OECD - Delivering Better Policies Through Behavioural Insights

This report is the product of a joint effort across the Organisation for Economic Co-operation and Development (OECD), bringing together contributions from the OECD Directorates for Environment (ENV), Financial and Enterprise Affairs (DAF), Public Governance (GOV), and Science, Technology and Innovation (STI). This report and the work underlying the analysis would not have been possible without the support of the OECD Central Priority Fund managed by the Office of the Secretary-General.

The overall report was prepared by Francesca Papa, James Drummond and Jun Nakagawa with co-ordination and input from Filippo Cavassini and Anna Pietikainen. Work underlying the report was led by Filippo Cavassini and Faisal Naru and received the encouragement and support of Marcos Bonturi, Director, Irne Hors, Deputy Director, and Nick Malyshev, Head of the Regulatory Policy Division, Public Governance Directorate. Peer review comments to the overall report were provided by Martin Forst and Alessandro Bellantoni, Head and Deputy Head of the Governance Reviews and Partnership Division, and Edwin Lau, Head of the Budgeting and Public Expenditures Division, Public Governance Directorate. Input and comments on the overall report were provided by Walid Oueslati (ENV), Chris Pike (DAF) and Michael Donohue (STI). Eleonore Morena edited the report and Jennifer Stein co-ordinated the editorial process, with editorial support provided by Andrea Uhrhammer and Meral Gedik.

Each chapter was prepared and reviewed by dedicated teams whose work the Secretariat would like to acknowledge:

• Chapter 2: Real-time information and consumer decisions on energy consumption was prepared by Dr Nicholas Rivers, University of Ottawa, with input and support from Elisabetta Cornago, Alexandros Dimitropoulos and Walid Oueslati, Environment and Economy Integration Division, ENV. The work underlying the chapter was discussed in the OECD Environmental Policy Committee in February 2018.

• Chapter 3: Protecting digital consumers was prepared by Richard Bates, with input and support from Anna Barker and Michael Donohue, Division for Digital Economy Policy, STI. The work underlying the chapter was discussed in the OECD Committee on Consumer Policy in November 2018.

• Chapter 4: Cartel deterrence and the labour market for managers was prepared by Dr Ricardo Gonalves, Catlica Porto Business School, Dr Miguel A. Fonseca, University of Exeter Business School, Dr Joana Pinho, Catlica Porto Business School, and Dr Giovanni Tabacco, Swansea University, with input and support from Sean Ennis and Chris Pike, Competition Division, DAF. The work underlying the chapter was circulated in the OECD Competition Committee in December 2018.

• Chapter 5: Fostering a safety culture in the energy sector was prepared by Mary MacLennan, behavioural science consultant and former member of the Impact and Innovation Unit, Canada, supported by Dr Tom Reader, London School of Economics, and Dr Morgan Tear, Research Fellow, London School of Economics and BehaviourWorks Australia at Monash University, with input and support from Filippo Cavassini, Shelly Hsieh and Anna Pietikainen, GOV. Comments were provided on the country analysis by Claudine Bradley, Melissa Mathieson and Peter Watson, National Energy Board (NEB), Canada; Ann McGarry and Ashleigh Shaheen, the Commission for Regulation of Utilities (CRU), Ireland; Daniela Martnez Ramrez, Patricia Angelica Quiles Martinez and Fernanda Garcia Rodriguez, Agency for Safety, Energy and Environment ( Agencia de Seguridad, Energa y Ambiente , ASEA), Mexico; and Qais Al Zakwani, Authority for Electricity Regulation (AER), Oman. The work underlying the chapter was discussed in the OECD Network of Economic Regulators in November 2018.