Becky J. Starnes - Challenges in City Management: A Case Study Approach

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CHALLENGES IN CITY MANAGEMENT

A Case Study Approach

American Society for Public Administration Book Series on Public Administration & Public Policy

David H. Rosenbloom, Ph.D.
Editor-in-Chief

Mission: Throughout its history, ASPA has sought to be true to its founding principles of promoting scholarship and professionalism within the public service. The ASPA Book Series on Public Administration and Public Policy publishes books that increase national and international interest for public administration and which discuss practical or cutting edge topics in engaging ways of interest to practitioners, policy makers, and those concerned with bringing scholarship to the practice of public administration.

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Challenges in City Management

A Case Study Approach

Becky J. Starnes

Published in 2005 by CRC Press

by Routledge
2 Park Square, Milton Park, Abingdon, Oxon OX14 4RN

and by Routledge
711 Third Avenue, New York, NY 10017

Routledge is an imprint of the Taylor & Francis Group, an informa business

2005 by Taylor & Francis Group, LLC

The right of Donijo Robbins to be identified as author of this work has been asserted by her in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988.

All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers.

Trademark notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe.

British Library Cataloguing-in-Publication Data
A catalogue record for this book is available from the British Library

Library of Congress Cataloging-in-Publication Data
Handbook of public sector economics / Donijo Robbins [editor].
p. cm.
Includes bibliographical references and index.
ISBN 1-57444-562-6 (alk. paper)
1. Finance, Public. I. Robbins, Donijo.
HJ141.H3634 2004
336dc22 2004059312

ISBN: 978-1-574-44562-6 (hbk)
ISBN: 978-1-315-09318-5 (ebk)

Typeset in Times New Roman
by codeMantra

This book is dedicated to Frank H. Starnes.

Contents

Whoso desireth to discourse in a proper manner concerning corpo-rated towns and communities must take in a great variety of matters and should be allowed a great deal of time and preparation. The subject is extensive and difficult.

Thomas Madox, British historian, 1726 (Lang, 1991)

City management in developing countries is a predominant subject in current public administration literature. Research also indicates college degrees in urban management are offered by several universities located throughout Europe and Southeast Asia. However, little research material can be found regarding the management of cities within the United States. Most U.S. literature discusses urban planning, not urban management. This realization led to the development of this book.

As I undertook this project, I thought if I focused strictly on the topic of city management, as opposed to any combination of city, county, and state government, the job would be easier. As the above quote indicates, I quickly discovered the task would be more complex than initially thought. I quickly found myself researching constitutions, charters, ordinances, resolutions, municipal histories, concepts, theories, administrative strategies, and tools.

I became interested in using case studies when I taught an urban planning class. Nothing brought the dry theories and concepts of urban planning to life more than applying them to real-world incidents occurring in the city where my students lived. Their ability to relate to the who, what, why, and how dramatically increased their interest in, and ability to comprehend and apply, the lesson objectives. The case studies I have written for this and other public management courses comprise most of this book. My hope is that city administrators throughout the country will read these cases and apply the learned lessons to improve their own public management and governance skills.

I thank Austin Peay State University for providing faculty development leave time to write this book and the tutors at the Austin Peay Writing Center for proofreading the text. I thank the following organizations and individuals who provided information, reviewed the transcript, and provided feedback: Rutgers-Newark School of Public Affairs and Administration; Larry Bray from the University of Tennessee, Knoxville; Clarksville City Council members Bill Summers and Deanna McLaughlin; Clarksville city clerk Sylvia Skinner; Keith Lampkin and Martias Kendrick from the Clarksville Office of Housing and Community Development; Austin Peay professors Carter Smith, Cynthia Marsh, Victoria McCarthy, and Robyn Hulsart; and Clarksville residents Mark Olson, Debbie Denton, Terry McMoore, Rita Arancibia, Robert Schroll, William Scogin, and Elaine Weil. The cover photographs were taken by APSU student Brooke Diggs.

Becky J. Starnes has more than 30 years of work experience at the city, state, and federal levels of government. She is currently an associate professor of public management at Austin Peay State University. Prior to this assignment, Dr. Starnes was an assistant professor and chair of professional studies at Austin Peay. She was also a management instructor at Alabama State University, Auburn University Montgomery, and the U.S. Air Force Air Command and Staff College. Dr. Starnes is a retired military officer, having served in both the U.S. Air Force and the U.S. Marine Corps. Prior to these assignments, Dr. Starnes worked for the U.S. Customs Service, the City of Escondido, and the University of California, San Diego.

Dr. Starnes received a PhD in public administration and public policy from Auburn University/Auburn University Montgomery, a masters of business administration from Gonzaga University, a bachelors of business administration from National University, and an associates of general education from Palomar Junior College.

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