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Jarvis - Public parts: how sharing in the digital age improves the way we work and live

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A visionary and optimistic thinker examines the tension between privacy and publicness that is transforming how we form communities, create identities, do business, and live our lives. Thanks to the internet, we now livemore and morein public. More than 750 million people (and half of all Americans) use Facebook, where we share a billion times a day. The collective voice of Twitter echoes instantly 100 million times daily, from Tahrir Square to the Mall of America, on subjects that range from democratic reform to unfolding natural disasters to celebrity gossip. New tools let us share our photos, videos, purchases, knowledge, friendships, locations, and lives. Yet change brings fear, and many peoplenostalgic for a more homogeneous mass culture and provoked by well-meaning advocates for privacydespair that the internet and how we share there is making us dumber, crasser, distracted, and vulnerable to threats of all kinds. But not Jeff Jarvis. In this shibboleth-destroying book, Public Parts argues persuasively and personally that the internet and our new sense of publicness are, in fact, doing the opposite. Jarvis travels back in time to show the amazing parallels of fear and resistance that met the advent of other innovations such as the camera and the printing press. The internet, he argues, will change business, society, and life as profoundly as Gutenbergs invention, shifting power from old institutions to us all. Based on extensive interviews, Public Parts introduces us to the men and women building a new industry based on sharing. Some of them have become household namesFacebooks Mark Zuckerberg, Googles Eric Schmidt, and Twitters Evan Williams. Others may soon be recognized as the industrialists, philosophers, and designers of our future. Jarvis explores the promising ways in which the internet and publicness allow us to collaborate, think, wayshow we manufacture and market, buy and sell, organize and govern, teach and learn. He also examines the necessity as well as the limits of privacy in an effort to understand and thus protect it. This new and open era has already profoundly disrupted economies, industries, laws, ethics, childhood, and many other facets of our daily lives. But the change has just begun. The shape of the future is not assured. The amazing new tools of publicness can be used to good ends and bad. The choicesand the responsibilitieslie with us. Jarvis makes an urgent case that the future of the internetwhat one technologist calls the eighth continentrequires as much protection as the physical space we share, the air we breathe, and the rights we afford one another. It is a space of the public, for the public, and by the public. It needs protection and respect from all of us. As Secretary of State Hillary Clinton said in the wake of the uprisings in the Middle East, If people around the world are going to come together every day online and have a safe and productive experience, we need a shared vision to guide us. Jeff Jarvis has that vision and will be that guide.;Cover; Title Page; Copyright; Dedication; Introduction: The Ages of Publicness; The Prophet of Publicness: Mark Zuckerberg; Public Choices; Private Germans; The German Paradox; My Public Parts; My Private Parts; The Benefits of Publicness; Publicness . . .; Builds Relationships; Disarms Strangers; Enables Collaboration; Unleashes the Wisdom (and Generosity) of the Crowd; Defuses the Myth of Perfection; Neutralizes Stigmas; Grants Immortality . . . or at Least Credit; Organizes Us; Protects Us; A History of the Private and the Public; Fiendish kodakers; Technology Fears

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Also by Jeff Jarvis

What Would Google Do?

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Simon & Schuster
1230 Avenue of the Americas
New York, NY 10020
www.SimonandSchuster.com

Copyright 2011 by Jeff Jarvis

All rights reserved, including the right to reproduce this book or portions thereof in any form whatsoever. For information address Simon & Schuster Subsidiary Rights Department, 1230 Avenue of the Americas, New York, NY 10020.

First Simon & Schuster hardcover edition September 2011

Simon & Schuster and colophon are registered trademarks of Simon & Schuster, Inc.

The Simon & Schuster Speakers Bureau can bring authors to your live event.

Manufactured in the United States of America

10 9 8 7 6 5 4 3 2 1

Library of Congress Cataloging-in-Publication data is available.

ISBN 978-1-4516-3600-0
ISBN 978-1-4516-3637-6 (ebook)

For my wife, Tammy, my children, Jake and Julia, my parents, Joan and Darrell, and my sister, Cindy

and for Howard Stern, who inspires the title and the public life

Contents

Facebook, my son, Jake, told me, was my favorite part of high school. I dont think I had a favorite part of high school. Jakes Class of 2010 was the first to use Facebook after it expanded past colleges in 2005. It extended their school life around the clock. In my youth, that would have been a formula for the infinite loop of hell. My adolescent years were dominated by hormonal high drama, a desert of irony, and social awkwardness I dare not recall or I will cringe into a small ballall alleviated by some good friends and a few great teachers. But for Jake, Facebook allowed him to build and maintain relationships with more friends more of the time. For the Facebook Class of 2010, school became a more social experience, a good experience. As far as Im concerned, thats a miracle.

Facebooks founder, Mark Zuckerberg, is Jakes role modelhis hero, even. Jake is in college, studying computer science and entrepreneurship. While still in high school, he used his skills to write Facebook apps, turning one of them into a business he sold. Zuckerberg left college to combine those disciplines and create one of the two great corporations setting the course for our next age. I wrote about the other company in my last book, What Would Google Do? Just as Google built an industry around search, Facebook is at the core of its own new industry, built on sharing. It is enabling and exploiting our explosive desire to connect with one another. And it is causing us to askas individuals and as societieswhat should be private and what should be public and why. This book is not a sequel to the last; it is not What Would Facebook Do? It is a study of our emerging age of publicness. Here, I will examine the profound change that is overtaking us, presenting us with questions, fearsand opportunities. I will focus on the opportunities.

If my teen years were socially stunted, Im making up for it in middle age. I have Jake to thank for much of that. He is the webmaster of my blog and my secret weapon in understanding the social age. He schooled me in the norms and values of Facebook society. Hes the one who made me pay attention to Twitter, which has made writing this book at once hardercausing constant distraction with the siren call of the conversation that never endsbut also easier, as I always have researchers and editors at the ready. At this moment, Im at my laptop, trying to catalogue the benefits of publicness. As a reflex, I turn to Twitter and ask people there what new and valued relationships theyve made because they are open and public. In moments, answers flow. @john_blanton says he found his wife via chat. Lesbian comic and speaker @heathr says, coming out brought me integrity, less fear, and more energy. An old friend, @terryheaton, says, It helps avoid a lot of losers when dating. @flmparatta found a job. @ginatrapani created a career. @everywheretrip says he has met people all over the world because I let people know where I am on Twitter, Facebook, and blog. @akstanwyck says that on her last trip to nyc I made a point of meeting in person 3 folks with whom Id bonded on twitter. In multiple tweets, @alexis_rueal says that she found most of my friends from high school, some from college and discovered that people I might not have liked 15 years ago have become wonderful friends & I cherish them all now. @sivavaidthe author of The Googlization of Everything and a frequent though friendly sparring partner of mine in panels and postsresponds to my question about forming valued relationships, tweeting, how about you and me?

Because I am public, I have made new friends and reconnected with old ones. I have received work and made moneyincluding this book and the last. I have tested ideas, spread those ideas, and gotten credit (and blame). Ill echo @dustbury, who answered my question on Twitter by saying, The best part about being public is that I cant BS anymore: too many are in a position to call me on it. Makes life easier. Ditto @jmheggen: Being public led to my mantra of honesty. I am who I am all the time because, being public, lies have thin shadows. Politicians and corporations could learn from that tweet. @clindhartsen says he used Twitter and publicness to confess what he eats and weighs; that plus self-determination has lost me 65 lbs. Not to be outdone, I have written about my malfunctioning penismore on that later, Im sure youll be glad to knowand received invaluable advice in return from fellow prostate cancer patients. Being public helps me get information and make decisions. I have learned that the more we share, the more we benefit from what others share. I am a public man. My life is this open book.

Privacy advocates say I should be wary. They say I shouldnt open up so much. These privacy advocates swarm in the media every time a new online service entices us to share something about ourselves. They say we should fear the companies and technologies that use the bait of free content and services, improved social lives, personalization, and increased relevance to get us to open up. They fret about governmentand theyre right to, for government has the means to learn much about citizens and the power to use that knowledge against them. Privacy advocates worry for our young people, who they fear are saying too much. Bad things could happen, they warn. But then, bad things always could.

Search Google News for privacy advocates, and in just one day youll find no end of them quoted by media as an often-anonymous tribe of chronic worriers: Privacy advocates howled. Privacy advocates cry foul. Privacy advocates are no doubt sharpening their arrows this morning. Facebook angers privacy advocates. E-retail law rankles

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