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Charles G. Koch - Good Profit: How Creating Value for Others Built One of the Worlds Most Successful Companies

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THE REVOLUTIONARY MANAGEMENT SYSTEM BEHIND ONE OF THE MOST SUCCESSFUL COMPANIES OF OUR TIME
In 1961, Charles Koch joined his fathers Wichita-based company, then valued at $21 million. Six years later, he was named chairman of the board and CEO of Koch Industries, Inc. Today, Koch Industries estimated worth is $100 billion -- making it one of the largest private companies in the world. Koch exceeds the S&P 500s five-decade growth by 27-fold and plans to double its value on average every six years.
What exactly does this company do and why is it so remarkably profitable? Kochs name may not be on your stain-resistant carpet, stretch denim jeans, the connectors in your smart phone, or your babys ultra-absorbent diapers but it makes them all. And Kochs Market-Based Management system is what drives these innovations and many more.
Based on five decades of interdisciplinary studies, experimental discovery, and practical implementation across Koch businesses worldwide, the core objective of MBM is to generate good profit. Good profit results from products and services that customers vote for freely with their dollars, products that improve peoples lives. It results from a culture where employees are empowered to act entrepreneurially to discover customers preferences and the best ways to satisfy them. Good profit is what follows when long-term value is created for customers, employees, shareholders, and society.
Here, drawing on revealing, honest, and previously untold stories from his nearly six decades in business, Koch walks the reader through the five dimensions of MBM to show how to apply its framework to generate more good profit in any business, industry, or organization of any size. Readers will learn how to:
Craft a vision for how to thrive in spite of increasingly rapid disruption
Select and retain a workforce possessing both virtue and talent
Create an environment of knowledge sharing that prizes respectful challenges from everyone at every level
Award employees with ownership and decision rights based on their proven contributions, not job title
Motivate all employees to maximize their contributions by structuring incentives so compensation is limited only by the value they create
A must-read for any leader, entrepreneur, or student, as well as anyone who wants a more civil, fair, and prosperous society, Good Profit is destined to rank as one of the greatest management books of all time.

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Contents
Copyright 2015 by Koch Industries Inc MARKET-BASED MANAGEMENT is a registered - photo 1
Copyright 2015 by Koch Industries Inc MARKET-BASED MANAGEMENT is a registered - photo 2Copyright 2015 by Koch Industries Inc MARKET-BASED MANAGEMENT is a registered - photo 3

Copyright 2015 by Koch Industries, Inc.

MARKET-BASED MANAGEMENT is a registered trademark of Koch Industries, Inc., in the United States and may be registered in other jurisdictions.

All rights reserved.

Published in the United States by Crown Business, an imprint of the Crown Publishing Group, a division of Penguin Random House LLC, New York. www.crownpublishing.com

CROWN BUSINESS is a trademark and CROWN and the Rising Sun colophon are registered trademarks of Penguin Random House LLC.

Library of Congress Cataloging-in-Publication Data is available upon request.

ISBN9781101904138

eBook ISBN9781101904145

Cover design by Jess Morphew

v4.1

a

I dedicate this book to Liz, my wife of forty-three years. If I had searched the world over I could not have found a better mateloving, supportive, smart, insightful, courageous, and a constant source of joy.

Contents

CHAPTER 1: The Glorious Feeling of Accomplishment
Life Lessons from My Father

CHAPTER 2: Koch After Fred
Building with Stones That Fit

CHAPTER 3: Queens, Factory Girls, and Schumpeter
The Incredible (Sometimes Terrifying) Benefits of Creative Destruction

CHAPTER 4: Overcoming Bureaucracy and Stagnation
Economic Concepts to Set You Free

CHAPTER 5: Learning from Adversity
Kochs Major Failures in Applying MBM

CHAPTER 6: Vision
Guide to an Unknown Future

CHAPTER 7: Virtue and Talents
Values First

CHAPTER 8: Knowledge Processes
Using Information to Produce Results

CHAPTER 9: Decision Rights
Property Rights Inside the Organization

CHAPTER 10: Incentives
Motivating the Right Behavior

CHAPTER 11: Spontaneous Order in Action
Four Case Studies in Market-Based Management

CHAPTER 12: Conclusion
The Real Bottom Line 243

PART I
INTRODUCTION
A Win-Win Philosophy

The possibility of men living together in peace and to their mutual advantage, without having to agree on common concrete aims, and bound only by abstract rules of conduct, was perhaps the greatest discovery mankind ever made.

F. A. H AYEK

P eace and mutual advantage: These are essential requirements for civil society and, on an individual level, for successyours and mine. Together with those abstract rules of conduct so admired by Nobel Prizewinning economist Friedrich Hayek, they mirror the goal of my business management framework: that everyone knows the right thing to do and is motivated to do itwithout explicit directions or overly detailed rules.

As CEO of Koch Industries, Inc., I am proud to work with principled people who help themselves by helping others improve their lives. I am dedicated to pursuing only a certain kind of profitwhat we call good profit.

By good profit, I dont mean high margins or high return on capital, or lots of profit by just any means. What I consider to be good profit comes from Principled Entrepreneurshipcreating superior value for our customers while consuming fewer resources and always acting lawfully and with integrity. Good profit comes from making a contribution in societynot from corporate welfare or other ways of taking advantage of people.

The most value for customers is created by the scenario described by Hayek on the previous page. One that maximizes the freedom of the employees bound only by abstract rules of conduct. This is how we strive to manage Koch Industries.

In the early 1990s when Koch Industries introduced its management framework, Market-Based Management, to our metal fabrication plant near Bergamo, Italy, its union leaders responded with concern: This might work in the United States, but its not going to work in Italy. Here, managers think. Workers work. Youre asking us to do the managers job. Yet that mentality undermines success, general well-being, and the development and fulfillment of the individual.

We prefer to look at business through a win-win mind-set, which was the guiding philosophy behind the MBM framework we began to develop in the mid-1960s. This framework has enabled Koch to grow tremendously; indeed, it was essential to turning a company valued at $21 million in 1961 into one valued at $100 billion in 2014. (This $100 billion figure is derived from Forbess estimate of my brother Davids net worth and my net worth.)

As shown on the next page, an investment of $1,000 in our company in 1960 would have a book value of $5 million today (assuming reinvestment of distributions)a return 27 times higher than what a similar investment in the S&P 500 would have achieved.

It is worth noting that our rapid growth in value has continued even as we have grown into a large organization with more than 100,000 employees. Such results are uncommon among large companies. In 1917, for example, Forbes produced its first list of the hundred largest companies in the United States. Ninety-six years later, only thirteen of those companies were still in existence and independent, and only seven remained among the hundred largest in the country. Despite all their assets and capabilities, the vast majority of the nations largest companies could not keep pace.

What is Kochs secret I believe it is Market-Based Management our unique - photo 4What is Kochs secret I believe it is Market-Based Management our unique - photo 5

What is Kochs secret? I believe it is Market-Based Management, our unique business management framework, which has allowed us to more than keep pace through half a century of dramatic change.

In the decades since we began to develop this framework, energy prices have risen and fallen in repeated cycles, global competition has intensified, the geopolitical map of the world has been redrawn, the volume of regulation and litigation has soared, new technologies have transformed industries and businesses, and the pace of innovation has accelerated, but MBM has enabled us to deal with it allall the while earning good profits: good because they are driven by a voluntary, mutually beneficial relationship with customers. We dont lobby the government to mandate or subsidize what were selling. That creates bad profit. Instead, we earn profit by creating valuefor customers, society, our partners, and every employee who contributes. That is good profit.

Going forward, Kochs vision is to double profits on average every six years by applying Market-Based Management, which is outlined and detailed in this books chapters.

Like most, I am interested in the well-being of not only my family and myself, but others as well. Clearly my family and I have benefited from the success of Koch Industries. But so have the more than 100,000 people Koch employs around the world in over sixty countries, including China, Mexico, India, Japan, Canada, the UK, Germany, Singapore, Brazil, and Malaysiaas well as all the people who have affordable access to countless valuable products and services because of Kochs efforts and discoveries.

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