Daugherty Paul R. - Human + machine: reimagining work in the age of AI

Human + Machine is a richly detailed guidebook that leaders need to capture the opportunities of AI and the fourth industrial revolution. If we heed Daugherty and Wilsons call to action on reimagining how we work and preparing people for fusion skills, we can ensure a brighter future for all of us.

KLAUS SCHWAB , founder and Executive Chairman, World Economic Forum; author, The Fourth Industrial Revolution

In the postInformation Age, every sector of the global economy is driven by technology, the source of disruption and new wealth everywhere. For those wishing to participate, youll need a copy of Human + Machine.

MARK ANDERSON , founder and CEO, Strategic News Service

In Human + Machine, Daugherty and Wilson brilliantly illuminate with real-world examples how companies across every industry are reconceptualizing their businesses and organizations for the age of AI. This is just the beginning of the greatest business transformation in history, with humans and machines working together in ways never before imaginable. As the authors point out, we must invest in training millions of people for the jobs of tomorrow and establish guardrails to ensure that as AI evolves, the benefits accrue to all of humanity. Human + Machine is a roadmap to the futureread it if youre serious about understanding the impact of AI and how it is driving growth.

MARC BENIOFF , Chairman and CEO, Salesforce

Human + Machine is a well-written and well-researched book that addresses the missing middle of AI: how humans and machines can collaborate so as to augmentnot replacehuman skills. From the manufacturing floor to the back office to the individual, Paul and James offer wonderfully approachable and actionable insight into the changing nature of work.

GRADY BOOCH , Chief Scientist for Software Engineering, IBM Research; IBM Fellow

Human + Machine shines new light on our burning need to reinvent nearly everything about the way we work. Daugherty and Wilson have hands-on experience leading these changes, giving this book an exceptional level of credibility and insight. Have your whole team read it before your competitors do!

ERIK BRYNJOLFSSON , Director, MIT Initiative on the Digital Economy; coauthor, The Second Machine Age and Machine, Platform, Crowd

A must-read for business managers who know AI should be a big part of their job but find the topic intimidating and confusing.

MISSY CUMMINGS , professor, Pratt School of Engineering; Director, Humans and Autonomy Laboratory, Duke University

We are in an era of digital Darwinism, where technologies are evolving faster than businesses can adapt. Daugherty and Wilsons approaches, the missing middle and MELDS, provide the formula to help you rethink your opportunities, your processes, and your outcomeswith the goal of capturing exponential improvements in record time.

CHETAN DUBE , CEO, IPsoft

In Human + Machine, Daugherty and Wilson give a blueprint for a future in which AI augments our humanity. Packed with examples, instruction, and inspiration, the book is a practical guide to understanding AIwhat it means in our lives and how we can make the most of it.

ARIANNA HUFFINGTON , founder and CEO, Thrive Global

Daugherty and Wilson answer the fundamental question, how do we help our workforce transition into the age of AI? Without question, Human + Machine is the handbook you need to move forward.

HENNING KAGERMANN , President, acatech (German Academy of Science and Engineering); former Chairman and CEO, SAP

The AI revolution has started, so dont fall behind. Read Human + Machine cover to coverand gain the ability to use exponential intelligence and velocity to define and optimize your impact on the world over the coming decade.

DAVID KENNY , Senior Vice President, IBM Watson and IBM Cloud

Human + Machine creates the framework for forward-thinking leaders to develop opportunities within their operating system that optimize both human and machine intelligence; a deeply thought-provoking analysis of how to introduce AI to enhance internal operations and develop a technology-enabled, long-term growth strategy.

AARON LEVIE , CEO, Box

AI offers great promise to benefit people and society but also presents new challenges and risks. In Human + Machine, Daugherty and Wilson have published a crucial perspective on the future of work, illuminating the human-machine relationship in a way that will help us all better understand, discuss, and shape our AI future.

TERAH LYONS , Founding Executive Director, the Partnership on AI; former advisor, White House Office of Science and Technology Policy

Those of us not trained as technologists must be curious, ongoing learnersthen we must apply our learning to job creation in an AI world. Human + Machine shows how jobs and tasks can be rethought and redesigned such that people and machines achieve more effective, efficient outcomes together. The books practical and valuable examples bring the future to life.

DOUG MCMILLON , President and CEO, Walmart

Human + Machine should be assigned reading for anyone struggling with what AI means for their business. It charts a clear path of transformation with human creativity at its heart.

VIVIENNE MING , cofounder and Managing Partner, Socos

Daugherty and Wilson advance the conversation we need to have about the future of computer and human collaboration with concrete tools such as their missing middle hypothesis and research-based organizational principles. With grounded skill and enthusiasm, the authors have delivered a roadmap that welcomes us to a productive future.

SATYA NADELLA , CEO, Microsoft

As we prepare for a future where entire industries will be disrupted by machine learning and artificial intelligence, it is imperative to understand how these new technologies work and what impact they can havepositive or negativeon our world. Machine learning and artificial intelligence will impact our world just as profoundly as the invention of the personal computer, the internet, or the smartphone. Human + Machine provides a great introduction to prepare for the future. No businessperson can afford to ignore these trends.

HADI PARTOVI , founder and CEO, Code.org

Daugherty and Wilson provide the insights and actions every organization must take to transform themselves into a thriving digital company.

BILL RUH , Senior Vice President and Chief Digital Officer, GE; CEO, GE Digital

There is no doubt that AI is transforming business. In Human + Machine we are provided a sense of how, where, and most important, what to do about it. The books sample of 1,500 practitioners provides insights that go way beyond individual anecdotal applications. A must-read for todays manager!

LEN SCHLESINGER , Baker Foundation Professor, Harvard Business School; former Vice Chairman and Chief Operating Officer, Limited Brands (now L Brands)

In their insightful book, Human + Machine, Daugherty and Wilson paint a picture of humans and machines not as adversaries but as partners. They offer a framework for thinking about the unprecedented implications of this burgeoning relationship and a practical guide to thriving in an era where humans and machines work side by side in service to humanitys advancement.

DOV SEIDMAN , founder and CEO of LRN; author, HOW: Why HOW We Do Anything Means Everything

Advances in AI simultaneously represent great opportunities and even greater disruptions in the times ahead. Human + Machine is a very timely and thoughtful work, with examples and strategies to help businesses prepare for AIs impact.