Brenda Danet - Pulling Strings: Biculturalism in Israeli Bureaucracy (Israeli Studies)
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Pulling Strings: Biculturalism in Israeli Bureaucracy (Israeli Studies)
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Pulling Strings : Biculturalism in Israeli Bureaucracy SUNY Series in Israeli Studies
author
:
Danet, Brenda.
publisher
:
State University of New York Press
isbn10 | asin
:
0887067905
print isbn13
:
9780887067907
ebook isbn13
:
9780585054841
language
:
English
subject
Bureaucracy--Israel, Patronage, Political--Israel, Israel--Politics and government.
publication date
:
1989
lcc
:
JQ1825.P32D36 1989eb
ddc
:
306/.24
subject
:
Bureaucracy--Israel, Patronage, Political--Israel, Israel--Politics and government.
Page i
Pulling Strings
Page ii
SUNY Series in Israeli Studies Russell Stone, Editor
A publication from the Center for Study and Documentation of Israeli Society, The Hebrew University of Jerusalem.
Page iii
Pulling Strings
Biculturalism in Israeli Bureaucracy
Brenda Danet
State University of New York Press
Page iv
Published by State University of New York Press, Albany
1989 State University of New York
All rights reserved
Printed in the United States of America
No part of this book may be used or reproduced in any manner whatsoever without written permission except in the case of brief quotations embodied in critical articles and reviews.
For information, address State University of New York Press, State University Plaza, Albany, N.Y. 12246
Library of Congress Cataloging in Publication Data
Danet, Brenda. Pulling strings : biculturalism in Israeli bureaucracy / Brenda Danet. p. cm. Bibliography: p. 335 Includes index. ISBN 0-88706-788-3. ISBN 0-88706-790-5 (pbk.) 1. BureaucracyIsrael. 2. Patronage. PoliticalIsrael. 3. Israel-Politics and government. I. Title. JQ1825.P32D361988
306'.24-dc1987-26776 CIP
10 9 8 7 6 5 4 3 2 1
Page v
In Memory of Naomi E. Kies (1941-1985)
Page vi
"I never heard of protektzia. Could you explain to me what it is, and how I could get some?" Young woman, an American immigrant, three months in Israel, on a phone-in, English-language radio program, Kol Yisrael (The Voice of Israel), 1982.
"B'drom Tel Aviv merimim kisaot; b'tsfon Tel Aviv merimim telefon."
"In south Tel Aviv they lift/pick up chairs (i.e., threaten violence); in north Tel Aviv they pick up the telephone." Shlomo Lahat, mayor of Tel Aviv, known as "Chich".
Page vii
Contents
List of Tables and Figures
x
Preface
xv
Chapter I. Introduction
1
Research on the Response to Organizational Injustice
2
Institutional Transfer of Complaint-Handling Devices: the Case of the Ombudsman
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1988