Mark McKergow - The Solutions focus working: 80 real life lessons for successful organisational change

Praise for

The Solutions Focus

All good coaches focus on potential, affirmation and solutions. This book is a
must. It is simple, easy to read and filled with illustrative examples.
Sir John Whitmore, author of Coaching for Performance

A focus on solution construction is the core of great coaching. This is a
beautifully crafted, elegantly simple approach to applying the power of solutions
to organizationsa must-read for coaches and consultants looking for truly
effective tools.
Anthony M. Grant, Director, Coaching Psychology Unit,
School of Psychology, University of Sydney, Australia

A classic: the most exciting and applicable approach since Fisher and Urys
Getting to Yes. The logic and ethics of the approach are refreshing and
unfortunately all too rare in the corporate world where I do most of my work.
It makes so much sense to identify and work with what works.
Nancy Caldwell, negotiation consultant, USA

I look for a book to in some way help improve my personal performance.
The great thing with The Solutions Focus is that every time I picked it up it
caused me to momentarily stop and think about how I operate and in particular
how I could take a more solution-focused approach in my work.
Great value from a small book.
Mick Cope, author The Seven Cs of Consulting

I have used the solutions process with a team who were suffering from low
morale and feeling that they had little power to solve their problems. I spent 3
hours using your process and it worked like magic. By the end of the process
they felt in control, energetic and enthusiastic about tackling their issues.
Lynda Cant, HR Director, Antalis

The clearest and most well written of the numerous solutions-focused
books Ive read.
John M. Littrell, Ed.D., Department of Educational Leadership & Policy
Studies, Iowa State University, author of Brief Counselling in Action

Refreshing to see a new way to approaching problem solving which doesnt
necessarily rely on understanding what the problem is.
Des Mannion, Grant Thornton

The book gives a rationale and confidence for letting go of problem analysis.
Now I can see how to do things even better.
Peter Ackroyd, Greenstreet Berman

I have purchased 20 copies of your book and have made it required reading
for my Quality and Customer Focused Team. It is amazing how viewing the
issue from a positive solutions focus makes a difference.
Bruce Woodings, Halliburton, Texas

I can think of no better introduction to how solution-focused principles may be
applied in organizations. Jackson and McKergow have written a very readable
book that draws upon their own practical experiences in turning complex
problems into simple solutions that work. This is the sort of book that managers
and administrators will keep close at hand, regularly consulting it in dealing
with the many challenges that face them. I recommend The Solutions Focus to
anyone who is interested in fostering positive organizational change.
Gale Miller, professor and chairperson, Department of Social and
Cultural Sciences, Marquette University and consulting partner,
Solutions Behavioral Health Group

This book is both culture changing and life changing. The thinking that Mark
and Paul present is in their own words SIMPLE. And it is what they claim it
to be but it is also profound. If we can learn to adopt this solutions-focused way
of approaching everyday situations we will transform our work and our lives in
elegant and powerful ways. The book is packed with thought-provoking case
studies. I love it.
Sue Knight, author of NLP at Work

Before I saw this eminently useful and inspiring book for solution-focused work
in organizational contexts Id not have believed that there are sometimes even
easier approaches than those already developed by the Milwaukee practitioners.
Although simple doesnt mean easy, Jackson and McKergow manage to provide
a usable approach for everybody doing practical work in and with organizations.
Matthias Varga von Kibd, University of Munich Institute for
Philosophy, Logic and Epistemology, SySt Institute for Systemic
Training and Research

The Solutions Focus introduces a concept that is both elegant and powerful
in its simplicity. For too long, business has wasted time focusing on the blocks to
progress rather than finding the routes to success The Solutions Focus gives
you the opportunity to find the routes to success. Dont be fooled, this process is
simple but it is far from simplistic!
Chris Howe, managing director, Cchange group and
global change consultant

Easy to read, pragmatic, well laid out and elegantly simple. The approach is
nicely uncomplicated, the SIMPLE structure and mnemonic helps to think
positively about the problem. I also loved the diagram that visually takes you
through the steps that will get you to go from the problem to the future perfect.
I know that my copy will probably become well worn as I read and refer to it
many times and show it to other people too!
Barbara Adamson, Executive Coach, Loxwood Interactive Ltd

Just applying and reapplying the messages and learning from The Solutions
Focus has helped me to live my life on purpose and have phenomenal success
(both financial and emotional) ever since I first got my hands on a copy.
Dr Emma Langman, Business Excellence Manager,
Atkins Highways and Transportation

Paul Jackson and Mark McKergow have effectively captured a sweet new way
to solve problems in complex systems of human interaction. Their clearly
articulated and easily practiced Solutions Focus will assist individuals within the
chaos of business organizations to pare problems down to size. This entertaining
newcomer to the business professionals library makes interesting reading for
anyone who fancies being part of the solution instead of part of the problem.
Because the ideas contained in it are so immediately transferable to everyday
issues (both small and large), the book becomes it own natural reinforcer,
encouraging the reader to greater know-how and success with each chapter.
Paul R. Scheele, Chairman, Learning Strategies Corporation,
Minneapolis, Minnesota

The Solutions Focus provides a fascinating look at a system that can help
people and organizations find answers to the most complex questions. Using
numerous enlightening stories and examples from those who have used this type
of system to solve some of the most complex problems people and businesses face,
the authors have tapped into a plan that can make problem resolution a simpler
process for anyone. The organizational process they describe seems to be the
guiding principle behind the formatting of the book itself too, because its contents
are well designed and thoughtfully focus on clear language, smart thinking, well
refined ideas and constant summarization of the key facts that can help readers
make use of its carefully conceived strategies.
Soundview Executive Book Summaries