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OECD - Going Digital: Shaping Policies, Improving Lives

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OECD Going Digital: Shaping Policies, Improving Lives
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Going Digital Shaping Policies Improving Lives Please cite this publication - photo 1
Going Digital: Shaping Policies, Improving Lives
Please cite this publication as:
OECD (2019), Going Digital: Shaping Policies, Improving Lives , OECD Publishing, Paris.
https://doi.org/10.1787/9789264312012-en
Metadata Legal and Rights ISBN 978-92-64-31200-5 print - - photo 2
Metadata, Legal and Rights
ISBN: 978-92-64-31200-5 (print) - 978-92-64-31201-2 (pdf) - 978-92-64-31203-6 (HTML) - 978-92-64-31202-9 (epub)
DOI: https://doi.org/10.1787/9789264312012-en
This report was declassified by the OECD Committee on Digital Economy Policy (CDEP), the lead Committee of the OECD Going Digital project, on 7 January 2019 by written procedure and prepared for publication by the OECD Secretariat.
This document, as well as any data and any map included herein, are without prejudice to the status of or sovereignty over any territory, to the delimitation of international frontiers and boundaries and to the name of any territory, city or area.
The statistical data for Israel are supplied by and under the responsibility of the relevant Israeli authorities. The use of such data by the OECD is without prejudice to the status of the Golan Heights, East Jerusalem and Israeli settlements in the West Bank under the terms of international law.
Photo credits: Cover Sylvain Fraccola and Christoph Schmid.
Corrigenda to OECD publications may be found on line at: www.oecd.org/about/publishing/corrigenda.htm .
OECD 2019
You can copy, download or print OECD content for your own use, and you can include excerpts from OECD publications, databases and multimedia products in your own documents, presentations, blogs, websites and teaching materials, provided that suitable acknowledgement of OECD as source and copyright owner is given. All requests for public or commercial use and translation rights should be submitted to .
Foreword

Economies, governments and societies across the globe are going digital. Although already underway for nearly half a century, the pace of change has quickened, as digital technologies develop rapidly and combine in novel and innovative ways, pushing digital transformation in new and often unpredictable directions. At the same time, the further deployment of communications infrastructure, the proliferation of digital technologies such as smart phones that allow ubiquitous computing, and the generation of huge volumes of data of all kinds, are turning data into an important, strategic asset. Digital technologies and large-scale data flows fundamentally change how people live and work, interact with one another, participate in the economy, and engage with the government.

Many now compare digital transformation with earlier industrial transformations propelled by general-purpose technologies like steam or electricity. Whether it is the Second Machine Age, the Third Wave, Industrie 4.0 or Society 5.0, significant shifts are underway. Digital transformation affects all countries across the globe, and the importance of digital technologies is underscored in the United Nations Sustainable Development Goals, where access to information and communication technologies and universal and affordable access to the Internet is one of the key targets to transform our world.

The ongoing digital transformation of the economy and society holds many promises to spur innovation, generate efficiencies, and improve services, and in doing so boost productivity growth. Digital technologies also make it easier for people to participate in economic and social activities. Yet such benefits come with new challenges as digital transformation changes the nature and structure of organisations, markets and communities, and raises concerns around jobs and skills, privacy and security, as well as notions of equity and inclusion.

Realising the opportunities and addressing the challenges is not automatic and may require policy action to make digital transformation work for growth and well-being. There is currently a window of opportunity for individuals, governments and all stakeholders to shape a digital future that makes the most of the immense opportunities that digital transformation holds to improve peoples lives, while ensuring that no one is left behind.

This report brings together what we know about how policy can help as well as areas and issues we need to better understand to ensure that digital transformation benefits all by increasing growth and improving well-being. It reflects the work undertaken in the OECDs Going Digital project over 2017-18 as well as other relevant OECD work on digital transformation. It aims to increase an understanding of the drivers of digital transformation, and offers a whole-of-economy and society perspective on key digital trends, impacts, and issues that require co-ordinated policy action. It also sets out an ambitious future digital agenda for the OECD and beyond.

Acknowledgements

This report presents key insights and policy messages from the OECD Going Digital project, which was carried out over 2017-18 under the leadership of the OECD Committee on Digital Economy Policy, chaired by Wonki Min (Korea). The OECD Going Digital project is led by the OECD Directorate for Science, Technology and Innovation, under the leadership and guidance of Andrew Wyckoff, Director; Dirk Pilat, Deputy Director; and Anne Carblanc, Head of the Digital Economy Policy Division. Molly Lesher served as the Project Co-ordinator of the first phase (2017-18) of the project.

This report was co-ordinated and drafted by Molly Lesher, David Gierten and Angela Attrey. It draws on contributions from the OECD Secretariat from nine OECD Directorates, including the Directorate for Science, Technology and Innovation (Brigitte Acoca, Matej Bajgar, Laurent Bernat, Frdric Bourassa, Sarah Box, Sara Calligaris, Flavio Calvino, Franois Chantret, Agns Cimper, Alessandra Colecchia, Chiara Criscuolo, Gallia Daor, Timothy DeStefano, Michael Donohue, Alexia Gonzalez-Fanfalone, Dominique Guellec, Peter Horvt, Nick Johnstone, Daniel Ker, Elif Kksal-Oudot, Anna-Sophie Liebender, Christopher Lomax, Luca Marcolin, Pierre Montagnier, Alistair Nolan, Sam Paltridge, Caroline Paunov, Karine Perset, Lorrayne Porciuncula, Carthage Smith, Vincenzo Spiezia, Christian Reimsbach-Kounatze, Elettra Ronchi, Mariagrazia Squicciarini, Jonathan Timmis, Kila Walser, Colin Webb, Verena Weber and Jeremy West); the Centre for Tax Policy and Administration (Andrew Auerbach, David Bradbury, Julien Jarrige, Giorgia Maffini, Caroline Malcolm and Anna Milanez); the Statistics and Data Directorate (Nadim Ahmad, Fabienne Fortanier, John Mitchell, Fabrice Murtin, Jennifer Ribarsky, Paul Schreyer, Vincent Siegerink, Peter van de Ven and Jorrit Zwijnenburg); the Economics Department (Peter Gal, Giuseppe Nicoletti, St phane Sorbe and Christina Timiliotis); the Directorate for Education and Skills (Stphanie Jamet, Deborah Roseveare and St phan Vincent-Lancrin); the Directorate for Employment, Labour and Social Affairs (Stijn Broecke and Paolo Falco); the Directorate for Financial and Enterprise Affairs (Sean Ennis, Stephen Lumpkin, Mathilde Mesnard, Flore-Anne Messy and Gert Wehinger); the Directorate for Public Governance (Jack Radisch, Jacob Arturo Rivera Prez, Barbara Ubaldi and Jo o Vasconcelos); and the Trade and Agriculture Directorate (Rachel Bae, Francesca Casalini, Gwendolen Deboe, Janos Ferencz, Javier L pez Gonz lez, Marie-Agnes Jouanjean, Julia Nielson and Hildegunn Kyvik Nords). Other OECD Directorates and bodies that were actively involved in the OECD Going Digital project include the Environment Directorate (Shardul Agrawala, Elisabetta Cornago and Tobias Udsholt); the International Energy Agency (Jan Bartos, Simon Bennett, Laura Cozzi, George Kamiya, Luis Munuera and Dave Turk); the Centre for Entrepreneurship, SMEs, Regions and Cities (Marco Bianchini and Lucia Cusmano); the Foresight Unit of the Office of the Secretary-General (Duncan Cass-Beggs, Joshua Polchar and Julia Staudt); and the International Transport Forum (Tom Voege).

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