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UPGRADING
AND
REPAIRING PCs
22nd Edition
Scott M. Mueller
800 East 96th Street,
Indianapolis, Indiana 46240 USA
Upgrading and Repairing PCs, 22nd Edition
Copyright 2015 by Pearson Education, Inc.
All rights reserved. No part of this book shall be reproduced, stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without written permission from the publisher. No patent liability is assumed with respect to the use of the information contained herein. Although every precaution has been taken in the preparation of this book, the publisher and author assume no responsibility for errors or omissions. Nor is any liability assumed for damages resulting from the use of the information contained herein.
ISBN-13: 978-0-7897-5610-7
ISBN-10: 0-7897-5610-2
Library of Congress Control Number: 2015938404
Printed in the United States of America
First Printing: June 2015
Editor-in-Chief
Greg Wiegand
Executive Editor
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Indexer
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Proofreader
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Technical Editor
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Editorial Assistant
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Compositor
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Contents at a Glance
Contents
Accessing the Online Media Included with this Book
Dont forget about the free bonus content available online! Youll find a cache of helpful material to go along with this book, including 2 hours of video, newly recorded for the 22nd edition. Youll also find complete PDF copies of the 19th and 20th editions, as well as many pages of valuable reference material that is particularly useful for those maintaining legacy equipment.
Register this eBook to unlock the companion files that are included in the Print edition DVD. Follow the steps below:
Go to quepublishng.com/register and log in or create a new account.
Enter the ISBN: 9780134057743
Enter the following code when prompted: URPCSDVD22E
Click on the Access Bonus Content link in the Registered Products section of your account page, to be taken to the page where your content is available.
The video files will play in your browser. Click the links to the 19th and 20th edition PDFs, and other materials to view them, or right-click and choose to save the file to your computer.
About the Authors
Scott Mueller is the president of Mueller Technical Research (MTR), an international research and corporate training firm. Since 1982, MTR has produced the industrys most in-depth, accurate, and effective seminars, books, articles, videos, and FAQs covering PC hardware and data recovery. MTR maintains a client list that includes Fortune 500 companies, U.S. and foreign governments, major software and hardware corporations, as well as PC enthusiasts and entrepreneurs. Scotts seminars have been presented to several thousands of PC support professionals throughout the world.
Scott personally teaches seminars nationwide covering all aspects of PC hardware (including troubleshooting, maintenance, repair, and upgrade), A+ Certification, and data recovery/forensics. He has a knack for making technical topics not only understandable, but entertaining; his classes are never boring! If you have ten or more people to train, Scott can design and present a custom seminar for your organization.
Although he has taught classes virtually nonstop since 1982, Scott is best known as the author of the longest-running, most popular, and most comprehensive PC hardware book in the world, Upgrading and Repairing PCs, which has become the core of an entire series of books, including Upgrading and Repairing PCs, Upgrading and Repairing Laptops, and Upgrading and Repairing Windows.
Scotts premiere work, Upgrading and Repairing PCs, has sold more than two million copies, making it by far the most popular and longest-running PC hardware book on the market today. Scott has been featured in Forbes magazine and has written several articles for PC World magazine, Maximum PC magazine, the Scott Mueller Forum, various computer and automotive newsletters, and the Upgrading and Repairing PCs website.
Contact MTR directly if you have a unique book, article, or video project in mind or if you want Scott to conduct a custom PC troubleshooting, repair, maintenance, upgrade, or data-recovery seminar tailored for your organization:
Mueller Technical Research
Web: www.muellertech.com
Email:
Forum: www.forum.scottmueller.com
Scott has a forum exclusively for his readers at www.forum.scottmueller.com. Anybody can view the forum, but posting is available only to registered members.