OECD - The Innovation System of the Public Service of Brazil
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OECD (2019), The Innovation System of the Public Service of Brazil: An Exploration of its Past, Present and Future Journey , OECD Public Governance Reviews, OECD Publishing, Paris, https://doi.org/10.1787/a1b203de-en .
Innovation is, and always has been, a defining part of the public sector. The public sector needs it to fulfil its obligations to government, to citizens and to service users. As the world evolves faster and faster, the operating context and the needs of citizens are also in flux, making innovation ever more relevant and essential.
Until now, the tendency of the public sector has been to rely upon innovation as a by-product of other processes, rather than to focus specifically upon it. This is no longer tenable. The public sector needs innovation to be a deliberate, continual, consistent and reliable resource, rather than an ad hoc, reactive, opportunistic or serendipitous process. Such a shift demands a systemic approach to public sector innovation.
The OECDs Observatory of Public Sector Innovation (OPSI) has collaborated with a number of governmental actors to explore what a systemic approach to innovation might involve for the Public Service of Brazil. While Brazil has a long history of public sector innovation, there is a clear need for greater innovation to address areas such as rising inequality, combatting corruption, fiscal constraints and enhancing trust in government.
The Government and the Public Service of Brazil have undertaken a range of initiatives to support, encourage or facilitate public sector innovation. These include innovation awards, networks, events, labs, training, leadership development, new legislation and the increased use of new methods and approaches. However, much of this innovation activity is driven by specific contextual factors rather than an underlying systemic approach that factors in collective needs and goals. Innovation is too often reactive rather than deliberate.
This report provides a framework for a systemic approach to public sector innovation, by:
examining the historical innovation journey of the Public Service of Brazil
investigating the lived experience of innovation
identifying what a systemic approach would involve and how existing activity compares
exploring how the existing system dynamics may play out in different scenarios
discussing key areas of opportunity for developing a more systemic approach.
Given that the innovation system will continually evolve as Brazil evolves, the report does not provide a set of recommendations, but instead outlines some key issues to help navigate the ongoing journey, no matter where it leads.
This report was conducted in parallel with, and complements, the companion report Innovation skills and leadership in Brazils public sector . Together these works will help Brazil develop a stronger, more deliberate approach to leadership and innovation.
This study was prepared by the Observatory of Public Sector Innovation (OPSI) in the Public Sector Reform Division of the Public Governance Directorate of the OECD, under the leadership of Marcos Bonturi. OPSI collects and analyses examples and shared experiences of public sector innovation to provide practical advice to countries on how to strengthen their ability to use innovation to achieve the common good.
Alex Roberts, Innovation Specialist, developed the report under the co-ordination of Marco Daglio, Acting Head of Division. The study involved contributions from Jamie Berryhill, Kvin Kok Heang, Kevin Richman, Piret Tnurist, Daniel Tostado and Supriya Trivedi. Daniel Acquah, Evidence Informed Policy Making, Reform of the Public Sector, Daniel Gerson and Cristina Mendes, Public Employment and Management, Budgeting and Public Expenditure Division, also contributed to the study. Alessandra Fontana provided additional support with background research. Special thanks go to Liv Gaunt for editorial assistance.
National peers, Victoria Carlan, then Lead for Impact Measurement, Impact and Innovation Unit, Privy Council Office, from Canada, and Pierre Schoonraad, Centre for Public Service Innovation, from South Africa, provided important insights that helped to shape the study and identify the most promising areas of intervention.
The study was informed by the inputs, reflections and contributions of numerous Brazilian stakeholders, obtained through interviews, discussions, workshops and correspondence.
This study was only possible because of the commitment and support of the Ministry of Economy (Ministrio da Economia), the National School of Public Administration (Escola Nacional de Administrao Pblica, ENAP), the Federal Court of Accounts (Tribunal de Contas da Unio, TCU) and the Federal Justice Council. Special thanks go to Guilherme Alberto Almeida de Almeida (Director of Innovation and Public Management at the National School of Public Administration) and Joelson Vellozo Junior (Director of User Experience at the National Secretary of Digital Government) for their time, insights and explanations of all things Brazil. Additional thanks go to Luanna Sant Anna-Roncaratti (General Co-ordinator of User Experience at the National Secretary of Digital Government) and Manuel Ruas Pereira Coelho Bonduki (Innovation Project Manager at GNova) for their assistance with the project.
Governments must innovate if they are to be effective. In a world of change, a government that stands still will soon be overtaken by events and shifting citizen expectations. This is as true for the Government of Brazil as it is for the government of any other country.
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