Colette Van Laar - Increasing a sense of community in the military: the role of personnel support programs

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title	:	Increasing a Sense of Community in the Military : The Role of Personnel Support Programs
author	:	Van Laar, Colette.
publisher	:	RAND
isbn10 | asin	:	0833027476
print isbn13	:	9780833027474
ebook isbn13	:	9780585235059
language	:	English
subject	United States--Armed Forces--Social services.
publication date	:	1999
lcc	:	UH755.V35 1999eb
ddc	:	355.1/0973
subject	:	United States--Armed Forces--Social services.

Page i The researched described in this report was sponsored by the Office of the Secretary of Defense (OSD). The research was conducted in RAND's National Defense Research Institute, a federally funded research and development center supported by the OSD, the Joint Staff, the unified commands, and the defense agencies, Contract DASW01-95-0059. Library of Congress Cataloging-in-Publication Data Van Laar, Colette. Increasing a sense of community in the military : the role of personnel support programs / Colette Van Laar. p. cm. "Prepared for the Office of the Secretary of Defense by RAND's National Defense Research Institute." "MR-1071-OSD." Includes bibliographical references (p. ). ISBN 0-8330-2747-6 1. United StatesArmed ForcesSocial services. I. Title. UH755.V35 1999 355.1'0973-dc21 99-23520 CIP RAND is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RANDis a registered trademark. RAND's publications do not necessarily reflect the opinions or policies of its research sponsors. Copyright 1999 RAND All rights reserved. No part of this book may be reproduced in any form by any electronic or mechanical means (including photocopying, recording, or information storage and retrieval) without permission in writing from RAND. Published 1999 by RAND 1700 Main Street, P.O. Box 2138, Santa Monica, CA 90407-2138 1333 H St., N.W., Washington, D.C. 20005-4707 RAND URL: http://www.rand.org/ To order RAND documents or to obtain additional information, contact Distribution Services: Telephone: (310) 451-7002; Fax: (310) 451-6915; Internet: order@rand.org

Page ii National Defense Research Institute Increasing a Sense of Community in the Military The Role of Personnel Support Programs Colette Van Laar Prepared for the Office of the Secretary of Defense RAND Approved for public release; distribution unlimited

Page iii Preface In addition to organizational issues, the military is concerned with individual and family welfare. To meet the needs of military members and their families, the Department of Defense has created a number of personnel support programs. Such programs help maintain a high quality of life within the military. One important aspect of quality of life is a sense of community. The social science literature has shown that a sense of community is positively associated with a number of important organizational outcomes, such as commitment, performance, retention, and readiness. This report reviews nine insights from the social science literature that can be used to strengthen a sense of community within an organization. Suggestions are provided on how personnel support programs can implement these principles. This report is part of a longer-term study of quality-of-life issues in the military. It is intended for military and civilian policymakers and decisionmakers with an interest in how quality of life bears on retention and readiness. The study is assessing the mix and scope of military support programs and will recommend policies to enhance the effectiveness of support programs. The work was sponsored by the Deputy Assistant Secretary of Defense for Personnel Support, Families, and Education. This research was conducted in the Forces and Resources Policy Center, which is part of RAND's National Defense Research Institute, a federally funded research and development center sponsored by the Office of the Secretary of Defense, the Joint Staff, the unified commands, and the defense agencies.

Page v Contents Preface iii Figures ix Summary xi Acknowledgments xvii Chapter One Introduction 1 Extra Pressures on Military Personnel Compared to Civilians 1 Overview 2 Chapter Two What is Sense of Community? 5 Chapter Three The Importance of Sense of Community 9 Is There a Problem with the Sense of Community in the Military? 12 How Does a Sense of Community Lead to Increases in Commitment, Performance, Retention, and Readiness? 14

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