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Library of Congress Cataloging-in-Publication Data
Names: England, Robert E., author. | Pelissero, John P. | Morgan, David R.
Title: Managing urban America / Robert E. England, John P. Pelissero, David R. Morgan.
Description: Eighth edition. | Washington, D.C. : CQ Press, 2016. | Earlier editions list David R. Morgan first. | Includes bibliographical references and index.
Identifiers: LCCN 2015051425 | ISBN 9781506310497 (pbk. : alk. paper)
Subjects: LCSH: Municipal governmentUnited States.
Classification: LCC JS331 .M668 2016 | DDC 352.140973dc23 LC record available at http://lccn.loc.gov/2015051425
This book is printed on acid-free paper.
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Preface
Wow, where has the time gone? Thirty-seven years have passed since publication of the first edition of Managing Urban America in 1979. David R. Morgan was the sole author of the first three editions of this text. David asked me to be a coauthor beginning with the fourth edition. We were fortunate when John P. Pelissero agreed to join the team with the sixth edition. David is now professor emeritus of the Department of Political Science, University of Oklahoma (OU). John and I were privileged to be Davids students. He mentored us, and many other young men and women during his long tenure at OU, with an eye toward our future. He instilled in us his work ethic, his sense of moral responsibility, and his compassion for urban politics and management. In every respect this book remains Davids; John and I are honored to update it occasionally.
The eighth edition builds on previous versions; new literature added and statistics/data (where possible) are updated. As in the last edition, we continue to argue that administrative reforms of the past two and one-half decades were just that, reforms. The discipline of public administration is better for Reinventing Government and the New Public Management perspectives, but it is certainly time to move beyond discussions about which model is the best and carry on with the work of Dwight Waldo, Mary Parker Follett, Frederick Mosher, Peter Drucker, and the many other men and women who built our discipline on a firm foundation. As Janet V. Denhardt and Robert B. Denhardt remind us, Public servants do not deliver customer service; they deliver democracy.1
1. Janet V. Denhardt and Robert B. Denhardt, The New Public Service: Serving, Not Steering, expanded edition (Armonk, N.Y.: M. E. Sharpe, 2007).
This book is intended to provide a reasonably comprehensive overview of urban management, including the environmental context, political structures, service delivery, organization theory, and management processes. To our knowledge, no other urban politics/ administration text grounds students in management literature as this one does, although a number of excellent urban politics texts are available. The thesis of our book remains unchanged: that one can be an excellent administrator and still fail in urban management. Without a thorough understanding of the politics of city administration, city leaders are destined to bail water with a broken bucket.
Beyond the obvious applications of this text in undergraduate and graduate courses, we suggest that it could also be used as the primary text for an introduction to public administration course, with the emphasis and examples shifted from the federal level to the local arena, where most government takes place. Indeed, the title of this book could just as easily be
