Edward C. Andler - The Complete Reference Checking Handbook: Smart, Fast, Legal Ways to Check Out Job Applicants

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The Complete Reference Checking Handbook Smart, Fast, Legal Ways to Check Out Job Applicants EDWARD C. ANDLER AMACON American Management Association New York Atlanta Boston Chicago Kansas City San Francisco Washington, D.C. Brussels Mexico City Tokyo Toronto

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title	:	The Complete Reference Checking Handbook : Smart, Fast, Legal Ways to Check Out Job Applicants
author	:	Andler, Edward C.
publisher	:	AMACOM Books
isbn10 | asin	:	0814404057
print isbn13	:	9780814404058
ebook isbn13	:	9780585023670
language	:	English
subject	Employee screening--United States, Employee selection--United States, Employment references--United States.
publication date	:	1998
lcc	:	HF5549.5.E429A5eb
ddc	:	658.3/112
subject	:	Employee screening--United States, Employee selection--United States, Employment references--United States.

Page iv This book is available at a special discount when ordered in bulk quantities. For information, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. Library of Congress Cataloging-in-Publication Data Andler, Edward C. The complete reference checking handbook: smart, fast, legal ways to check out job applicants / Edward C. Andler. p. cm. Includes index. ISBN 0-8144-0405-7 1. Employee screeningUnited States. 2. Employee selection United States. 3. Employment referencesUnited States. I. Title. HF5549.5.E429A53 1998 658.3'112dc2197-32352 CIP 1998 Edward C. Andler. All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Printing number 10 9 8 7 6 5 4 3 2 1

Page v To all the good people who are being hurt because their former employers won't say anything nice about them.

Page vii Contents Introduction 1 Turnover Is a Major Problem 2 There Has to Be a Better Way 3 Where the Author Comes From 5 Why a New Book on Hiring? 6 Seven Fallacies of Reference Checking 6 Part I: Dishonesty-A Major Business and Social Problem 9 1 It's a Whole New World Out There 11 Surveying the Problem 11 Our Changing Society 12 The Ostrich Reaction to Dishonesty 13 Stretching the Truth Too Far 15 The Bottom Line on Hiring Today 16 2 When the Candidate Has the Advantage 18 Career Counseling and Outplacement 18 Rsum-Preparation Services 20 Job-Hunting Books, Tapes, and Computer Programs 21 Search Firms and Employment Agencies 22 Appearances May Be Misleading 23 The Truth About Salaries 26 3 It's Time to Regain Control 28 Lying About Degrees 28 Career History 34

Page viii The "X" Factor 34 Pre-Employment Considerations 37 The Honesty/Competency Scale 39

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