Dick Grote - Discipline Without Punishment: The Proven Strategy That Turns Problem Employees into Superior Performers (1995)

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DISCIPLINE WITHOUT PUNISHMENT

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title	:	Discipline Without Punishment
author	:	Grote, Richard C.
publisher	:	AMACOM Books
isbn10 | asin	:	0814402763
print isbn13	:	9780814402764
ebook isbn13	:	9780585023878
language	:	English
subject	Labor discipline.
publication date	:	1995
lcc	:	HF5549.5.L3G76 1995eb
ddc	:	658.3/14
subject	:	Labor discipline.

DISCIPLINE WITHOUT PUNISHMENT Dick Grote amacon American Management Association New York Atlanta Boston Chicago Kansas City San Francisco Washington, D.C. Brussels Mexico City Tokyo Toronto

This book is available at a special discount when ordered in bulk quantities. For information, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. This publication is designed to provide accurate and authoritative in- formation in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. Library of Congress Cataloging-in-Publication Data Grote, Richard C. Discipline without punishment / Dick Grote. p. cm. Includes bibliographical references and index. ISBN 0-8144-0276-3 1. Labor discipline. I. Title. HF5549.5.L3G761995 658.3'14dc2094-48647 CIP 1995 Richard Charles Grote All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Printing number 10 9

To Jacqueline

In the following pages I offer nothing more than simple facts, plain arguments and common sense; and have no other preliminaries to settle with the reader, other than that he will divest himself of prejudice and prepossession, and suffer his reason and his feelings to determine for themselves; that he will put on, or rather that he will not put off, the true character of a man, and generously enlarge his views beyond the present day. Thomas Paine, Common Sense

Page ix Contents Acknowledgments xi Introduction 1 1 The Birth of Discipline Without Punishment 11 Part One: Building Superior Performance 35 2 Recognizing Good Performance 37 3 Solving People Problems 57 Part Two: Coaching 71 4 Preparing for a Coaching Session 73 5 Conducting the Coaching Discussion 95 Part Three: Discipline Without Punishment 127 6 The Mechanics of Discipline Without Punishment 129 7 Decision Making Leave 153 8 Discharge 180 9 The Administration of the Discipline System 192 10 Creating a Discipline Without Punishment System 206 Index 239 About the Author

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