Real estate has an emotional dimension that other investments like stocks or mutual funds do not. When youre buying or selling equities, youre guided by financial sensibility, plain and simple. But when youre buying or selling a home, other considerations come into play, like family situations, emotional attachments, and even cultural expectations. Mr. Sanas half-finished walls are the perfect illustration of how unique personal circumstances often shape real estate decisions. And thats equally true in rural Benin and in suburban Seattle.

In 2001, my wife and I moved from Charlottesville, Virginia, to Washington state with our two kids. Since we didnt know the Seattle area very well, the right thing to do would have been to rent for a while and familiarize ourselves with the surrounding neighborhoods before making the commitment to buy. But we had just moved across the country and it was more important for us to have a home of our ownany homethan to have a perfectly located one. Objectively, it wasnt the smartest move, but for our family, at that moment in time, buying a home right away was definitely the way to go.

We looked at almost forty houses in three days. Coming from Virginia, we found Seattle home prices a bit of a shock. At the time, the average home in Seattle was worth $220,000. In Charlottesville, it was just over $150,000.

I remember one house we saw in our price range that didnt even have a front dooryou had to enter through the garage. Id spent years thinking about how cool it would be to take my parents on a tour of my first home. But the thought of showing them a house with no front door, taking them in through the garage, and then telling them the place had cost much more than the home prices they or I were used to just didnt seem right.

So we found another housethis time with a front door. After two years, we sold it at a profit and bought a new one. We were living in that second house in 2008 when the economy tanked and the real estate market plummeted. With home prices crashing around us, I started thinking about how to minimize our own losses. Like Mr. Sana, wed converted our money into bricks, and I wanted to protect our investment.

From my perspective as an economist, it seemed like the best move was to sell our house before things got any worse, rent until the market bottomed out, and then purchase our next home at a rock-bottom price. But my wife reminded me that, while selling, renting, and buying again might make good financial sense, it was a pretty terrible idea for our family. By then we had three kids, and uprooting them twice simply wasnt worth it. In our case, the downside of moving far outweighed any potential financial benefits of my scheme to sell, rent, and then buy low. Even during a time of dire economic circumstances, our house was still more than just a financial asset. It was our home.

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