OECD - Behavioural Insights and Organisations

The overall report was prepared by James Drummond and Anna Pietikainen, under the direction and support of Marcos Bonturi, Director, and Nick Malyshev, Head of the Regulatory Policy Division, Public Governance Directorate. The work underlying the report was originally begun by Filippo Cavassini and Faisal Naru, with contributions from Shelly Hsieh. Jennifer Stein edited and prepared the report for publication, and editorial support was provided by Andrea Uhrhammer.

The Secretariat worked with a team of behavioural scientists who designed the experiments and drafted various chapters and sections (see below). An academic panel of Dr. John Beshears, Harvard University, Dr. Tom Reader, London School of Economics, and Dr. Severine Trouassaert. London School of Economics and Oxford University also provided support and feedback throughout the project.

The Secretariat is grateful for comments provided by a number of colleagues from participating countries and would like to acknowledge their contributions. Thanks are extended to Claudine Bradley, Melissa Mathieson, and Natasha Scott, Canada Energy Regulator (CER), and Christine Siminowski, Natural Resources Canada, Canada; Ann McGarry and Ashleigh Shaheen, Commission for the Regulation of Utilities (CRU), Ireland; Adriana Lpez Alba Gmez and Daniel Ernesto Benet Sanchez, Agency for Safety, Energy and Environment (Agencia de Seguridad, Energa y Ambiente, ASEA), Mexico; and Ibrahim Al Harti and Qais Al Zakwani, Authority for Electricity Regulation (AER), Oman.

The report was peer-reviewed internally at the Public Governance Directorate by Janos Bertok, Acting Director, and Jack Radisch, Senior Policy Analyst, Risk Management, Governance Reviews and Partnerships Division. Thanks are also extended to Filippo Cavassini and Francesca Papa, Economics Directorate, and Faisal Naru and Jun Nakagawa, Executive Directorate, for their comments on the final draft of the report.

The Secretariat would like to acknowledge the contributors to each chapter of this report:

• Overall experimental design was created and implemented by Mary MacLennan, behavioural science consultant and former member of the Impact and Innovation Unit, Canada, supported by Dr Morgan Tear, Research Fellow, London School of Economics and BehaviourWorks Australia at Monash University and Dr Tom Reader, London School of Economics, with input and support from Faisal Naru and Filippo Cavassini. Phase 2 experimental design was created and implemented by Daniel Shephard, PhD Candidate, Colombia University and former member of the Social and Behavioural Sciences Team, United States, building on the initial experimental design and in co-ordination with Mary MacLennan, with inputs and support from Faisal Naru and Filippo Cavassini.

• Chapter 1 (overview) was written by James Drummond and Daniel Shephard, with inputs from Anna Pietikainen, Mary MacLennan and Morgan Tear. A preliminary version was shared with project partners in November 2019, and with NER delegates in February 2020.

• Chapter 2 (theoretical background) was written by Lori Foster, Professor of Psychology, North Carolina State University, Head of Behavioural Science, Pymetrics, and former member of the White House Social and Behavioural Team, in support of the EC-OECD Seminar Series on Designing Better Economic Development Policies for Regions and Cities, Seminar on Behavioural Insights and Organisational Behaviour (10 May 2017), and funded by the European Commission Directorate-General for Regional and Urban Policy (DG REGIO). An abridged version of this chapter was included in the 2018 OECD publication Rethinking Regional Development Policy-making .